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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

3.9
472
Review
 3.9 out of 5
472 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

Nice Fridge

[This review was collected as part of a promotion.] Works great. No problems with refrigerator since installed.

November 6, 2025

From kitchenaid.com

Nice fridge, nice price point

Would Recommend

[This review was collected as part of a promotion.] I bought this refrigerator about 1 month ago and overall, it is a good product, and I am satisfied with it. However, the pantry drawer seems a bit flimsy as you have to pull it out putting you grip in the middle otherwise is moves and around side to side and feels like it is going to break. I see this as something that is going to need to be replaced at some time over the products life more than once. Also, the door handles sound like hollow...

November 5, 2025

From kitchenaid.com

Nice features

[This review was collected as part of a promotion.] Keeps everything at constant correct temperature, makes a lot of ice, lots of storage on the doors.

November 4, 2025

From kitchenaid.com

Beautiful

Would Recommend

[This review was collected as part of a promotion.] I have had my new fridge for about one month and it is beautiful as well as very functional. I had a very hard time finding a white appliance with stainless handles. Next I will get the dishwasher.

November 2, 2025

From kitchenaid.com

Great Features

[This review was collected as part of a promotion.] It’s a great appliance. Stylish and functional and perfect

November 1, 2025

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.]

November 1, 2025

From kitchenaid.com

Nearly perfect

Would Recommend

[This review was collected as part of a promotion.] i love the refrigerator. One of the door handles is slightly loose and I can not figure out how to tighten it up. Otherwise it's been perfect!

October 31, 2025

From kitchenaid.com

Nice box.

Would Recommend

[This review was collected as part of a promotion.] Replaced a 13 yr Samsung that surrendered. We have had 8 homes, new and older, and some Kitchen Aid appliances based on their reputation for brand quality and endurance. Very few obvious differences among today's counter-depth fridges except pricing, Purchased a stainless finish and model that is at the end of brand cycle, so got a good value. I was thinking GE or Whirlpool at the store, but the sales person was good at pointing out why KA sh...

October 31, 2025

From kitchenaid.com

easy to access ice cubes and water.

Would Recommend

[This review was collected as part of a promotion.] The refrigerator is great. I am happy with my purchase.

October 30, 2025

From kitchenaid.com

[This review was collected as part of a promotion.] It’s a beautiful fridge!! Very happy with this purchase.

October 30, 2025

From kitchenaid.com

Flimsy drawers, disappointing service

Would Not Recommend

The doors are flimsy plastic that are loose as they slide in and out. Not sure how long they'll last. The 1st one was delivered with dents, though Lowe's did replace it the next day. The 2nd one the doors are misaligned. The delivery guys said it needed a clip to adjust and left. The store said it needed to be adjusted with an Allen wrench. Not possible. Appointment for tech, never showed.

October 29, 2025
Verified Purchaser
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Response from KitchenAidTeam

Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you f... Read More

KitchenAidTeamOctober 30, 2025

KitchenAidBrand

20 cu. ft. 36-Inch Width Counter-Depth French Door

Would Not Recommend

[This review was collected as part of a promotion.] The icemaker had to be replaced & original icemaker & one that replaced it seem to produce small quantities of ice even if "Maximum Ice" on

October 27, 2025

From kitchenaid.com

Quality refrigerator

[This review was collected as part of a promotion.] Happy so far very nice refrigerator I like the filtered water feature.

October 26, 2025

From kitchenaid.com

Simply do not buy from Lowe’s if getting delivered

Would Not Recommend

The fridge is noisy and loud not to mention has 7 dents and wobbles. It was not leveled

October 26, 2025
Verified Purchaser
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Response from KitchenAidTeam

Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you f... Read More

KitchenAidTeamOctober 27, 2025

KitchenAidBrand

Nice

[This review was collected as part of a promotion.] Nice exterior. Interior design maximizes space in refrigerator. Freezer is very small unfortunately. Shelves/bins are mediocre quality. Overall nice refrigerator though.

October 26, 2025

From kitchenaid.com

Great Fridge,

(This review was collected as part of a promotion.) Smooth operating and seems to function, just what you'd expect from a great fridge. Seems to have consistent temp, no freezing spots.

October 24, 2025

From kitchenaid.com

Would Not Recommend

[This review was collected as part of a promotion.] SMALL AND FLIMSY. i HOPE IT IS RELIABLE.............................

October 23, 2025

From kitchenaid.com

So far, so good.

Would Recommend

I like that it works! I was delivered 2 GE fridges that didn't work. So far so good with this Kitchenaid. I didn't give it 5 stars because the water dispenser drips sometimes. Otherwise, all good.

October 21, 2025
Verified Purchaser
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Great Counter Depth Fridge

Would Recommend

[This review was collected as part of a promotion.] We had an older Kichten Aid that needed a replacement. We like the product line and decided to stay with the company. We selected a counter depth and we are very happy with the size for two of us.

October 21, 2025

From kitchenaid.com