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TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR

Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR

4.3
908
Review
 4.3 out of 5
908 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The LG top-loading washing machine offers a large capacity, efficient water usage, and quiet operation. Customers praise its wide range of wash cycles and customization options, as well as convenient features like Wi-Fi connectivity and end-of-cycle notification. However, some users have reported issues with the control panel, motor, and other components failing within a short period, often outside the warranty. There are also complaints about insufficient water coverage for effective rinsing and cleaning, especially on the normal wash cycle. The machine's long-term reliability is a concern, and frequent and expensive repairs have disappointed many customers.

Customer review summary generated by AI, including incentivized reviews.
908 Customer Reviews

Great features!

[This review was collected as part of a promotion.] I month this washer machine in May. Cool features. The machine senses how big or small your load is and then adjust the water level and time to wash accordingly.

July 26, 2022

From lg.com

Washes well, lousy repair service

The water pump went at the one-year mark. LG covered it under warranty. Our previous LG washer broke down within a few years and we had to replace it, so these experiences shake my confidence in LG products. The local repair contractor was difficult to work with. They kept changing information provided, got confused about the repair dates they set, and in one case just didn't show.

July 26, 2022

From lg.com

Response from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along.^Sandy

Social MediaJuly 26, 2022

Cleaner Wash!

[This review was collected as part of a promotion.] I bought my LG washer about a month ago. It has a 10 year warranty on the motor!!! This time I purchased one with an agitator which washes my clothes much better! It’s a quiet washer and it does a great job. I’m very pleased. I will buy an LG dryer once my current one dies on me. It’s a different brand.

July 22, 2022

From lg.com

Great Features

[This review was collected as part of a promotion.] We like the glass top!! Controls are easy to use. Makes wash day more fun!

July 20, 2022

From lg.com

Great Washer!

[This review was collected as part of a promotion.] Super quiet, best wash with washing options, spin clothes practically dry! And so much more than that! Get one and see and feel for yourself!

July 19, 2022

From lg.com

Not recommended

Would Not Recommend

Like someone else who previously rated, my washer also would not finish it's cycle. Error code shower not enough water pressure always comes on during the rinse cycle. Plumbers in 3 times and confirms that my water pressure is not the problem. I will be returning the washer.

July 15, 2022

From lg.com

Response from Social Media

We sincerely hate to hear this and thank you for your feedback. We will be happy to pass this along.^Sandy

Social MediaJuly 18, 2022

Awesome

[This review was collected as part of a promotion.] Very happy with our new washer. It washes and is quiet.

July 12, 2022

From lg.com

Warranty work under 12 months

[This review was collected as part of a promotion.] Apparently we bought this 46 weeks ago, I only know this because it started leaking and when I called for warrant repair the told me it was covered by 12-month manufacturer warranty. That said it washed fine until it leaked on our new floors. I can’t say we’ve tried the bells and whistles of Wi-Fi, now having called out the truths of the equipment, I will say that customer service has been excellent, and communicative the whole way, they diagno...

July 8, 2022

From lg.com

Response from Social Media

Thank you for providing your feedback and we sincerely hate to hear you had this issue.^Sandy

Social MediaJuly 8, 2022

Very nice and efficient washer

[This review was collected as part of a promotion.] Great washer, efficient and quiet. Had it about a couple of months, in use almost every day with no issues. Nice jingle when load done. Still learning all the options.

July 6, 2022

From lg.com

Good looking washer that functions great

[This review was collected as part of a promotion.] We have had our LG washer for over 2 months and have been really pleased with it. Love how it cleans the clothes and how nice it functions with the LG app and Google Home. We get alerts when cycles are done and it also coordinates with our dryer which settings the load should use.

July 5, 2022

From lg.com

Large tub and an agitator!

[This review was collected as part of a promotion.] I wanted an LG washer with an agitator and a large tub. This machine gets clothes really clean and has all the features I want. We have an LG frig as well!

July 3, 2022

From lg.com

LG TOP LOAD WASHER

[This review was collected as part of a promotion.] I BOUGHT this washing machine about a month ago and so far I love it t get my clothes clean

July 1, 2022

From lg.com

Great options

[This review was collected as part of a promotion.] We bought this a year and a half ago and have not had any complaints. Recently we started having issues with the power button. You could not get the machine to power on no matter how you pushed the button. And you aren't able to power the machine on from your phone, which is a downer. The company is aware of the issue and replaced the circuit board and we are off and running again. The initial customer service was a joke and they gave me the ru...

June 29, 2022

From lg.com

[This review was collected as part of a promotion.] We are very pleased with our new washer simple to use

June 29, 2022

From lg.com

Fast and efficient

[This review was collected as part of a promotion.] Works well. Setting is on hot. Wish it stayed on cold.

June 25, 2022

From lg.com

It did my bedding and other heavy stuff

[This review was collected as part of a promotion.] I asked about this before buying this, and did a great job on my bedding and other heavy stuff. My other laundry comes out very clean and would buy this again and again.

June 25, 2022

From lg.com

GETS CLOTHES CLEAN

[This review was collected as part of a promotion.] Amazed at the cleaning that comes out of this machine, once we figured out how to use it?. Needs to have more water in the normal cycle, use the deep fill now to get water over the clothes. Other than that this machine cleans excellent, and has tons of room for bed spreads and blankets

June 24, 2022

From lg.com

Colors nice

Had it for less then a6 months and had to have the panel replaced Water wouldn't reach the correct levels and the detergent/softner wouldn't get all the way rinced out because the levels of water not working right

June 21, 2022

From lg.com

Response from Social Media

We hate to hear this and see that the unit was repaired. Thank you for your feedback.^Sandy

Social MediaJune 22, 2022

Water level

Would Recommend

It seems that the water level is very low. Is this normal,when washing sheets etc?

June 20, 2022

From lg.com

LG washer

[This review was collected as part of a promotion.] We bought a washer and dryer about month ago so far very happy with no problems one thing we did notice was more lint in lint trap of dryer

June 20, 2022

From lg.com