Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair filter's effectiveness, quiet operation, and spacious drum capacity for handling large items like comforters and bulky loads. However, many report significant reliability issues including control board failures, clothes getting locked inside, and lengthy repair delays. Some express frustration with design choices like the lack of a soak mode and impeller performance. Despite standout features, widespread mechanical breakdowns and poor service response leave many questioning the value of their purchase.
Customer review summary generated by AI, including incentivized reviews.pet pro
Would Recommendi am absolutely đź’Ż % in love with this washer I ordered the one with the agitator and I could not have bought anything better no more front load washers for me I was amazed at how much cleaner my cloths are Thank You Maytag and Lowes
From High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Classic Silver )
Noise and vibration
[This review was collected as part of a promotion.] After getting use to working the operations . It washes great. Like the pet hair option that works well. I really like the soak option for my uniforms. The water capacity fills up great, not like my old Maytag. Only concern is the knocking noise once the washing starts. The knocking sound is loud until wash is almost finished it's not so loud. I don't know if this is normal for this washer? My other purchases didn't have this noise until the su...
From maytag.com
[This review was collected as part of a promotion.]
From maytag.com
Sucks
Would Not Recommend[This review was collected as part of a promotion.] Horrible I would give a zero if I could. Had it for 2 months and it broke the lcd screen burnt out. It’s been 2 weeks and still not fixed yet as they claim they don’t have the parts to fix it.
From maytag.com
Love it!
Would Recommend[This review was collected as part of a promotion.] I love my new washer! It is so quiet! I love that it sends me a notification when it is done!
From maytag.com
Do not buy!!
Would Not RecommendWe bought this washer brand new and have had nothing but headache!! Even on the heavy duty cycle our stuff doesn’t come out clean! The agitator doesn’t even move the clothes around.. and more times than I can count it’s left our our clothes SOAKED and I’ve had to spin and drain multiple times. I’ve tried tiny loads on the heaviest cycle and still not clean!!
We regret the concerns you are having with your Maytag® Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:
Not a simple machine.
Would Not Recommend[This review was collected as part of a promotion.] Bought because of pet hair removal but machine is too complicated and confusing to use. Also no manual for guidance. Bought matching dryer and immediately returned because installers could not get it to work. Wish I had returned the washer too!
From maytag.com
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with yo...
Big Regret
Would Not RecommendPurchased this washer brand new and delivered December 2025. It stopped working two weeks later. Since then, I have had a service technician come to my house literally every month from January through yesterday July 1st, except for May, and the washer is still not working as the technician has to order ANOTHER part. Out of 7 months of owning this new washer, it has worked for about a month. Maytag keeps telling me the technical rep says it is still repairable. This is absolutely unacceptabl...
We are genuinely sorry to hear about the ongoing frustration you have experienced with your Maytag washer since its delivery in December 2025. It is ...
Habla Espanol, not English on delivery.
Would Recommend[This review was collected as part of a promotion.] replaced our front loading washer with this because our dryer died and we do both simultaneously. I really like the high capacity. Ours came configured in Spanish, and it took a little research to change it to English, but I managed. (didn't find it in owners manual). Our other washer had a difficulty keeping it clean and mildew free. I hope the top loader with less rubber parts will do better. The installers forgot to bring the new hoses...
From maytag.com
This is the Pet hair removal King!
Would RecommendI just wish it didn't have electric board problems, as they have no parts to repair it. It really is the king of pet hair removal. We traded it for the pet hair solutions from Samsung. It does not have the solution. It left hair all over the side of the tub and didn't get any in the 2 filters. My wife is not happy, and neither am I, because I have to listen to the complaining. So, where do I go from here? Help me out, Lowe's. I thought I had the solution. HELP!
Verified Purchaser
Amazing Washer
Would Recommend[This review was collected as part of a promotion.] I love the capacity and features of this washing machine. The extra power and pet pro are fantastic upgrades from our old washer. I also love that I can load it and start it from my phone. This washer has a setting for everything you need. It’s super quiet when it’s running too so you don’t have to worry about additional noise around the house, which is great. Highly recommend this product! We couldn’t be happier!
From maytag.com
not user friendly controls
Controls are not user friendly. Holding the start button three seconds to wait....and then choose the load and settings..... stop and hold....? seriously confusing start, pause, rinse only. I don't like it.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Issues after less than 2 months
[This review was collected as part of a promotion.] The product had a major leak on the side of the machine after less than 2 months of use. The repair guy said the “manufacturers glue already wore off and needed to be re-glued.”
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Maytag® Washer leaking within 2 months of purcha...
Couldn't ask for a better dryer
Would RecommendWorks quickly. Clothes are always wrinkle free and completely dry
Verified Purchaser
Works but one issue I hate
Would RecommendI bought this after we had a he all in one which I hated and got rid of. This cleans and does its job. the biggest issue I have is if I get out of the shower or after working out due to my fingers being water logged I can't get the thing to start. Not a huge deal but is very annoying.
Thank you for bringing this to our attention. We regret that you are having these concerns with your Maytag® Washer. We value all of our customers, a...