Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel ) ENERGY STAR Certified

3.9
472
Review
 3.9 out of 5
472 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception. Many customers praise its appearance, features, and functionality, describing it as high-end and roomy with a water dispenser and adjustable shelving. However, some report issues like excessive noise, poor door seals, and lower-than-expected cooling performance. There are also concerns about build quality and the high cost of the water filter.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

Similar Features

Would Recommend

[This review was collected as part of a promotion.] I bought this Kitchenaid refrigerator to replace another counter-depth Kitchenaid refrigerator we purchased for our home over 19 years ago. We like the new placement of the Deli drawer but it is smaller then our first refrigerator. The ice maker works great and the drawer storage in the refrigerator and freezer section are good sized.

October 20, 2025

From kitchenaid.com

Love the ice machine and water dispenser

[This review was collected as part of a promotion.] I like the refrigerator very much, but it is a lot noisier than the Samsung refrigerator we had.

October 20, 2025

From kitchenaid.com

Okay somfar

[This review was collected as part of a promotion.] Bought this to replace a Kenmore Elite - so it’s a little smaller but so far so good. Ice maker makes a little more noise than the Kenmore - but a lot more ice. Noticed the drip on the inside water dispenser but I usually put down a folded napkin to catch any drips. Surprised that it didn’t have an air filter but that’s on me for not checking online.

October 19, 2025

From kitchenaid.com

Happy wife!!

Would Recommend

[This review was collected as part of a promotion.] O bought this about 2 1/2 months ago for my wife. I'm so glad I did! She is so happy!

October 18, 2025

From kitchenaid.com

Poor Freezer Door closure & inferior alarm

[This review was collected as part of a promotion.] Light in freezer constantly sticks due to icing and does not turn on. Also, freezer door does not easily close. You must apply extra force or push hard for closure. When freezer is not fully shut use to difficult door closing, the alarm is so quiet, you can not hear it. I very disappointed. Also,

October 15, 2025

From kitchenaid.com

Finley77

[This review was collected as part of a promotion.] I love my new stainless steel french door refrigerator. Just wish the filtered water outlet inside did not require two hands to operate…

October 13, 2025

From kitchenaid.com

Small but mighty

Would Recommend

[This review was collected as part of a promotion.] Small, but mighty. This fridge is a no frills product that has been reliable and consistent. The freezer freezes and consistently makes ice and the fridge stays cold. I know that sounds crazy but I just ended a two year nightmare with a Frigidaire that never worked right. I can't tell you how happy I am to have a refrigerator that works as intended. I opted for a model that I can fit in my house without taking the doors off the fridge and h...

October 12, 2025

From kitchenaid.com

Refrigerator Is DEFECTIVE

Would Not Recommend

[This review was collected as part of a promotion.] Neither the refrigerator nor the freezer will get the the factory temperature specifications of freezer+zero degrees, refrigerator= 38 degrees.

October 10, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareOctober 14, 2025

Nice looking fridge

Would Recommend

[This review was collected as part of a promotion.] We bought this fridge when we remolded our kitchen a little over a month ago. It is smaller than we are used to but we wanted a counter depth. It is working great and looks very nice!! We love the deep door shelves, they can hold 2 gallons in each.

October 9, 2025

From kitchenaid.com

Beautiful with a lot of space

[This review was collected as part of a promotion.] We bought this to replace an aging refrigerator. So much room! I love how the water dispenser is discreet and the drawer freezer seems to fit more than the side-by-side model we had previously. The finish is beautiful. Easy to clean and never any fingerprints.

October 9, 2025

From kitchenaid.com

Beautiful Refrigerator

[This review was collected as part of a promotion.] I have had my new refrigerator for about 45 days now. It is the second KA counter depth U have owned My appliances came very well wrapped..I wanted white, tired of stainless, the white did not disappoint , it is beautiful.. wonderful appliance!

October 8, 2025

From kitchenaid.com

NOT WHAT I EXPECTED

Would Not Recommend

[This review was collected as part of a promotion.] I bought it several months ago and I'm very disappointed in Kitchen aid. The ice maker has been replaced twice in the first month and still doesn't turn off. I have not been able to get in touch with customer service. The drawers are made of what seems like a very cheap plastic. I expected them to be more substantial when sliding in and out.

October 8, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More

Consumer CareOctober 8, 2025

The best refrigerator I ever had

Would Recommend

[This review was collected as part of a promotion.] The stainless steel is easy to clean. The ice cubes don’t stick together and I’m very happy with my purchase

October 8, 2025

From kitchenaid.com

Garage Fridge at best

Would Not Recommend

[This review was collected as part of a promotion.] Not the quality of my last Kitchen Aid refrigerator. Open the door and the whole refrigerator slides forward -needs brakes or adjustable legs to hold it in place. Freezer drawer is flimsy/cheap and when ice drops it sounds like thunder & can be heard rooms away, (like there is no insulation).

October 7, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More

Consumer CareOctober 7, 2025

[This review was collected as part of a promotion.] The drawers in the refrigerator are so cheap and don’t slide straight. Very disappointing.

October 7, 2025

From kitchenaid.com

Inefficient interior design

Would Not Recommend

[This review was collected as part of a promotion.] The control panel and box, combined with the water filter canister along the ceiling have a very real negative effect on the storage space available for the top shelves. Redesign needed to make the box skinnier and putting the water filter along the back or other far edge. Also, the plastic crisper drawers are loose on their guides. Our previous model very similar to this, also Kitchenaid, did not have this obvious sign of cheapness.

October 6, 2025

From kitchenaid.com

would like two drawers instead of long drawer.

Would Recommend

[This review was collected as part of a promotion.] I bought this two weeks ago and enjoy it. I don’t use the ice maker.

October 4, 2025

From kitchenaid.com

PERFECT FRIDGE

Would Recommend

[This review was collected as part of a promotion.] Loving our new fridge! Now we don't have to worry about fridge going on the fritz! It's a gr8 size also! I will do my best to keep this fridge clean!!! It holds quite a bit too!! and delivered just in time for us to go on vaca 2 days later!!!! We are very happy with this KitchenAid fridge

October 4, 2025

From kitchenaid.com

Happy camper

[This review was collected as part of a promotion.] Removed a very large building Bosch refrigerator and replaced with a Kitchenaid. Makes great ice and has more than enough room for storage plus an easy to replace filter for water. Nice lighting inside.

October 3, 2025

From kitchenaid.com

Happy@

Would Recommend

[This review was collected as part of a promotion.] Love this refrigerator! It's a bit smaller inside than my old one, but this fits better in my kitchen. The temperature controls are excellent and easy to change if needed. The doors have great storage and again my old one skimped on this area. It's quiet and I love the internal ice maker. So pleased!

October 3, 2025

From kitchenaid.com