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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
620
Review
 3.9 out of 5
623 Reviews


64% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair filter's effectiveness, quiet operation, and spacious drum capacity for handling large items like comforters and bulky loads. However, many report significant reliability issues including control board failures, clothes getting locked inside, and lengthy repair delays. Some express frustration with design choices like the lack of a soak mode and impeller performance. Despite standout features, widespread mechanical breakdowns and poor service response leave many questioning the value of their purchase.

Customer review summary generated by AI, including incentivized reviews.
624 Customer Reviews

Washes great!

Would Recommend

Love washing machine. Pet feature is great! Love that I can adjust water height!

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Even normal loads this machine has trouble with.

Would Not Recommend

This machine constantly stops to rebalance itself, making me doubt it actually cleans the clothes properly. It doesn’t fill to cover clothes that are in the tub. We were drawn in by the pet-focused advertising, but despite having multiple pets, it has not lived up to the hype—it really was too good to be true.

February 8, 2026
Verified Purchaser
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Response from MaytagTeam

We regret that you are having concerns with your Maytag® Washer. Please see below for additional troubleshooting tips:

Is the washer out o...
Read More

MaytagTeamFebruary 9, 2026

MaytagBrand

Great washer

Would Recommend

Product is full of methods to clean all our clothes. We are more than happy with how easy our machine takes care of all our washing needs. It almost does all the washing by it self.

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Love it

Would Recommend
February 4, 2026
Verified Purchaser
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Excellent at getting pet hair out of your clothes

Would Recommend

Great washing machine with a stylish look. Very quiet and the unit provides text message updates when your clothes are done washing.

February 3, 2026
Verified Purchaser
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Nice and large drums to wash all your large items.

Would Recommend

Great color, and is super large to fit all of your comforters and blankets. This package with the dryer also has the steam options to lose those wrinkles in your clothes.

February 1, 2026
Verified Purchaser
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Don’t Like!!!

Would Not Recommend

Drum rotates LOUD! Doesn’t clean clothes well, gets off balance a lot, no soak selection, tells you on display that it’s time to clean, and annoying 2 power buttons…1-barely touch to turn on 2-have to stand there and hold

February 1, 2026
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Not a real Maytag made by whirlpool

Would Not Recommend

I want to spend the extra money to get a Maytag cause I always remember the commercials that they were one of the most reliable. Save yourself money and don’t do it since I got. I’ve had issues with the water love when I covering all the clothes I’ve had people come over to try to fix it approximately 4 to 5 times but negative results save yourself headaches frustration, and time don’t do it.

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Response from MaytagTeam

We appreciate you bringing your concern about your washer's water level to our attention. Please find the following professional troubleshooting ... Read More

MaytagTeamJanuary 30, 2026

MaytagBrand

Useless

Would Recommend

It’s so loud. You can’t wash any blankets without it walking across the room. Can’t get it to drain th blankets. Even just one blanket. It throws off th washer and I have to take my blankets other and take it to the laundromat to wash them. So I’m spending extra money on top of what I paid for this machine. The terror it has caused in my dog can not be undone. I can’t was regular loads now without sending my dog into panic and she is in constant distress. She’s never been this way before. Now I ...

January 30, 2026
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Response from MaytagTeam

We regret that you are having concerns with your Maytag® Washer. Please see below for additional troubleshooting tips:
Is the washer out of bala...
Read More

MaytagTeamJanuary 30, 2026

MaytagBrand

4 days after delivery controls no longer work

Would Not Recommend

4 days after being delivered the power button no longer works. All troubleshooting websites point to control board failure. Lowes only offers returns within 48 hours. I am not going to start down the path of having to have a major appliance repaired within 96 hours of being delivered. I am buying buy from a more reputable vendor and having this 4 day old broken washing machine hauled away as garbage Infuriated at Lowes response. Lowes will never get ANY business from me again and filing...

January 27, 2026
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
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Response from MaytagTeam

We appreciate you bringing your concern about your Washer to our attention. Please find the following professional troubleshooting tips for optimal p... Read More

MaytagTeamJanuary 27, 2026

MaytagBrand

Great delivery team A Plus

Would Recommend

Thank you again for delivering my order today than you for your service great job.

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Maytag Pet Pro Washer

Would Not Recommend

We had it Delivered on Jan 13. Worked for 1 week and then quit. They came out to service it and parts were ordered. 2 of the 3 parts came in the 3rd part is on back order with no time frame of coming in. This if Friday 3:30 Pacific time. Of course, customer service for Maytag is only open Monday thu Friday until 6 pm Eastern time. A BRAND NEW washing machine should last longer than a week.

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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ... Read More

MaytagTeamJanuary 23, 2026

MaytagBrand

Safe yourself the hassle

Would Not Recommend

We had the washer delivered and professionally installed. From the first load on it had issues with being off balance and you have to basically stand by the washer the entire time it is washing so you can redistribute the load about 42 times until it will finally finish washing. Today we tried to wash a blanket. Big mistake. It gave up completely and the display informed us that we needed to call for service. After about two hours on hold, 5 transfers and partridge in a pear tree, we were given ...

January 22, 2026
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ... Read More

MaytagTeamJanuary 22, 2026

MaytagBrand

It's unbelivably quiet.

Would Recommend

Great all around machine. Efficient, easy controls and most important, it's "QUIET"!

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