
Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.
Customer review summary generated by AI, including incentivized reviews.inside water and ice gave the front a clean look
Would RecommendThe size was perfect
Verified Purchaser
So happy to find a Kitchen Aid that fits in.
Would Recommend[This review was collected as part of a promotion.] We found this Refrigerator that was just the right size to fit into the opening in our counter. and was so happy that it was a KitchenAid. Just the right height, width and depth. We were afraid we would have to remodel our kitchen again but it was just what we needed.
From kitchenaid.com
Best cooling temperature
Would Recommend[This review was collected as part of a promotion.] Best cooking temperature. Vegetables are so fresh for a week.
From kitchenaid.com
Quality from Kitchen Aid is poor
Would Not Recommend[This review was collected as part of a promotion.] I had a fridge almost identical to this one except it was not counter depth and it had water/ice in door purchased 8 years ago. I had all other appliances in this model so wanted to stay with the same. I was surprised to see how much the quality has slipped.
From kitchenaid.com
Review
Would Recommend[This review was collected as part of a promotion.] Nice fridge. But no specific place for butter eggs or meat
From kitchenaid.com
nice looking and functional
Would Recommend[This review was collected as part of a promotion.] nice unit. I would buy it again. it keeps stuff cold
From kitchenaid.com
KitchenAid Refrigerator
Would Recommend[This review was collected as part of a promotion.] I replaced this with a KitchenAid that stopped working after 9 years. It had to fit in the same space. It's a little shorter & seems to have less room than my old one.
From kitchenaid.com
Good refrigerator very poor documentation
Would Recommend[This review was collected as part of a promotion.] Bought this box as I have an older one of same model and it has been a good performing machine. The new one (this one) is to be hooked up to an RO unit so I dont need a water filter. I ordered a bypass plug that was supposed towork on this model. Not even close, called a support shop and they said new models did not need a plug, just remove filter and the water system will automatically switch to bypass mode. It sure would be nice if the in...
From kitchenaid.com
At last...
Would RecommendAfter the passing of my old refrigerator following many years of service, I went through 3 bad new refrigerators (other brands) before I got this one. This all happened within weeks this year. This one has been working well since July, so I love it.
Verified Purchaser
Perfect, true counterdepth, French door refrigerat
Would Recommend[This review was collected as part of a promotion.] We needed a counterdepth French door refrigerator to fit into a pre-existing cabinet space. This Kitchenaide French door was true to specified dimensions and rolled right into the cabinet space perfectly. Cooled to factory preset temps for both compartments in a couple of hours. Makes ice quickly on the regular mode and the on/off switch feature on the ice maker permits individual preference control. Plenty of space in the freezer for the style...
From kitchenaid.com
Love the looks of this refrigerator
Would Recommend[This review was collected as part of a promotion.] The counter width is great it doesn’t stick out. The quality of the drawers seems cheaply made. The first one they delivered had a good size dent in the front of it. They brought me a different one.
From kitchenaid.com
kitchenaid refrig
Would Not Recommend[This review was collected as part of a promotion.] dose not compare to my old refrigerator. the freezer door is hard to open, you have to double check to make sure its closed tight. This refrig is very cheaply made.
From kitchenaid.com
Love the handles! Drawers feel cheap.
[This review was collected as part of a promotion.] Purchased model KRFC136RPS on 11/4/25. I moved and wanted a refrigerator with the same features as my old French Door Jenn Aire. This fit the bill to a T. What I love: The exterior handles are great. They have a pattern in them so that there aren't any fingerprints. The ends of the handles are red. Which is unusual, and most don't notice. The water dispenser is inside the left wall, so it doesn't chew up space. What I don't like: Th...
From kitchenaid.com
Very impressed with the designed spaces
Would Recommend[This review was collected as part of a promotion.] Our previously very reliable refrigerator expired after 22 years of service. Took us a bit to settle on the replacement but we are very pleased with the unit we purchased.
From kitchenaid.com
Great … except I wish the alarm feature was louder
Would Recommend[This review was collected as part of a promotion.] Love it except I can’t increase the volume on the alarm
From kitchenaid.com
Good performance Love the doors
Would Recommend[This review was collected as part of a promotion.] It’s almost a month since I had the refrigerator. I am pleased with the service I get from it.
From kitchenaid.com
Not worth the money
Would Not Recommend[This review was collected as part of a promotion.] We have actually returned this refrigerator. Although it looks great from the outside, once you open the doors, it all went downhill. The drawers are cheaply made, and don’t fit very well. The refrigerator doors themselves feel flimsy. The freezer drawers are cheaply made and the icemaker is extremely loud.
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More
Very spacious
Would Recommend[This review was collected as part of a promotion.] Thought it would have been same amount of storage but actually has a lot more room than expected.
From kitchenaid.com
Works well as expected
Would Recommend[This review was collected as part of a promotion.] I am very pleased with the refrigerator. Couldn’t ask for more.
From kitchenaid.com
2nd one first one was Jenn Air same model
Would Recommend[This review was collected as part of a promotion.] overall very good frig, ice make is noiser than the other one when it fills with water. Drawer layout is good, but changed so hard to get used to. This is a very good frig to get when you have a tight space to get fitted, especially for height. One in other house has lasted over 12 years and is going strong.
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More