
Ratings & Reviews for Cafe Counter-Depth Hot Water Dispenser 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator offers a stylish design with a spacious interior, adjustable shelving, and convenient features like a hot water dispenser. However, some customers have reported issues with the ice maker capacity, water dispenser, and freezer drawer. Quality control problems have also been noted, with cooling and noise concerns. While the appliance provides a balance of style and functionality, reliability appears inconsistent, and the high price point may not justify the drawbacks for all consumers.
Customer review summary generated by AI, including incentivized reviews.Not what we expected
Would Not RecommendConsidering this is suppose to be a premium appliance with a premium price…the actual product is no where close to premium. It’s basically a GE Profile for twice the price. Although everything is make out of plastic. The Smart features are a joke…although they have an app, you have to plug in a USB to add photos…which is basically the only feature it has. The matte black color is not black…its more of a charcoal grey. Very disappoint that I can’t return it.
Looks
Beautiful to look at inside and out. Good job ge
From cafeappliances.com
We are thrilled that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you’re en...
Nice fridge but way too loud
Beautiful fridge and great features but really loud and NEVER stops humming. My couch and bedroom are right by the fridge and I have to unplug it to get it to stop humming. I will be returning this
From cafeappliances.com
We'd like to assist you with your refrigerator. The humming noise that you are hearing from the unit is most likely coming from the icemaker or icemak...
GE Cafe refrigerator
Would RecommendLove the GE Cafe refrigerator. Rose gold handles, not so much. We cannot get the stainless handles as GE is out of stock.
From Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified Verified Purchaser
We're glad to hear that you love the new fridge! Thanks for taking the time to share your feedback! -Don@Café
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Poor basket design for freezer
Bought this model to replace our 10yr old GE Profile (same exact specs) that is now rebranded as a Cafe model, with exact same counter-depth H/W/D dimensions. The interior drawers of the refrigerator are much smaller and narrower than our old same size one. The basket inside the lower freezer has perforated/louvered/vent sides for what purposes?? When we open the freezer out, ALL the freezing cold air escapes through both sides of the basket, thereby wasting all that freezing cold air that now...
From cafeappliances.com
We value this feedback. Your comments regarding your new refrigerator are extremely important to us and will be considered by our product design team ...
Too loud for how expensive this refrigerator is
Would Not RecommendThe unit is extremely loud. Makes constant buzzing noise that can be heard throughout the house.
From cafeappliances.com
We'd like to assist you with your refrigerator making a buzzing sound. It is normal for the unit to make sounds while in operation. Buzzing noises can...
Looks and Functionality
Lovely finish on front and sides, the size (counter depth) is perfect and interior lighting is great and looks modern and bright. After mixed reviews on so many refrigerator brands, I decided to go with looks and functionality. So far so good.
From cafeappliances.com
Terribly loud!!!
Would Not RecommendVery unhappy with this refrigerator. By far the most expensive and worst refrigeration I have ever bought. The unit is beautiful but it is the noisiest refrigerator I have ever owned. It makes a constant buzzing sound that echos off the walls and has guests asking “what is that noise” highly disappointment!
From cafeappliances.com
We'd like to assist you with your refrigerator. It is normal for the unit to make sounds while in operation. Please refer to the article below for mor...
Great Features
Would RecommendThe new Refrigerator/Freezer was just delivered, so I haven't had a chance to check everything out yet. However, its has great features and plenty of room for everything. I really like the feature of the water dispenser. My wife loves her tea and hot water at the push of a button. Who would of thought that would be available. My wife and I are very happy with this appliance!!!
From cafeappliances.com
Best mom helper
Would RecommendAfter two years of grieving my husband, I decided that it was time to move forward. I woke up one day, look at pictures of new kitchens, pick the image of the kitchen I always wanted, and I began a new project in my life. When I saw the CAFE appliances, I knew I was ready to jump start my project. I love every single item I picked from the collection and I am in the kitchen everyday. This is something my husband loved to do. He loved to be in the kitchen and I honoring our time together by cooki...
From cafeappliances.com
Refrigerator shuts off and loud compressor motor
Would Not RecommendThe quality is definitely sub-par. Right after we installed the refrigerator in our new property, the temperature setting on the door began to automatically change on it's own. The repair tech replaced the computer board. The compressor continuously ran, and it was very loud and cycles continuously. When it is running it sounds like an engine is starting up and cycles very loudly. The repair tech has made several visits and has not been able to diagnose the cause or correct it. He simply stated ...
We truly apologize for the experience you're having with the fridge. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any serv...

Ehh - it’s okay.
Would Not RecommendLove the look. Hot water dispenser is useless - takes too long to heat up. Also, I’ve maker is small as we frequently run out of ice after very little use.
From cafeappliances.com
We're sorry to hear you're not entirely satisfied with the operation of the icemaker and hot water dispenser. While we strive to meet the needs of our...
Great features
Would RecommendI love the looks of this refrigerator. I really like the inside depth size.
From cafeappliances.com
Café™ ENERGY STAR® 22.1 Cu. Ft. Smart Counter-Dept
Great Feature for this appliance. Complete package.
From cafeappliances.com
We're so happy to see that you are enjoying this refrigerator. You've made a great choice by going with this model. We know you are going to love it f...
It broke several times
Would Not RecommendIt has been repaired 5 times. And now if not working again. I wouldn't buy this again
From cafeappliances.com
Allow us to lend a hand with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please re...
Faulty Door Alarm / Water dispenser stops
Would Not RecommendHad this fridge for three years and the for the last month or so , the alarm goes off randomly throughout the day and even at night ( yo shut the door ). The water dispenser stops working until you open the fridge for a few times and slam the left side shut so it can work again . It is extremely inconvenient and don’t even know if the warranty can apply or any parts can be replaced at the time being .
From cafeappliances.com
We want to help out with the beeping and with the dispenser not operating properly. We recommend trying out an electronic reset, this can be done by r...
Please help
Would Not RecommendDefective. Never used water dispenser and after a week the ice maker doesn’t work too.
From cafeappliances.com
We're here to assist you with your refrigerator water and ice dispenser. We do see that a service appointment has been scheduled and we're confident t...
Pretty but not impressed
There isn't as much useful space as I had hoped. The special pull down shelves are fairly useless and the mechanisms take up space.
From cafeappliances.com
We're going to pass your feedback about the shelves and interior design over to our product team to review. This will allow us to look for improvement...
Great Features
Amazing product. Easy to use, looks great. No issues so far.
From cafeappliances.com
We can understand how upsetting it can be when a new appliance doesn't meet your expectations. It has many great features, and we hope the more y...