Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR

Died TWICE in less than 2 years

I would give this zero stars if I could. Slightly over a year in the power button stopped working. LG to their credit paid for it to be repaired but the repair company was horrible and dragged it out over months. 6 months later the power button is going bad again. Just going to buy another brand... never again with LG.

15 months of use

Great looking LG set bought Oct 2021. Both the gas dryer and washer work well. They are as quiet as expected and clean/dry loads well. Wife loves the large capacity to wash multiple bed sheets at once. The only issue so far is thin laundry (sheet, pillow case etc) have gotten caught underneath the agitator. I had to by a 18" socket extension bar so I can loosen the agitator to free the sheet/pillow case. Happened 3 times so far.

Love This Washer!

Our old washer finally died and we bought this wonderful LG washing machine. We went back to a top loader and it works wonderfully. It is very quiet and completes a load much quicker than before and the clothes come out very clean.

DO NOT BUY - Continuously Breaks down

This washer is trash. Seems to work well enough, until the force of even moderate water eventually causes the washer connecting it to your water supply to break down after a few months. Then water begins continuously running into the washer, non-stop, cranking your water bills to the roof and rendering it impossible to wash any clothes. This process will repeat itself every few months. You will have to pay for the necessary repairs yourself after the initial warranty period is up, and the '10 ye...

Water Guzzle on Bedding Cycle

We purchased this washer/dryer set Dec. 2020 and very happy with delivery & install. However, over the course of 2 years, this washer has become a water guzzler. I setup a water usage alert on my home water meter and every time we do a load of regular wash, it shows 70+ gallons of water used. When using the "bedding" option, it uses well over 100 gallons per load. Was not doing this in the first year of use. Also, there's no information on how to troubleshoot this issue. Other reviews showing mu...

Size Matters! Love The Capacity On This Machine!

Even if I have to dive in the drum like an olympic swimmer, I love that I can wash my kids’ gargantuan loads of dirty clothes in one sitting. Blankets and towels, FR denim jeans, to the delicate soft n’ fuzzy sweaters in every color owned —this washer can take it all. Another plus is the LG ThinQ app, where I can make sure everything is running smoothly with a quick diagnostic as well as set a wi-fi wash. How awesome is that! So far, I’ve had no issues and I certainly hope it stays that way!

it stop working in 11/22.

I was told it would need a new start board, Your washing machine is Not So Good

Won't Power On 7 months out of 1 Year Warranty.

The machine worked great for 19 months. Now it won't power on. $1k for less than two years of use. Stay away.

I bought this about 12 months ago and not had many issues at all

Perfect machine for my busy family

[This review was collected as part of a promotion.] I bought this two weeks ago to replace a machine that broke. We do a minimum of 2 loads and day. This machine has met all my expectations

Absolutely love this washing machine!

This washing machine is awesome! It really gets your clothes clean, and smelling great. With its mega capacity I can fit a lot more in one load, and I am able to wash pillows, and comforters with ease. I am so pleased with how quiet it is too. I can run the machine and sit in the next room without being disturbed. It really gets my clothes clean too, they smell and feel great. Of course with all of my LG appliances it is great having them synced up on the LG ThinQ app. This gives me notif...

[This review was collected as part of a promotion.] I bought this about a month ago, I am still trying to figure out how to use it. Has a lot more features then my other washer did. I really don't like having an agitator. Have to put clothes in to even it out all the way around.

This washer has so many options

I love this washer. The options available, to customize your load of laundry, allows you to get your clothes, as clean as possible. It's also very quiet, you hardly know that it's running.

Efficient Machine

[This review was collected as part of a promotion.] Love my new LG washing ! Quiet, efficient and cleans everything wonderfully. First time purchasing an LG prod but certainly not my last time!

New washing machine / TV

[This review was collected as part of a promotion.] Our new washer is great, no problems at all, the control center is so easy to use, love the glass top, wasn't sure about that but have noticed it does stay clean after a wash cycle. Great purchase. Also have 50 inch LG TV 4 years old and not a single problem with that either. All future electronics will be LG for sure.

Features are great

[This review was collected as part of a promotion.] On a partiicular load, ex: my dogs peed on some blankets and I can add more water or an extra rinse to the load. The capacity is amazing, blankets or pillows fit fine!

not worth it broke in less than a year.

we have two at my job they we have has several problems trying to fix because it wont start because od the sensing motion button have tried to replace circuit board at firsat because we thought it was that and no it works when front cover is offf like how are you supposed to use a washer without top cover looking ghetto. this machine sucks. broke in less than a year also. we have tried to also see if we can order a replacement cover but no one has any and if they did im sure its an arm and a leg...

Great machine

[This review was collected as part of a promotion.] We are happy with our purchase and like it very much.

Very disappointed

This washer is 6 mos old and the motor failed. The service vendor cannot fix it yet….3rd visit next week. Very disappointed in LG!

Worst Washer I’ve Ever Used

We bought this washer after having to repair our old one twice in a year. We wanted a top-loader with an agitator and this model had good reviews. However, it has turned out to be underwhelming at best, and useless at worst. On numerous occasions I have to rewatch my clothing without detergent because they collect the dirt in their folds and they don’t get clean. It seems like the centrifugal force pushes the clothing so that it is bunched along the sides of the drum but there’s not enough water...