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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

3.9
472
Review
 3.9 out of 5
472 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

inside water and ice gave the front a clean look

Would Recommend

The size was perfect

December 13, 2025
Verified Purchaser
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So happy to find a Kitchen Aid that fits in.

Would Recommend

[This review was collected as part of a promotion.] We found this Refrigerator that was just the right size to fit into the opening in our counter. and was so happy that it was a KitchenAid. Just the right height, width and depth. We were afraid we would have to remodel our kitchen again but it was just what we needed.

December 13, 2025

From kitchenaid.com

Best cooling temperature

Would Recommend

[This review was collected as part of a promotion.] Best cooking temperature. Vegetables are so fresh for a week.

December 12, 2025

From kitchenaid.com

Quality from Kitchen Aid is poor

Would Not Recommend

[This review was collected as part of a promotion.] I had a fridge almost identical to this one except it was not counter depth and it had water/ice in door purchased 8 years ago. I had all other appliances in this model so wanted to stay with the same. I was surprised to see how much the quality has slipped.

December 11, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More

Consumer CareDecember 12, 2025

Review

Would Recommend

[This review was collected as part of a promotion.] Nice fridge. But no specific place for butter eggs or meat

December 10, 2025

From kitchenaid.com

nice looking and functional

Would Recommend

[This review was collected as part of a promotion.] nice unit. I would buy it again. it keeps stuff cold

December 10, 2025

From kitchenaid.com

KitchenAid Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I replaced this with a KitchenAid that stopped working after 9 years. It had to fit in the same space. It's a little shorter & seems to have less room than my old one.

December 9, 2025

From kitchenaid.com

Good refrigerator very poor documentation

Would Recommend

[This review was collected as part of a promotion.] Bought this box as I have an older one of same model and it has been a good performing machine. The new one (this one) is to be hooked up to an RO unit so I dont need a water filter. I ordered a bypass plug that was supposed towork on this model. Not even close, called a support shop and they said new models did not need a plug, just remove filter and the water system will automatically switch to bypass mode. It sure would be nice if the in...

December 8, 2025

From kitchenaid.com

At last...

Would Recommend

After the passing of my old refrigerator following many years of service, I went through 3 bad new refrigerators (other brands) before I got this one. This all happened within weeks this year. This one has been working well since July, so I love it.

December 6, 2025
Verified Purchaser
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Perfect, true counterdepth, French door refrigerat

Would Recommend

[This review was collected as part of a promotion.] We needed a counterdepth French door refrigerator to fit into a pre-existing cabinet space. This Kitchenaide French door was true to specified dimensions and rolled right into the cabinet space perfectly. Cooled to factory preset temps for both compartments in a couple of hours. Makes ice quickly on the regular mode and the on/off switch feature on the ice maker permits individual preference control. Plenty of space in the freezer for the style...

December 5, 2025

From kitchenaid.com

Love the looks of this refrigerator

Would Recommend

[This review was collected as part of a promotion.] The counter width is great it doesn’t stick out. The quality of the drawers seems cheaply made. The first one they delivered had a good size dent in the front of it. They brought me a different one.

December 4, 2025

From kitchenaid.com

kitchenaid refrig

Would Not Recommend

[This review was collected as part of a promotion.] dose not compare to my old refrigerator. the freezer door is hard to open, you have to double check to make sure its closed tight. This refrig is very cheaply made.

December 2, 2025

From kitchenaid.com

Love the handles! Drawers feel cheap.

[This review was collected as part of a promotion.] Purchased model KRFC136RPS on 11/4/25. I moved and wanted a refrigerator with the same features as my old French Door Jenn Aire. This fit the bill to a T. What I love: The exterior handles are great. They have a pattern in them so that there aren't any fingerprints. The ends of the handles are red. Which is unusual, and most don't notice. The water dispenser is inside the left wall, so it doesn't chew up space. What I don't like: Th...

December 2, 2025

From kitchenaid.com

Very impressed with the designed spaces

Would Recommend

[This review was collected as part of a promotion.] Our previously very reliable refrigerator expired after 22 years of service. Took us a bit to settle on the replacement but we are very pleased with the unit we purchased.

December 1, 2025

From kitchenaid.com

Great … except I wish the alarm feature was louder

Would Recommend

[This review was collected as part of a promotion.] Love it except I can’t increase the volume on the alarm

December 1, 2025

From kitchenaid.com

Good performance Love the doors

Would Recommend

[This review was collected as part of a promotion.] It’s almost a month since I had the refrigerator. I am pleased with the service I get from it.

November 30, 2025

From kitchenaid.com

Not worth the money

Would Not Recommend

[This review was collected as part of a promotion.] We have actually returned this refrigerator. Although it looks great from the outside, once you open the doors, it all went downhill. The drawers are cheaply made, and don’t fit very well. The refrigerator doors themselves feel flimsy. The freezer drawers are cheaply made and the icemaker is extremely loud.

November 30, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More

Consumer CareDecember 4, 2025

Very spacious

Would Recommend

[This review was collected as part of a promotion.] Thought it would have been same amount of storage but actually has a lot more room than expected.

November 29, 2025

From kitchenaid.com

Works well as expected

Would Recommend

[This review was collected as part of a promotion.] I am very pleased with the refrigerator. Couldn’t ask for more.

November 28, 2025

From kitchenaid.com

2nd one first one was Jenn Air same model

Would Recommend

[This review was collected as part of a promotion.] overall very good frig, ice make is noiser than the other one when it fills with water. Drawer layout is good, but changed so hard to get used to. This is a very good frig to get when you have a tight space to get fitted, especially for height. One in other house has lasted over 12 years and is going strong.

November 26, 2025

From kitchenaid.com