
Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The LG top-loading washing machine offers a large capacity, efficient water usage, and quiet operation. Customers praise its wide range of wash cycles and customization options, as well as convenient features like Wi-Fi connectivity and end-of-cycle notification. However, some users have reported issues with the control panel, motor, and other components failing within a short period, often outside the warranty. There are also complaints about insufficient water coverage for effective rinsing and cleaning, especially on the normal wash cycle. The machine's long-term reliability is a concern, and frequent and expensive repairs have disappointed many customers.
Customer review summary generated by AI, including incentivized reviews.Excellent cleaning
I am very happy with the performance of this Washer. We have two very active young children and I work a very dirty job, so the old school agitator and really helps getting the dirt and stains out of clothes.
From lg.com
Perfect size for large load
Good sized drum (4.8 cuft). We were concerned that it was going to be to small but had more than enough room for our large load even with the agitator. Easy to use
From lg.com
Broke in a year
Washer broke down in less than year from the power board I would not recommend this product at all.
From lg.com
Poor Design - Do NOT Buy
Would Not RecommendPurchased in January 2021, and it did better than front loader washers, but would leave residue in large loads. Then started catching thin material sheet UNDER the agitator. The first time, it was possible to eventually pull the sheet out, but it tore the sheet. Then second time it happened, it was not possible to remove, and threw 1-2” pieces of white plastic all over the material. We had to use a wratchet extension to remove the agitator to get the material out, along with many more pieces...
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously wo...

Great features
I have had for about 6 months. Runs good and love the size
From lg.com
Huge tub
Very big tub and many cleaning options Relatively quiet and the class top is very cool
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[This review was collected as part of a promotion.] I brought this a year ago and I am truly happy with my purchase.
From lg.com
Best choice in a poor market.
Picked LG for our new laundry based on CR reliability reports and availability of a proper center agitator. We originally had a 5.3 Cubic ft GE top loader (1995-2012) and then tried other front load and top load HE washers but were never satisfied with their washing performance. What good is it to save water if the clothes don't get clean? The last top load Samsung we had used so little water some of the clothes didn't even get wet. This LG washer was the closest on the market to matching ou...
From lg.com
#1Best Washer
This washer has the Agitator in it that’s what’s needed to clean clothes.This washer allows you to add more water and a deep water cycle that’s a plus.I try one of them new fancy washing machine with no agitator in it my clothes was never clean.I love mine so much I purchased one for my son for his birthday.
From lg.com
I am approaching one year with this wash machine- the only issue to come across is i lost a button from my pants in between the drum and the wall- causing it have a load error. Tech found it, showed it to me, and then we were able to remove the stuck button. I run approx 4-6 loads a week, between normal clothes, bedding, and sports equipment- i chose LG because every other product i have used or seen from them work excellent. and are easy to use.
From lg.com
Overall great washer!
[This review was collected as part of a promotion.] Before we bought our LG washer we researched washers thru Consumers Report magazine. All the top rated washers were made by LG. We have nor regretted our decision to purchase our LG machine. I love all the additional features that my old washer did not have.
From lg.com
[This review was collected as part of a promotion.] I like it except when washing dog beds it becomes unbalanced and doesn't spin dry; also do not like the lock feature!
From lg.com
Washer machine
[This review was collected as part of a promotion.] It stopped working the first week in August is the end of September and is still not working can get someone to be responsible enough to refund me so I can get a replacement
From lg.com
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we w...
Smooth and Efficient
[This review was collected as part of a promotion.] The washer does the job quickly and quietly. It been better than I thought possible.
From lg.com
A Clean Deal
I came home from a fishing trip with my grandson to my wife’s words, hope you had fun , the washing machine is broke. Just what every man wants to hear. I have kept the old broken machine running for over thirty years . The old one was stopped production in 1998 so I figured maybe it was time for a new one. I purchased the LG 4.8 cubic foot top loading machine and brought her home. My wife was volunteering at the hospital so I had time to get it installed before she got home . I had fun with ...
From lg.com
Great Product
[This review was collected as part of a promotion.] The washer is very easy to install. I'm surprised at the quietness during working. My old one was very noisy. It also has lots of programs and provides different wash options which I like the most.
From lg.com
I am pretty happy so far.
We mainly bought this model because it matched the dryer we bought less than a year ago. I am glad we got the one with the agitator but it does not move the items in the washer as much as I would like unless I add extra water. Having the option for “deep wash” is a huge selling point to me. There are some items I really want covered with water to feel like they are clean. I like using liquid fabric softener so I like the dispenser that water runs through so I don’t have blue blotches on my cloth...
From lg.com
Great Washer
[This review was collected as part of a promotion.] My wife loves the washer, in fact she will not allow me to touch it. It comes standard with the desired features. She will not allow me to connect to the wireless built in device, so I cannot rate it. I suspect it will act the same as the refrigerator.
From lg.com
LOVE, LOVE my new machine
My old washer went out and had to wring clothes by hand and hang outside till dry enough to put in dryer for over a month before I was able to get my new LG. LOVE the big tub with agitator. Washed king size quilt with no problems. Absolutely love the WT7305CW.
From lg.com
Great Washer BUT... part failure
We love our washer but the pump failed 3 weeks before our one year mark. This was lucky in our case as it was covered under a 1 yr warranty. Now that it is working again, we continue to love it. Purchased because it has an agitator- hard to find these days!
From lg.com
Thank you for taking the time to provide us your feedback, ^Sandy
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG washer. We appr...