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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
620
Review
 3.9 out of 5
623 Reviews


64% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair filter's effectiveness, quiet operation, and spacious drum capacity for handling large items like comforters and bulky loads. However, many report significant reliability issues including control board failures, clothes getting locked inside, and lengthy repair delays. Some express frustration with design choices like the lack of a soak mode and impeller performance. Despite standout features, widespread mechanical breakdowns and poor service response leave many questioning the value of their purchase.

Customer review summary generated by AI, including incentivized reviews.
624 Customer Reviews

Would Recommend

So far I love the washer the pet cycle really help to get the air of blankets. The filter collects so much fron the wash i cant believe it.

September 6, 2026
Verified Purchaser
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2 months old and is DEAD

Would Not Recommend

I thought buying a Maytag would be a wise choice. I could not have been more wrong. The machine goes off balance with large loads. BUT!!! now it's 9 weeks old and is completely dead. Won't turn on!! Called Maytag customer service and tried a hard reset, still dead. It's going to be 2 weeks before a tech can get out. 2 weeks?? We are both seniors and now we have to haul laundry to the laundromat. This is completely unacceptable. Brand new Maytag fails this soon. My last LG was 10 years old befor...

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Response from MaytagTeam

We are so sorry to hear about the trouble you are experiencing with your Maytag washer. We completely understand how frustrating it is to deal with a... Read More

MaytagTeamSeptember 3, 2026

MaytagBrand

commercial machine

Would Not Recommend

under a year and Code F2E2 showing stuck key service came out and needs mother board replaced Very Deep to retrieve clothing also....my fault for picking that one out

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PET PRO FILTER SYSTEM IS HEAVEN SENT

Would Recommend

We have 10 dogs & 2 cats, so the amount of hair this filter removes from each wash load is eye opening. MAYTAG has made doing laundry and machine maintenance a breeze. Our old washer had a filter the size of a cow catcher on a steam locomotive and required cutting a hole in the front of the machine to access it. But the PET PRO filter is quick and easy. Thank you MAYTAG.

August 31, 2026
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Ehhhhh

…

August 28, 2026
Verified Purchaser
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Do NOT recommend unless you like smelling bad

Would Not Recommend

We purchased this matching washer and dryer set because our old washer was leaking, and honestly, we wish we had kept it. Neither the washer nor dryer has worked properly since we received them. Unfortunately, Lowe’s has been hands-off because we reported the issues more than 48 hours after delivery. Since then, we’ve had four repair visits, and the set still isn’t working as it should. We have a baby who constantly soils their clothes and a blue color collar worker that works with chemicals so ...

August 25, 2026
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
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Response from MaytagTeam

We are so sorry to learn that your washer and dryer set has not been working properly since delivery, especially considering the high volume of laund... Read More

MaytagTeamAugust 26, 2026

MaytagBrand

Broke within one year

Would Not Recommend

Broke after one year and had to be completely replaced. Technician said the motor was shot and would cost more to fix and recommended buying an LG. Said he is constantly having to fix whirlpool and maytags

August 25, 2026
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Response from MaytagTeam

We are very sorry to hear that your appliance broke after only one year and that a replacement was required. We understand how frustrating and disapp... Read More

MaytagTeamAugust 26, 2026

MaytagBrand

Don't buy this washer

Would Not Recommend

I purchased this Maytag washer because of its reputation for reliability, but it began malfunctioning within the first month. Changing the cycle caused an error, leaving us able to use only one setting. I was told that Maytag/Whirlpool only offers repairs and that if the washer is working when the technician arrives, I could be charged a service fee. The same error returned a month later and required another reset. My previous washer lasted 17 years without problems. I expected much better rel...

August 24, 2026
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Response from MaytagTeam

We are very sorry to learn that your new washer began malfunctioning within the first month and that you have continued to experience errors with the... Read More

MaytagTeamAugust 26, 2026

MaytagBrand

Smooth Delivery

Would Recommend

Tommy and Akeem did a great job!

August 24, 2026
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Maytag washer

⭐️⭐️⭐️⭐️⭐️ My Maytag Has Seen Things I bought this Maytag washer to clean clothes. What I got was a hardworking member of the family who asks for nothing and somehow accomplishes more than the rest of us. I’ve thrown everything at this thing—jeans, towels, blankets, mystery stains, and socks that probably should’ve been reported to the authorities. It just quietly handles the situation and sends everything back clean. The capacity is great, the controls are easy, and so far it runs like a cha...

August 24, 2026
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Stopped working in 5 days

Would Not Recommend
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Response from MaytagTeam

Thank you so much for reaching out and sharing the difficulties you've been having with your Maytag® Washer. We truly understand how frustrating ... Read More

MaytagTeamAugust 7, 2026

MaytagBrand

Machine Broke in 60 Days

Would Not Recommend

If it breaks after 30 days, Lowe’s completely disregards you. Mine broke within 90 days and I got stuck in the middle between Maytag and the repair faculty. You have no advocate. One week since the washer broke and still waiting on “parts.” Order from an independent retail store who stands behind customer service and who will replace it rather than put you in limbo when the machine breaks soon after you purchase it. By the way, I never fill out reviews but sincerely don’t want this to happen to ...

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Response from MaytagTeam

Thank you for reaching out and sharing the difficulties you've encountered with your Maytag® Washer and the delay in receiving parts. We truly un... Read More

MaytagTeamAugust 7, 2026

MaytagBrand