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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

3.9
472
Review
 3.9 out of 5
472 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

Great storage space for this size refrigerator

[This review was collected as part of a promotion.] We purchased this same model refrigeratorGood sto 5 years ago and were very happy with it as the size was perfect for the kitchen space we had to accommodate. We developed a problem with the ice maker leaking water and freezing the adjacent contents and preventing us from opening the roll-out lower freezer door but this was likely our fault for consistently overloading the bottom freezer which I suspect caused the leak. This model has an intern...

October 3, 2025

From kitchenaid.com

It’s quiet!

Would Recommend

Works great! I am quite pleased with this purchase.

September 28, 2025
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Just a little miffed, after 11 wks icemaker quit

[This review was collected as part of a promotion.] Well I do love my new fridge. However, just this weekend the icemaker quit working. I've only had this appliance approximately 11 weeks! I have schedule service via Kitchenaid website and it is scheduled for 10/3/25. I have tried all the troubleshooting and still not working. This should be covered by the warrenty, I hope!!!!

September 28, 2025

From kitchenaid.com

Beautiful

[This review was collected as part of a promotion.] Love it. Gorgeous and convenient. Freezer on the bottom is great.

September 28, 2025

From kitchenaid.com

[This review was collected as part of a promotion.] I was told this new stainless steel finsh would not show fingerprints and that is not true!! It shows every single print and I am constantly using a micro fiber towel with some warm water and a small amount of dish soap to wipe it clean. I am looking in to returning it for the white finish. It also showed the water dispenser as pressing the cup against the pad but it is a two handed water dispenser. It also showed a third flat shelf in the free...

September 27, 2025

From kitchenaid.com

Very roomy for small spaces

[This review was collected as part of a promotion.] Love this fridge. At 20 cu.ft. It has so much room! I like not having the outside water dispenser. Keeps the front so much cleaner. No water spills.

September 26, 2025

From kitchenaid.com

[This review was collected as part of a promotion.] We’ve had this new refrigerator for about one month and we love it.

September 25, 2025

From kitchenaid.com

Noise

Would Not Recommend

[This review was collected as part of a promotion.] Very disappointed about how noisy this refrigerator is. I never really heard the compressor running on refrigerators we have had in the past. And I do not understand why the water valve for the ice maker needs to make so much noise. It should click open and the water flow should be silent. Can you explain logically the loud compressor and loud noise when the ice maker is filling with water

September 24, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareSeptember 24, 2025

Good to got!

Would Recommend

(This review was collected as part of a promotion.) Great looking fridge with lots of depth and storage.

September 24, 2025

From kitchenaid.com

Just ok

[This review was collected as part of a promotion.] I am disappointed that the doors do not close quietly and it seems cheaply made compared to the same kitchen aid refrigerator I purchased in 2013.

September 24, 2025

From kitchenaid.com

Very stylish, doesn’t disappear into the decor

Would Recommend

[This review was collected as part of a promotion.] I love how it looks in my kitchen, and while it’s a counter-depth size it holds so much! Also love the variety of configurable inside storage areas and having the filtered water dispenser inside.

September 23, 2025

From kitchenaid.com

No quality tim

Would Not Recommend

[This review was collected as part of a promotion.] This is the 2nd refrigerator that was delivered and it leaks water on the inside at the water dispenser. The 1st 1 had a super load water pump. Never will buy a Kitchen Aid again.

September 23, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareSeptember 23, 2025

Beautiful

Would Recommend

[This review was collected as part of a promotion.] We bought this 2 weeks ago. Works great and love how it looks.

September 21, 2025

From kitchenaid.com

Great basic refrigerator

[This review was collected as part of a promotion.] Great basic refrigerator. Freezer space is small. Shelves are great! The bins at bottom are spacious, but the wide one is wonky - does not slide out straight - no guides for straight, smooth sliding. Controls are really nice.

September 20, 2025

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.] We got it a couple months ago and we love everything about it it is so awesome

September 20, 2025

From kitchenaid.com

It does it's job

Would Not Recommend

[This review was collected as part of a promotion.] I bought this in August, and wish I took more time to choose a comparative fridge. It looks bigger that what it is. Not enough space inside.

September 19, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More

Consumer CareSeptember 22, 2025

Solid Buy !

[This review was collected as part of a promotion.] It is noisier than my 23 year old Kitchenaid refrigerator, but seems to keep good temps. I like the french door will and bottom freezer.

September 18, 2025

From kitchenaid.com

Good, but not great

Would Not Recommend

[This review was collected as part of a promotion.] We have had our refrigerator a few months now and while we are mostly liking it we are not big fans of the drawers. They are loose in the track which leads to frequent misalignment.

September 17, 2025

From kitchenaid.com