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TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR

Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( White ) ENERGY STAR

4.3
908
Review
 4.3 out of 5
908 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The LG top-loading washing machine offers a large capacity, efficient water usage, and quiet operation. Customers praise its wide range of wash cycles and customization options, as well as convenient features like Wi-Fi connectivity and end-of-cycle notification. However, some users have reported issues with the control panel, motor, and other components failing within a short period, often outside the warranty. There are also complaints about insufficient water coverage for effective rinsing and cleaning, especially on the normal wash cycle. The machine's long-term reliability is a concern, and frequent and expensive repairs have disappointed many customers.

Customer review summary generated by AI, including incentivized reviews.
908 Customer Reviews

Only worked 2 days

It did a good job washing my clothes for 2 days. Then it broke. Lows said they could not help and that I should call the manufacturer. So now I am on week 3 of having a broken new washer and waiting a week and a half between visits of the repair people through the manufacture.

May 19, 2022
Verified Purchaser
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Response from LGAnswers

Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be s...

LGAnswersMay 20, 2022

LG

Quiet

Would Recommend

[This review was collected as part of a promotion.] I bought this a few weeks ago. Seems to wash fine and has a great spin cycle. Still leaves a white film on my dark clothes that I don’t like

May 17, 2022

From lg.com

Response from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy

Social MediaMay 19, 2022

Terrible appliance

Would Not Recommend

[This review was collected as part of a promotion.] I’m not happy with my entire purchase. I bought all new LG appliances and I think they should stick with making tvs

May 17, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaMay 19, 2022

Excellent wash

Would Recommend

[This review was collected as part of a promotion.] Agitator makes all the difference in a clean wash,

May 16, 2022

From lg.com

Very user friendly!

Would Recommend

[This review was collected as part of a promotion.] This is my 1st LG appliance. I was a bit intimidated with the number of technical features at first. This is a wonderful washer & companion (gas) dryer. My laundry has become less of a chore.

May 14, 2022

From lg.com

Amazing Capacity

Would Recommend

[This review was collected as part of a promotion.] This product replaced a 25 year old "super capacity" washer and the capacity for the WT7305 is at least twice the capacity. This reduces the number of loads to run and with the water efficiency, this is very important in California. We've tried ALL of the different settings and would not use the Deep Fill anymore as it fills the big deep tub which uses too much water. The spin dry gets most of the water out resulting in less time in the drye...

May 14, 2022

From lg.com

Works great

Would Recommend

[This review was collected as part of a promotion.] The app is super handy.and everything works as it should.

May 13, 2022

From lg.com

Would Recommend

[This review was collected as part of a promotion.] Purchased for replacement during renovation of new house, looks really nice in laundry room & color is perfect with all my design.

May 11, 2022

From lg.com

Awesome purchase

Would Recommend

[This review was collected as part of a promotion.] Was finally due for a newer washing machine with all the bells and whistles. My wife and I after being married for 20 yrs decided it was time for a more advanced device that can handle more loads all at once. My kids love seeing there clothes washed with there see thru lid and the music that it plays once the cycle is finished. Thanks LG for making life easier

May 8, 2022

From lg.com

Great product!

Would Recommend

[This review was collected as part of a promotion.] Just bought this! Extremely happy with it. A real bargain for what it does!

May 7, 2022

From lg.com

Lots of room for a big load

Would Recommend

[This review was collected as part of a promotion.] We bought this washing machine, has lots of settingfor your clothes I do a quick load. So far we like lg , first purchase!!!

May 5, 2022

From lg.com

Love my washer!!

Would Recommend

[This review was collected as part of a promotion.] I bought my washer almost 2 months ago! I love it!

May 5, 2022

From lg.com

Great features

[This review was collected as part of a promotion.] Love the washing machine, but after 10 months the mother board had to be replaced already.

May 4, 2022

From lg.com

Would Not Recommend

I am very disappointed of that washer machine it doesn't clean the close most of the time spinning without washing , the clothes dont smell good ,

May 4, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaMay 5, 2022

BEST DECISION WE MADE!

Would Recommend

[This review was collected as part of a promotion.] My wife told me to not return home without a new washer if it doesn't have a center agitator. We (wife) purchased this washer because it has a center agitator and it's the Best Decision we made. Our clothes are now coming out very clean and the wife loves it. We highly recommend this washer to everyone looking for their clothes to come out clean.

May 2, 2022

From lg.com

Broke

Would Not Recommend

[This review was collected as part of a promotion.] I bought the washing machine about 4 mts ago and it broke in March 31 and still have not found anyone to fix it.

May 2, 2022

From lg.com

Response from Social Media

Looks like we need to find another servicer in your area. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your c...

Social MediaMay 4, 2022

Wonderful customer service

Would Recommend

[This review was collected as part of a promotion.] I bought a new washer and experienced problems with the control board right off the bat. LG was quick to provide me with a repair personal and fixed everything quickly, free of charge. Thank you for taking good care of your customers and backing your products.

April 27, 2022

From lg.com