
Ratings & Reviews for Cafe Counter-Depth Hot Water Dispenser 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator offers a stylish design with a spacious interior, adjustable shelving, and convenient features like a hot water dispenser. However, some customers have reported issues with the ice maker capacity, water dispenser, and freezer drawer. Quality control problems have also been noted, with cooling and noise concerns. While the appliance provides a balance of style and functionality, reliability appears inconsistent, and the high price point may not justify the drawbacks for all consumers.
Customer review summary generated by AI, including incentivized reviews.Very Nice
Would RecommendWe love the look and storage capacity for smaller refrigerator. The only minor issue is that the ice maker is relatively slow to replenish ice and the ice container is not very large so running out quickly is a real possibility.
From Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Great features!
Would Recommendlove the product easy to use and cleanliness love the hot water feature still working on details of operation but looks easy enough
From cafeappliances.com
Buy warranty, doesn't last 5 years
This is my second fridge. Unfortunately our last one died in less than 5 years. Luckily we had a warranty from the place we bought it. It's way too expensive to die after less than 5 years. We bought the warranty on the replacement too, because I don't trust it won't die either.
From cafeappliances.com
We do see you were able to work with a member of our team regarding this issue and this has since been resolved. We're glad to hear that your warranty...
Most Expensive/Worst Refrigerator Ever....
Would Not RecommendThere's a part of me that's so sad seeing so many people love this fridge. I loved it too, until it started failing. We bought it in 2018, and almost immediately started having trouble with it. The water hose was leaking (which was an especially hard blow because it was replacing a fridge that leaked). We've paid over the years to update the warranty and have had 4 service calls in those years, only some of which were covered by the warranty. I've probably spent 800-1000$ servicing this refr...
We want to help you with your unit. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online ...

Beautiful Refrigator/Freezer
I love my french door GE Cafe refrigator/freezer. It is a beautiful piece of my kitchen.
From cafeappliances.com
This refrigerator lets you create a built-in look with counter-depth design since it fits flush with surrounding cabinetry. We're glad to hear this mo...
Best water on door because it's high enough
the first one I received was a nightmare and they reordered it for me. I received it 2 weeks later and I do like it however don't like that they did set it up for me. my husband out of town so I waited 2 days for him to come home. don't like I can't get the blue wrapping of around the water dispenser. still working on it but don' t want to scratch it.
From cafeappliances.com
Nice unit
Would RecommendOur old refrigerator was failing quickly. This was the largest unit that fit the space. It is easy to use and spacious.
From cafeappliances.com
Thoughtful design
Really like the small drop down shelf for temporarilary storing small items great idea. The no drip water dispenser is wonderful.
From cafeappliances.com
Problem with ice machine area of our Cafe
Would RecommendVery difficult to open the ice compartment and ice continues to clump ice in big balls
From cafeappliances.com
GE’s TOP brand????
Would Not RecommendThis is absolutely positively the worst client I have ever owned. It cost a lot of money so we expected it to be top quality we were wrong. Thankfully, we had the warranty on it which covered the first 10 repairs. It is now out of warranty and we are facing a bill for another repair. I am confident at the repair rate if we do not have the warranty we probably would’ve close to exceeded the original cost of the refrigerator and repair repairs.
From cafeappliances.com
We'd like to help with your refrigerator. We will be reaching out to you via email. Please respond at your earliest convenience.
Love the Space
Would RecommendI had a same size refrigerator and replaced with the Cafe. This seems bigger because of the configuration, especially the freezer.
From cafeappliances.com
Water dispenser
Would Not RecommendThe water dispenser just dribbles out. It is basically useless.
From cafeappliances.com
We'd like to help with the issue you're having with the water flow. We recommend ensuring the filter isn't clogged. Replacing a clogged filter can oft...
Beautiful!
Would RecommendWe love our new cafe refrigerator. Not only is it beautiful, but the ice maker on the door leaves plenty of room for all our provisions. The hot water feature is a bonus.
From cafeappliances.com
Terrible quality, doors hard to close
Would Not RecommendTerrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.
If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Features average when considering the price tag
Love the placement of the water filter. Not impressed with the hot water dispenser - everyone has a microwave - why wait for the water to heat within a refrigerator? What would be helpful is an option to turn up the water dispenser temperature to room temperature - sometimes I do not water cold water. Ice dispenser operation and size just right IMO. Shelf placement options are limited - Whirlpool has better. Didn't try connectivity yet - don't see the point of complicating my life even further ...
From cafeappliances.com
We appreciate your feedback on these aspects of the refrigerator's design. We will be sure to share your thoughts with the product teams for further r...
Wi-Fi
Very nice wi-fi connection to my smart phone. Quick cool down from installation date.
From cafeappliances.com
Miss the Keurig
Would RecommendGreat product, miss the Keureg feature from previous version
From cafeappliances.com
It’s ok.
It’s ok. The doors don’t close very easily. They get stuck open as I am closing them and so I have to go back and literally push them closed. Very inconvenient. The Cafe we had before this one also had the drawer in the fridge light up different colors for meat or veggies. That was cool. I miss that. The freezer drawer is also difficult to store things in with the slant of the it in the front.
From cafeappliances.com
We value your feedback regarding the door closure and freezer storage and will share with our team.
Blue plastic nightmare.
Would Not RecommendOverall, The refrigerator and freezer perform well. I don’t use the connectivity feature, but it’s nice to have. When we received our new refrigerator, we had to carefully remove the blue plastic covering all metallic surfaces. It was impossible to remove all of the blue plastic as it was stuck in all of the metal joint surfaces. It took me 8 hours to meticulously pull out the blue plastic from these joints. I had to actually use toothpicks and dental floss picks and thin needles with a hammer t...
From cafeappliances.com
We are glad to hear your refrigerator and freezer are performing well and you are happy with the all the great features it offers. We appreciate your ...
We’re happy to know you’re enjoying the ease of use and features of your new refrigerator! It’s completely normal to have questions about your new uni...