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Counter-Depth Hot Water Dispenser 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth Hot Water Dispenser 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.1
1855
Review
 4.1 out of 5
1855 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers a stylish design with a spacious interior, adjustable shelving, and convenient features like a hot water dispenser. However, some customers have reported issues with the ice maker capacity, water dispenser, and freezer drawer. Quality control problems have also been noted, with cooling and noise concerns. While the appliance provides a balance of style and functionality, reliability appears inconsistent, and the high price point may not justify the drawbacks for all consumers.

Customer review summary generated by AI, including incentivized reviews.
1855 Customer Reviews

Not what we expected

Would Not Recommend

Considering this is suppose to be a premium appliance with a premium price…the actual product is no where close to premium. It’s basically a GE Profile for twice the price. Although everything is make out of plastic. The Smart features are a joke…although they have an app, you have to plug in a USB to add photos…which is basically the only feature it has. The matte black color is not black…its more of a charcoal grey. Very disappoint that I can’t return it.

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Response from Cafe Appliances

We can understand how upsetting it can be when a new appliance doesn't meet your expectations. It has many great features, and we hope the more y...

Cafe AppliancesApril 14, 2025

cafe_appliances

Looks

Beautiful to look at inside and out. Good job ge

April 4, 2025

From cafeappliances.com

Response from GE_Appliances

We are thrilled that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you’re en...

GE_AppliancesApril 15, 2025

Nice fridge but way too loud

Beautiful fridge and great features but really loud and NEVER stops humming. My couch and bedroom are right by the fridge and I have to unplug it to get it to stop humming. I will be returning this

March 30, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator. The humming noise that you are hearing from the unit is most likely coming from the icemaker or icemak...

Café_AppliancesApril 2, 2025

GE Cafe refrigerator

Would Recommend

Love the GE Cafe refrigerator. Rose gold handles, not so much. We cannot get the stainless handles as GE is out of stock.

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Response from Cafe Appliances

We're glad to hear that you love the new fridge! Thanks for taking the time to share your feedback! -Don@Café Read More

Cafe AppliancesApril 2, 2025

cafe_appliances

Poor basket design for freezer

Bought this model to replace our 10yr old GE Profile (same exact specs) that is now rebranded as a Cafe model, with exact same counter-depth H/W/D dimensions. The interior drawers of the refrigerator are much smaller and narrower than our old same size one. The basket inside the lower freezer has perforated/louvered/vent sides for what purposes?? When we open the freezer out, ALL the freezing cold air escapes through both sides of the basket, thereby wasting all that freezing cold air that now...

March 26, 2025

From cafeappliances.com

Response from Café_Appliances

We value this feedback. Your comments regarding your new refrigerator are extremely important to us and will be considered by our product design team ...

Café_AppliancesMarch 31, 2025

Too loud for how expensive this refrigerator is

Would Not Recommend

The unit is extremely loud. Makes constant buzzing noise that can be heard throughout the house.

March 23, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator making a buzzing sound. It is normal for the unit to make sounds while in operation. Buzzing noises can...

Café_AppliancesMarch 25, 2025

Looks and Functionality

Lovely finish on front and sides, the size (counter depth) is perfect and interior lighting is great and looks modern and bright. After mixed reviews on so many refrigerator brands, I decided to go with looks and functionality. So far so good.

February 15, 2025

From cafeappliances.com

Terribly loud!!!

Would Not Recommend

Very unhappy with this refrigerator. By far the most expensive and worst refrigeration I have ever bought. The unit is beautiful but it is the noisiest refrigerator I have ever owned. It makes a constant buzzing sound that echos off the walls and has guests asking “what is that noise” highly disappointment!

February 15, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator. It is normal for the unit to make sounds while in operation. Please refer to the article below for mor...

Café_AppliancesFebruary 18, 2025

Great Features

Would Recommend

The new Refrigerator/Freezer was just delivered, so I haven't had a chance to check everything out yet. However, its has great features and plenty of room for everything. I really like the feature of the water dispenser. My wife loves her tea and hot water at the push of a button. Who would of thought that would be available. My wife and I are very happy with this appliance!!!

February 14, 2025

From cafeappliances.com

Best mom helper

Would Recommend

After two years of grieving my husband, I decided that it was time to move forward. I woke up one day, look at pictures of new kitchens, pick the image of the kitchen I always wanted, and I began a new project in my life. When I saw the CAFE appliances, I knew I was ready to jump start my project. I love every single item I picked from the collection and I am in the kitchen everyday. This is something my husband loved to do. He loved to be in the kitchen and I honoring our time together by cooki...

February 13, 2025

From cafeappliances.com

Refrigerator shuts off and loud compressor motor

Would Not Recommend

The quality is definitely sub-par. Right after we installed the refrigerator in our new property, the temperature setting on the door began to automatically change on it's own. The repair tech replaced the computer board. The compressor continuously ran, and it was very loud and cycles continuously. When it is running it sounds like an engine is starting up and cycles very loudly. The repair tech has made several visits and has not been able to diagnose the cause or correct it. He simply stated ...

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Response from Cafe Appliances

We truly apologize for the experience you're having with the fridge. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any serv...

Cafe AppliancesFebruary 13, 2025

cafe_appliances

Ehh - it’s okay.

Would Not Recommend

Love the look. Hot water dispenser is useless - takes too long to heat up. Also, I’ve maker is small as we frequently run out of ice after very little use.

February 3, 2025

From cafeappliances.com

Response from Cafe

We're sorry to hear you're not entirely satisfied with the operation of the icemaker and hot water dispenser. While we strive to meet the needs of our...

CafeFebruary 4, 2025

Great features

Would Recommend

I love the looks of this refrigerator. I really like the inside depth size.

February 2, 2025

From cafeappliances.com

Café™ ENERGY STAR® 22.1 Cu. Ft. Smart Counter-Dept

Great Feature for this appliance. Complete package.

January 31, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're so happy to see that you are enjoying this refrigerator. You've made a great choice by going with this model. We know you are going to love it f...

Cafe_AppliancesFebruary 3, 2025

It broke several times

Would Not Recommend

It has been repaired 5 times. And now if not working again. I wouldn't buy this again

January 26, 2025

From cafeappliances.com

Response from Café_Appliances

Allow us to lend a hand with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please re...

Café_AppliancesJanuary 31, 2025

Faulty Door Alarm / Water dispenser stops

Would Not Recommend

Had this fridge for three years and the for the last month or so , the alarm goes off randomly throughout the day and even at night ( yo shut the door ). The water dispenser stops working until you open the fridge for a few times and slam the left side shut so it can work again . It is extremely inconvenient and don’t even know if the warranty can apply or any parts can be replaced at the time being .

January 9, 2025

From cafeappliances.com

Response from Cafe_Appliances

We want to help out with the beeping and with the dispenser not operating properly. We recommend trying out an electronic reset, this can be done by r...

Cafe_AppliancesJanuary 21, 2025

Please help

Would Not Recommend

Defective. Never used water dispenser and after a week the ice maker doesn’t work too.

January 7, 2025

From cafeappliances.com

Response from Café_Appliances

We're here to assist you with your refrigerator water and ice dispenser. We do see that a service appointment has been scheduled and we're confident t...

Café_AppliancesJanuary 21, 2025

Pretty but not impressed

There isn't as much useful space as I had hoped. The special pull down shelves are fairly useless and the mechanisms take up space.

January 5, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're going to pass your feedback about the shelves and interior design over to our product team to review. This will allow us to look for improvement...

Cafe_AppliancesJanuary 17, 2025

Great Features

Amazing product. Easy to use, looks great. No issues so far.

January 5, 2025

From cafeappliances.com