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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

3.9
472
Review
 3.9 out of 5
472 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

Great looking. Good storage

Would Recommend

[This review was collected as part of a promotion.] The only complaint I have is that fingerprints on stainless steel and difficult to remove. Large spots that need to be cleaned up leave a noticeable darkening on the stainless surface.

November 26, 2025

From kitchenaid.com

Neutral feelings

Would Not Recommend

[This review was collected as part of a promotion.] The appearance is nice but the big flaw is how small the interior is.

November 26, 2025

From kitchenaid.com

Kitchen Aid refrigerator

[This review was collected as part of a promotion.] I’ve enjoyed my refrigerator the last 6 weeks. I love the looks & style & performances of this appliance. I am some concerned sbout the noise it makes when the compressor kicks off.

November 25, 2025

From kitchenaid.com

Love my new fridge! Looks great in my kitchen.

Would Recommend

[This review was collected as part of a promotion.] Old refrigerator broke down after 20 years and needed a new one ASAP. This fit and looks great in my kitchen. My old refrigerator was panel ready and was a little concerned I wouldn't like it as much, but I was wrong and I love it!

November 22, 2025

From kitchenaid.com

Great Fridge

Would Recommend

[This review was collected as part of a promotion.] We had a 20 year old Viking that died so we decided to go with this fridge because of the great reviews. Getting used to the inside water dispenser takes some getting used to , but other then that we really like it. Makes plenty of ice, which is good because we’re an ice family.

November 22, 2025

From kitchenaid.com

Great refrigerator

Would Recommend

[This review was collected as part of a promotion.] We bought this refrigerator a month ago and I am surprised how much we can fit in it.

November 19, 2025

From kitchenaid.com

Love the black stainless steel

Would Recommend

[This review was collected as part of a promotion.] I love my new black stainless refrigerator. I wanted to get a KitchenAid as I know their reputation as a quality appliance company. I do love all the room in the refrigerator area, shelves that can be adjusted is perfect. Cold water dispenser is the best!

November 19, 2025

From kitchenaid.com

Great looking and nice interior layout

Would Recommend

[This review was collected as part of a promotion.] Had for 3 weeks now. First French door fridge. Water dispenses on inside and requires 2 hands. Water should be on right with a trigger switch to fill with one hand. Still, I like Kitchen Aid out of all the mass non luxury brands

November 19, 2025

From kitchenaid.com

i LOVE my new refridgerater!

Would Recommend

[This review was collected as part of a promotion.] all of the compartments are great, you can see what you want as soon as you open the doors. the icemaker is the best i have ever had, always full with small ice cubes that fit in any glass.

November 19, 2025

From kitchenaid.com

Fits my space perfectly

Would Recommend

[This review was collected as part of a promotion.] I love the look of this refrigerator! Beautiful white with chrome handles- everything looks high end but without the high cost! It is a bit smaller than my old fridge but it’s much more user friendly than fridge on the bottom. I can see everything in there and it’s easier to keep clean as well. Not much freezer space.

November 18, 2025

From kitchenaid.com

Simple and great

Would Recommend

[This review was collected as part of a promotion.] Great fridge with limited gadgets. Love the simplicity

November 18, 2025

From kitchenaid.com

Love the counter depth

Would Recommend

[This review was collected as part of a promotion.] I bought this a couple of weeks ago and, so far, I love it. I will love it even more if it lasts at least 10 years with no problems.

November 18, 2025

From kitchenaid.com

Adequate size for two

Would Recommend

[This review was collected as part of a promotion.] I like this fridge. It is smaller than our other KitchenAid fridge but works for two of us. I’m concerned the large “Pantry Drawer” will not endure a lot us use. It seems very loose and cheaply built.

November 16, 2025

From kitchenaid.com

Perfect size

Would Recommend

[This review was collected as part of a promotion.] Love my water dispenser and ice maker and style of my refrigerator

November 14, 2025

From kitchenaid.com

Dependability

Would Recommend

[This review was collected as part of a promotion.] Bought again this refrigerator to include with my microwave and oven in my kitchen

November 13, 2025

From kitchenaid.com

Really nice

[This review was collected as part of a promotion.] It really dresses up my kitchen and makes it look professional

November 11, 2025

From kitchenaid.com

Don’t understand the purpose of the wooden shelf.

Would Recommend

[This review was collected as part of a promotion.] The freezer is building up ice and the light hasn’t come on since the ice formation. Compressor issue.? Where is the manual? The size is smaller than the floor model.

November 10, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareNovember 11, 2025

Would Recommend

[This review was collected as part of a promotion.] I had the same exact refrigerator where I lived previously and I loved it! When I moved into my new home, I wanted another one! What I really appreciate is the filtered water inside the door. It is easy to use, the filters are easy to change, and its location does not detract from the inner size of the refrigerator.

November 8, 2025

From kitchenaid.com

Service call requested two months after purchase

[This review was collected as part of a promotion.] Requested repair service 2 months after purchase. Ice maker stopped making ice. Very disappointed with this product.

November 7, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareNovember 10, 2025

Do not buy

Totally broke in 5 years worst fridge I've ever had in my life.

November 7, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareNovember 10, 2025