
Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The LG top-loading washing machine offers a large capacity, efficient water usage, and quiet operation. Customers praise its wide range of wash cycles and customization options, as well as convenient features like Wi-Fi connectivity and end-of-cycle notification. However, some users have reported issues with the control panel, motor, and other components failing within a short period, often outside the warranty. There are also complaints about insufficient water coverage for effective rinsing and cleaning, especially on the normal wash cycle. The machine's long-term reliability is a concern, and frequent and expensive repairs have disappointed many customers.
Customer review summary generated by AI, including incentivized reviews.I love this machine
Would RecommendWe bought a machine before this one that cost over 1k and only worked well for about 3 months. I have now had this one for a year and LOVE it! It was worth every dime and worth the wait. Came back on site to get information on machine to share with one of my good friends and recommend it.
Verified Purchaser
Wonderful Experience
Would Recommend[This review was collected as part of a promotion.] I bought this washer a month ago. It's very quiet device. It full up with water to my satisfaction. I have purchased 3 washers and sent them back since May of 2020. This is the best by far. Everything about is to my satisfaction. I would definitely recommend. A little more pricey, but definitely worth it.
From lg.com
Fantastic
Would Recommend[This review was collected as part of a promotion.] The washer exceeded my expectations and I would buy it again.
From lg.com
[This review was collected as part of a promotion.] I bought an Lg Washer at my home in Michigan so when my washer at my home in Indiana died I automatically ordered another LG washer. Very pleased with washer.
From lg.com
Love the wifi notifications!
Would Recommend[This review was collected as part of a promotion.] Cleans better than other washers I've had. I can also do other tasks around the house and the washer will alert my phone when it's completed it's task.
From lg.com
Awesome washer!!
Would RecommendIt’s Like a robot washing my clothes. I love this washer!! It has a brain wow!!!
Verified Purchaser
Exactly What I Wanted and Looking For
Would Recommend[This review was collected as part of a promotion.] After using the same washer for the last 11 years I knew it was time to get a new one because I really didn’t like the one we had. After my mother passed in January 2022, I decided that I would purchase a new washer and dryer with the money she left me. I checked all the reviews and found that this LG washer (and Lg dryer) comes highly recommended. It Is exactly the right size and is very quiet while it is working. It also has the agitator ...
From lg.com
Excellent choice
[This review was collected as part of a promotion.] The washer is amazing. I have a heavy large quilt and have enormous room ,
From lg.com
Impressive cleaning
Would Recommend[This review was collected as part of a promotion.] After finally replacing our top loader, without an agitator, with this, I am impressed with how much better the clothing is moved throughout the cycles. There are plenty of features giving me choices for how to wash. Overall, I’m happy with this washing machine.
From lg.com
Love my LG!
Would Recommend[This review was collected as part of a promotion.] When I bought this washer, I didn't want a new washer. I had a Maytag that I loved and the spin cycle got so loud after only 3 years and we couldn't find what we needed to fix it. I said I wouldn't like a new one and I was so sad to replace the old one. I did some research and decided to get the LG. After using it for a couple of weeks, I LOVE IT! It uses less energy, it seems to use less water, and I really think it gets our clothes...
From lg.com
JUNK
Would Not RecommendI purchased this washer 14 months ago. It has been repaired 3 times. The agitator malfunctions approximately every 4 months of use. Causing laundry to get caught under the agitator (of course, the laundry will get all shredded).
From lg.com
Power button no longer works after 13 months
Would Not Recommend[This review was collected as part of a promotion.] This washer is ok. Not great for heavy soiled items or stains even with pretreatment and stain cycles. My biggest complaint is the power button no longer works after 13 months. Of course warranty is 12 months. Weve tried all the trouble shooting the LG website offers. It takes more than a few minutes to get power button to respond after playing around with location & pressure when the power button use to be a light touch like a touchscreen. Now...
From lg.com
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...
I love this washer!
Would Recommend[This review was collected as part of a promotion.] I bought this washer about a month ago and I love it. It is quiet, fast and the clothes come out very clean. I highly recommend this washer to everyone. It handles small loads and large ones very well.
From lg.com
Ok washer
Would Recommend[This review was collected as part of a promotion.] Let’s just say it does the job. Not as good has were told by the salesman.
From lg.com
Both appliances are simple to operate!!
I love my new washer and dryer. They work great!!!
Verified Purchaser
LG Washing Machine
Would Recommend[This review was collected as part of a promotion.] I bought this a little while ago and it's amazing. Works great, it's smart and I love the depth of this item. Thank you
From lg.com
Not a great washer
Would Not Recommend[This review was collected as part of a promotion.] I bought this washer less then 1 year ago and broke down
From lg.com
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...
[This review was collected as part of a promotion.] Originally loved the machine . Than before the machine was a year old the power board went on the machine. Given it was still under factory warranty LG took care of the cost . The down side I was out a washing machine for almost two weeks due to waiting for part to come in.
From lg.com
We hate to hear this and thank you so much for this feedback.^Sandy
LG Washer; Dryer and Refrigerator
Would Recommend[This review was collected as part of a promotion.] I bought all three items a little while ago and am so happy that I did. I love them. I love the customer service and the installers. These are some of the best appliances I have ever bought and look forward to great working equipment and continued excellence service.
From lg.com
Very quiet machine
Would Recommend[This review was collected as part of a promotion.] I bought this almost 2 months ago and seems worth it so far!
From lg.com
We sincerely hate to hear this and we see you are working with our social media team.^Sandy