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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
598
Review
 3.9 out of 5
598 Reviews


63% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair filter's effectiveness, quiet operation, and spacious drum capacity for handling large items like comforters and bulky loads. However, many report significant reliability issues including control board failures, clothes getting locked inside, and lengthy repair delays. Some express frustration with design choices like the lack of a soak mode and impeller performance. Despite standout features, widespread mechanical breakdowns and poor service response leave many questioning the value of their purchase.

Customer review summary generated by AI, including incentivized reviews.
603 Customer Reviews

Not a great choice

Would Not Recommend

[This review was collected as part of a promotion.] Unless I adjust the water level myself and add another rinse there is detergent residue on some of the laundry.

July 22, 2026

From maytag.com

Maytag Washer with Impeller

Would Recommend

[This review was collected as part of a promotion.] Absolutely love my new Maytag impeller washing machine. Great stain removal. Love the water level feature and the faucet inside the tub. The hair removal feature is great and the washer is quiet when in use. I can't say enough good things about this washer. I am sure it will be durable. My last Maytag was more than 15 years old.

July 22, 2026

From maytag.com

its mid, might chose a different washer

Would Not Recommend

[This review was collected as part of a promotion.] a few things with this washer to be aware of. 1. the on button is the absolute worst, its electronic, but I have no idea how long to push said button to turn on the washer, 1,2 3,5 seconds, no one knows so I hold it until it completely resets this is absolute trash. 2. the cycles are looooooooong. even quick wash is 30 minutes 3. it doesnt wring out most of the water, clothes seem damp when removing and heading to the dryer so that takes much ...

July 22, 2026

From maytag.com

Response from Consumer Care

Thank you for sharing your review with us. We are truly sorry to hear about the frustration you've experienced and that your washer has not met the hi...

Consumer CareJuly 30, 2026

Great machine

Would Recommend

[This review was collected as part of a promotion.] Exceeded all expectations. I have two long haired dogs and this machine works great to remove the hair from the wash. Next purchase we be the pet pro dryer. Worth every penny

July 22, 2026

From maytag.com

Doubtful it's actually cleaning anything

Would Not Recommend

I am doubtful this thing actually cleans anything. I've learned I have to do max fill ar all times to even get the clothes on top wet. Otherwise they never even get wet let alone clean. The pet pro thing does actually seem to filter out the pet hair but I really feel like I should have gotten an agitator model and not this thing. There is also no soak cycle. I'm pretty ticked I spent this much money and trusted the brand. I will not buy again. The dead samsung at least made me feel like things w...

July 22, 2026

From maytag.com

Love pet pro feature

Would Recommend

[This review was collected as part of a promotion.] Machine works very well and I do love the pet pro feature because it does pull a lot of pet hair out and put it in the filter that I can just take it off . The machine is very quiet And does a great job of cleaning the clothes Weeks

July 22, 2026

From maytag.com

Perfect for Pet People!

Would Recommend

I have had mine for 4 years now and I LOVE it. Before this machine I would always place my laundry into the dryer 1st (no heat) to remove the pet hair (to manage major allergies and also don't like pet hair on my laundry) Anyhow, with this washer I am able to put the laundry directly into the washer and it does the removal for me. As long as you are not a lazy person and clean the little bin that collects the hair, you shouldn't have any issues. Sidenote: The bin is easy to wipe out as long as ...

July 22, 2026

From maytag.com

Broke down within 6 months

Would Not Recommend

Control board went out, part on back order about a month. Now I am out more money and time washing clothes elsewhere. I should be reimbursed for this costly inconvenience! Don't buy Maytag.

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Response from MaytagTeam

We are truly sorry to hear about the failure of your Maytag® Washer control board and the significant disruption it has caused to your daily routine....

MaytagTeamJuly 21, 2026

MaytagBrand

Love it

Would Recommend

[This review was collected as part of a promotion.] Very glad to get back to a top loading machine. It has met and surpassed all expectations. There is a little learning curve as there is whenever you change appliances.

July 20, 2026

From maytag.com

Great features

Would Recommend

[This review was collected as part of a promotion.] Love all the features! The price was great too! It is quiet and love the pet hair trap!!

July 20, 2026

From maytag.com

Piece of Crap!

Would Not Recommend

bought this washer and dryer and had to have it repaired after 3 months. nothing but continual problems from both washer and dryer. Absolute Junk! I will never buy another Maytag product! save your money and remove Maytag from your choice!

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Response from MaytagTeam

Thank you for reaching out and sharing your experience with us. We are truly sorry to hear about the ongoing challenges you have faced with your Mayt...

MaytagTeamJuly 22, 2026

MaytagBrand

[This review was collected as part of a promotion.] I can't get a copy of the manual so I know how to operate the machine.

July 18, 2026

From maytag.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with yo...

Consumer CareJuly 22, 2026

Would Recommend

[This review was collected as part of a promotion.]

July 16, 2026

From maytag.com

Wish it wasn't so loud

Would Recommend

[This review was collected as part of a promotion.] Overall, it is large capacity and works well but it is loud and the dispenser holds water after the cycle. We have to physically empty it to keep it from getting mold/mildew.

July 15, 2026

From maytag.com

I am still learning the washer. It has more options than my last one. I think the High Spin level is a little louder than my other washer. My family has used the lower level spin and it is quieter. The water is really squeezed out of the clothes, It is works well!

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Do not buy

Would Not Recommend

Purchased in December of 2025. Stopped working June 5th 2026, submitted a claim for repair that is covered in the warranty the next day. It’s 5 weeks later and I have yet to have it even closed to fixed. The first three weeks I called multiple times a weeks and they kept saying they have a contractor coming out to look at it. Finally at the end of the 3rd week they passed me onto a resolutions team that would figure something out. Finally got a call back last Wednesday saying they have found a n...

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Response from MaytagTeam

We appreciate you reaching out to share your feedback. We are truly sorry to learn of the persistent issues you encountered during multiple attempts ...

MaytagTeamJuly 17, 2026

MaytagBrand

Malfunctioned on day 1.

Would Not Recommend

This brand new washer malfunctioned on the 2nd load on the day of arrival. The screen and buttons locked. We are still awaiting the contracted repair person to show up, 10 days after machine arrival. And the side came dented.

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Response from MaytagTeam

We are truly sorry to hear that your brand-new washer malfunctioned on only its second load and that it arrived with a dent. We understand how frustr...

MaytagTeamJuly 14, 2026

MaytagBrand