
Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.
Customer review summary generated by AI, including incentivized reviews.Great storage space for this size refrigerator
[This review was collected as part of a promotion.] We purchased this same model refrigeratorGood sto 5 years ago and were very happy with it as the size was perfect for the kitchen space we had to accommodate. We developed a problem with the ice maker leaking water and freezing the adjacent contents and preventing us from opening the roll-out lower freezer door but this was likely our fault for consistently overloading the bottom freezer which I suspect caused the leak. This model has an intern...
From kitchenaid.com
It’s quiet!
Would RecommendWorks great! I am quite pleased with this purchase.
Verified Purchaser
Just a little miffed, after 11 wks icemaker quit
[This review was collected as part of a promotion.] Well I do love my new fridge. However, just this weekend the icemaker quit working. I've only had this appliance approximately 11 weeks! I have schedule service via Kitchenaid website and it is scheduled for 10/3/25. I have tried all the troubleshooting and still not working. This should be covered by the warrenty, I hope!!!!
From kitchenaid.com
Beautiful
[This review was collected as part of a promotion.] Love it. Gorgeous and convenient. Freezer on the bottom is great.
From kitchenaid.com
[This review was collected as part of a promotion.] I was told this new stainless steel finsh would not show fingerprints and that is not true!! It shows every single print and I am constantly using a micro fiber towel with some warm water and a small amount of dish soap to wipe it clean. I am looking in to returning it for the white finish. It also showed the water dispenser as pressing the cup against the pad but it is a two handed water dispenser. It also showed a third flat shelf in the free...
From kitchenaid.com
Very roomy for small spaces
[This review was collected as part of a promotion.] Love this fridge. At 20 cu.ft. It has so much room! I like not having the outside water dispenser. Keeps the front so much cleaner. No water spills.
From kitchenaid.com
[This review was collected as part of a promotion.] We’ve had this new refrigerator for about one month and we love it.
From kitchenaid.com
Noise
Would Not Recommend[This review was collected as part of a promotion.] Very disappointed about how noisy this refrigerator is. I never really heard the compressor running on refrigerators we have had in the past. And I do not understand why the water valve for the ice maker needs to make so much noise. It should click open and the water flow should be silent. Can you explain logically the loud compressor and loud noise when the ice maker is filling with water
From kitchenaid.com
Good to got!
Would Recommend(This review was collected as part of a promotion.) Great looking fridge with lots of depth and storage.
From kitchenaid.com
Just ok
[This review was collected as part of a promotion.] I am disappointed that the doors do not close quietly and it seems cheaply made compared to the same kitchen aid refrigerator I purchased in 2013.
From kitchenaid.com
Very stylish, doesn’t disappear into the decor
Would Recommend[This review was collected as part of a promotion.] I love how it looks in my kitchen, and while it’s a counter-depth size it holds so much! Also love the variety of configurable inside storage areas and having the filtered water dispenser inside.
From kitchenaid.com
No quality tim
Would Not Recommend[This review was collected as part of a promotion.] This is the 2nd refrigerator that was delivered and it leaks water on the inside at the water dispenser. The 1st 1 had a super load water pump. Never will buy a Kitchen Aid again.
From kitchenaid.com
We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More
Beautiful
Would Recommend[This review was collected as part of a promotion.] We bought this 2 weeks ago. Works great and love how it looks.
From kitchenaid.com
Great basic refrigerator
[This review was collected as part of a promotion.] Great basic refrigerator. Freezer space is small. Shelves are great! The bins at bottom are spacious, but the wide one is wonky - does not slide out straight - no guides for straight, smooth sliding. Controls are really nice.
From kitchenaid.com
[This review was collected as part of a promotion.] We got it a couple months ago and we love everything about it it is so awesome
From kitchenaid.com
It does it's job
Would Not Recommend[This review was collected as part of a promotion.] I bought this in August, and wish I took more time to choose a comparative fridge. It looks bigger that what it is. Not enough space inside.
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More
Solid Buy !
[This review was collected as part of a promotion.] It is noisier than my 23 year old Kitchenaid refrigerator, but seems to keep good temps. I like the french door will and bottom freezer.
From kitchenaid.com
Good, but not great
Would Not Recommend[This review was collected as part of a promotion.] We have had our refrigerator a few months now and while we are mostly liking it we are not big fans of the drawers. They are loose in the track which leads to frequent misalignment.
From kitchenaid.com
We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More