Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
598
Review
 3.9 out of 5
598 Reviews


63% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair filter's effectiveness, quiet operation, and spacious drum capacity for handling large items like comforters and bulky loads. However, many report significant reliability issues including control board failures, clothes getting locked inside, and lengthy repair delays. Some express frustration with design choices like the lack of a soak mode and impeller performance. Despite standout features, widespread mechanical breakdowns and poor service response leave many questioning the value of their purchase.

Customer review summary generated by AI, including incentivized reviews.
598 Customer Reviews

Like the Pet pro

Would Recommend

My washer was delivered today and I have done 3 loads of wash. First think I washed was a throw with pet fur on it and surprised at the fur ball i got out to the trap. But it didn't remove all of it. Maybe the dryer that is also the Pet Pro would have gotten off what was left. What I do not like is: It is a very loud washer, and I have to leave the room because it becomes nerve racking. It also has a knocking in the cycles, and I need to find out if that is normal or not. Did not come with an...

Was this Review Helpful ?

Maytag washer

Would Recommend

Love this washer. And I have had a lot of washers.

Was this Review Helpful ?

Great Product and service

Would Recommend

Yes the item I bought was operational as soon as installed by the Lowe’s crew Great product and install!

September 6, 2026
Was this Review Helpful ?

Awesome Samsung

We recently bought the top loading Samsung washer and very impressed on how quietly it runs!

Was this Review Helpful ?

Would Recommend

So far I love the washer the pet cycle really help to get the air of blankets. The filter collects so much fron the wash i cant believe it.

September 6, 2026
Verified Purchaser
Was this Review Helpful ?

2 months old and is DEAD

Would Not Recommend

I thought buying a Maytag would be a wise choice. I could not have been more wrong. The machine goes off balance with large loads. BUT!!! now it's 9 weeks old and is completely dead. Won't turn on!! Called Maytag customer service and tried a hard reset, still dead. It's going to be 2 weeks before a tech can get out. 2 weeks?? We are both seniors and now we have to haul laundry to the laundromat. This is completely unacceptable. Brand new Maytag fails this soon. My last LG was 10 years old befor...

Was this Review Helpful ?
Response from MaytagTeam

We are so sorry to hear about the trouble you are experiencing with your Maytag washer. We completely understand how frustrating it is to deal with a...

MaytagTeamSeptember 3, 2026

MaytagBrand

commercial machine

Would Not Recommend

under a year and Code F2E2 showing stuck key service came out and needs mother board replaced Very Deep to retrieve clothing also....my fault for picking that one out

Was this Review Helpful ?

PET PRO FILTER SYSTEM IS HEAVEN SENT

Would Recommend

We have 10 dogs & 2 cats, so the amount of hair this filter removes from each wash load is eye opening. MAYTAG has made doing laundry and machine maintenance a breeze. Our old washer had a filter the size of a cow catcher on a steam locomotive and required cutting a hole in the front of the machine to access it. But the PET PRO filter is quick and easy. Thank you MAYTAG.

August 31, 2026
Was this Review Helpful ?

Pet pro is great

Would Recommend

[This review was collected as part of a promotion.] Washes the clothes extremely well. See how it holds up up w a lot of laundry to do. Able to do big loads

August 30, 2026

From maytag.com

Ehhhhh

August 28, 2026
Verified Purchaser
Was this Review Helpful ?

Will you please come start this machine for me?

Would Not Recommend

[This review was collected as part of a promotion.] The machine is very difficult to power on and start a load. The power button is a mystery: sometimes it works and sometimes I have to try numerous times. For the amount I spent on this machine, I am very frustrated. Once we get it started, yes, I said "we" because half the time I get my husband to start it, the machine cleans the clothes very well.

August 25, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Information on starting the Washer can b...

Consumer CareSeptember 1, 2026

Works great as long as you can read it's mind

[This review was collected as part of a promotion.] I must be getting old as I remember actual user manuals. And the model number on my registration card ended with a number while on the web site it does not have a number making it extremely annoying to find any user manual type of information. So far the washer is doing a dine job, just wish the information about it was worth a darn and easy to find.

August 25, 2026

From maytag.com

So far so good!

Would Recommend

[This review was collected as part of a promotion.] Great so far! I love the "impeller" instead of the old agitator models. We opted for a top loader. Love the graphite/dark color!

August 25, 2026

From maytag.com

Do NOT recommend unless you like smelling bad

Would Not Recommend

We purchased this matching washer and dryer set because our old washer was leaking, and honestly, we wish we had kept it. Neither the washer nor dryer has worked properly since we received them. Unfortunately, Lowe’s has been hands-off because we reported the issues more than 48 hours after delivery. Since then, we’ve had four repair visits, and the set still isn’t working as it should. We have a baby who constantly soils their clothes and a blue color collar worker that works with chemicals so ...

August 25, 2026
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Was this Review Helpful ?
Response from MaytagTeam

We are so sorry to learn that your washer and dryer set has not been working properly since delivery, especially considering the high volume of laund...

MaytagTeamAugust 26, 2026

MaytagBrand

Broke within one year

Would Not Recommend

Broke after one year and had to be completely replaced. Technician said the motor was shot and would cost more to fix and recommended buying an LG. Said he is constantly having to fix whirlpool and maytags

August 25, 2026
Was this Review Helpful ?
Response from MaytagTeam

We are very sorry to hear that your appliance broke after only one year and that a replacement was required. We understand how frustrating and disapp...

MaytagTeamAugust 26, 2026

MaytagBrand

Don't buy this washer

Would Not Recommend

I purchased this Maytag washer because of its reputation for reliability, but it began malfunctioning within the first month. Changing the cycle caused an error, leaving us able to use only one setting. I was told that Maytag/Whirlpool only offers repairs and that if the washer is working when the technician arrives, I could be charged a service fee. The same error returned a month later and required another reset. My previous washer lasted 17 years without problems. I expected much better rel...

August 24, 2026
Was this Review Helpful ?
Response from MaytagTeam

We are very sorry to learn that your new washer began malfunctioning within the first month and that you have continued to experience errors with the...

MaytagTeamAugust 26, 2026

MaytagBrand

Power loss

Would Not Recommend

[This review was collected as part of a promotion.] The washer doesn't clean well and it turns off randomly saying it lost power. I connected it to a surge protector and it doesn't lose power. It's an expensive piece of junk that needs to be fixed out of the box.

August 24, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. If your clothes are not cleaning properl...

Consumer CareAugust 26, 2026

Smooth Delivery

Would Recommend

Tommy and Akeem did a great job!

August 24, 2026
Was this Review Helpful ?

Maytag washer

⭐️⭐️⭐️⭐️⭐️ My Maytag Has Seen Things I bought this Maytag washer to clean clothes. What I got was a hardworking member of the family who asks for nothing and somehow accomplishes more than the rest of us. I’ve thrown everything at this thing—jeans, towels, blankets, mystery stains, and socks that probably should’ve been reported to the authorities. It just quietly handles the situation and sends everything back clean. The capacity is great, the controls are easy, and so far it runs like a cha...

August 24, 2026
Was this Review Helpful ?