
Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The LG top-loading washing machine offers a large capacity, efficient water usage, and quiet operation. Customers praise its wide range of wash cycles and customization options, as well as convenient features like Wi-Fi connectivity and end-of-cycle notification. However, some users have reported issues with the control panel, motor, and other components failing within a short period, often outside the warranty. There are also complaints about insufficient water coverage for effective rinsing and cleaning, especially on the normal wash cycle. The machine's long-term reliability is a concern, and frequent and expensive repairs have disappointed many customers.
Customer review summary generated by AI, including incentivized reviews.So far love it
[This review was collected as part of a promotion.] Have owned this washer now over a month and love it. So much quieter than my front loader was. Love the turbo feature. Clothes usually done in 30 minutes.. Pleasant song when cycle is done. Thought it would be crazy to have an app for your appliance but have actually used it. One negative is I always have to change the temperature setting. Default is warm and I wash most clothing on cold.
From lg.com
Hate this washer!
[This review was collected as part of a promotion.] This washer spins my clothes so hard and fast that any shirts I would normally hang to dry I am now forced to either put them in the dryer or iron because they are so twisted and wrinkled right out of the machine and that is with the “Delicate” setting on “Low Spin”! I want my old machine back!
From lg.com
I bought this washer and dryer set about 6mos ago, and I'm so happy I did,
From lg.com
Very Nice Machine
Would Recommend[This review was collected as part of a promotion.] I like thew fact that I can have a full tub of water instead of the HE level of water, it took a little bit to get used to the settings but now very easy to navigate. The extra large tub is great for quilts and bedspreads, now I do not have to go to a laundry mat and do the quilts and bedspreads.
From lg.com
LG Electronic - Washer
Would Recommend[This review was collected as part of a promotion.] We purchased the kitchen appliance package about 4 years ago, refrigerator, stove and dishwasher because of the Consumer Reports rating. We were very pleased. After checking Consumer Reports and the current experience we have with the kitchen appliances we purchased the LG washer and dryer set. To date I love it! Its more efficient and quieter. I am also amazed how large the capacity is.
From lg.com
LG agitator top load washer
Would Recommend[This review was collected as part of a promotion.] A few weeks ago, I purchased the LG top load washer with agitator to replace my 10 year old LG top load washer. I wanted something to match my dryer, which fortunately is still working so far. I really like the agitator feature that my other washing machine did not have. Also, the wash cycle seems to be faster than the previous model.
From lg.com
worth it
Would Recommend[This review was collected as part of a promotion.] have this washer for just under a year now. easy to use cleans well with not very much detergent. and is fast the presets are all we need. but you still could use the app if you like. highly recommended
From lg.com
Not as effective as my last LG
Would Not RecommendWe bought this a couple of months ago. At first It seemed like a good idea. The first set of whites I did were far from clean. Then our blouses started to show tightening or running of the material. This is from the agitator. I had an LG front loader for 15 years. I loved that machine. It got my clothes much cleaner and was good to the fabric.
From lg.com
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Quiet, smooth, and reliable so far.
Would Recommend[This review was collected as part of a promotion.] Almost a month ago I purchased this product and so far have found it to be reliable, quiet and easy to use.
From lg.com
Do not buy this washer!
Would Not RecommendI could fill a book with what I hate about this washer. Purchased it in Jan 2022 to replace a 20 year old Kenmore that still cleaned clothes perfectly but was going to need major repairs, I took the advice of Consumer Reports and purchased this top rated model thinking it woudl be a nice upgrade. I don't know who rates these things for them now but they obviously never owned a good old washer. This one is a pain to operate. The zillions of wash cycles are worthless. The wifi is fun but seriously...
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Touch panel issues just a little over a year old
[This review was collected as part of a promotion.] Really loved my new washer until about a month ago when it began to become difficult to power on the machine. I have arthritis and do not have a lot of hand strength so I couldn't press the button but so hard. For the past 2 weeks, the power button wouldn't come on at all. I've reset but nothing. I'm so disappointed that it appears my new machine needs a new touch panel board. Expensive I'm sure! No problems with start button or my LG dryer ...
From lg.com
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Straight Trash
Would Not RecommendStraight trash. We’ve had this washer for 16 months and are currently waiting for the clutch to be replaced. It’s been 5 weeks so far. First, the part was out of stock. Next, the part was delivered but was faulty. Now, we wait and make trips to our local laundromat. I’ve since learned of friends that have this same washer and have endured 3 repairs over a couple years. I understand that many product reviews have a smattering of glowing reviews and a similar number of chilling reviews. We had ...
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Water and time saver
Would Recommend[This review was collected as part of a promotion.] It does a great job of washing. Quick and efficient operation.
From lg.com
was great for 14 months
Would Not Recommend[This review was collected as part of a promotion.] Worked fine for 14 months. Now problem starting/touch panel.
From lg.com
We hate to hear you are having issues so early and looking at your case you are scheduled for service.^Sandy
Terrific features - excellent quality
Would Recommend[This review was collected as part of a promotion.] I bought this machine along with the matching dryer, after having purchased a different quality brand name machine. This machine is much better in a lot of different aspects and really like the anti-vibration feature which is not available on lot of other washing machines out there. The extra large capacity is excellent for washing all types of bedding and pillows.
From lg.com
[This review was collected as part of a promotion.] We bought this washer two months ago and are happy with the purchase. It is quiet, full size, great capacity, easy to use, and has lots of features.
From lg.com
Works great!
Would Recommend[This review was collected as part of a promotion.] We purchased this a few weeks ago after returning a different manufactures because of excess noise when running. Very please with ease of operation and sound of operation. We would purchase this again.
From lg.com
Good Washer, Terrific Associate!
Would RecommendA great washer for a great price. The sales associate, Colin Chapman, was terrific. Absolutely no pressure from him, just the facts. He was professional and knowledgeable, with a great sense of humor. I've never enjoyed buying an appliance before, but I can guarantee I will be back to buy from him again!
Verified Purchaser
This was an expensive washing machine, so I expected it to work as advertised. From the first day it has been a disappointment. It doesn't do a good job at cleaning clothes ( I have an agitator model), the water level was too low and didn't clean the clothes, so I selected the "deep load" option (there are no other water level options) and now it uses way too much water for both the wash and rinse. Now I can't get the water level back to the original setting. It takes forever to go through th...
We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Fac...

Great washer
Would Recommend[This review was collected as part of a promotion.] We have had this washing machine 1 year now and have had zero issues with it.
From lg.com
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