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Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

4.2
739
Review
 4.2 out of 5
739 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot vacuum offers strong suction and efficient cleaning on hard floors, with advanced features like mapping and obstacle avoidance. However, it may struggle on carpets, particularly darker-colored ones, and some users have reported issues with noise, connectivity, and durability. Overall, it is a capable vacuum, but may not be the best choice for homes with primarily carpeted areas.

Customer review summary generated by AI, including incentivized reviews.
739 Customer Reviews

All robot vacuums are garbage.

I have had this thing for probably a year and I can tell you, it's annoying as possible. Which feature works to specification? I have not been pleased with any robotic vacuum. There's too much more greed for anything to be nice these days. Profits matter more than anything. Cut quality, cut labor, cut anything just to make a quick buck.

October 13, 2023

From Samsung US

Response from SEA Care

Hi there, We want you to be at ease in using the vacuum. Let us help you maximize the potential of the vacuum. Please see the "Using the Jet Bot" se...

SEA CareOctober 13, 2023

Terrible vacuum.

Terrible suction. Constantly having to remap the house because it will forget or “can’t find current location”.

October 7, 2023

From Samsung US

Response from SEA Care

We understand the disappointment if your vacuum is not performing properly, Trevor. Let us help you rectify this. Here are some common questions and ...

SEA CareOctober 10, 2023

The best product I’ve ever owned

Would Recommend

[This review was collected as part of a promotion.] Always happy with Samsung products. This one made my life easy. I have cream tiles in ground floor and it is always hard to keep it clean. But Jet bot did the job.

September 26, 2023

From Samsung US

Bad bad

Would Not Recommend

I wasted my money on this vacuum cleaner. It is hard to set up and it doesn't do the job. Constantly goes off and drives whole family crazy. Goes backwards and stuck in some corners for no reason. I don't recommend this thing to anyone.

September 9, 2023

From Samsung US

Response from SEA Care

We understand how this experience affected your confidence in the product. Let's enhance its performance, Panta. Kindly turn to page 44 of the manual...

SEA CareSeptember 12, 2023

Highly Recommend You Keep Looking

Would Not Recommend

This is the WORST robot vacuum I’ve ever owned and the most expensive. No control. Poor space recognition. Poor battery. Poor tech support. Very disappointing.

September 2, 2023

From Samsung US

Response from SEA Care

Hi there, We understand that the vacuum's condition is not up to your standards. Allow us to assist you. You can monitor and control your vacuum fro...

SEA CareSeptember 6, 2023

Disappointing in every way

Complete piece of crap. I hate this thing. I wish I would have never purchased. 1) It ignores "no-go" zones entirely. We routinely catch it stuck in places it shouldn't be in the first place. 2) It gets stuck regularly and dies. We often find it dead, mid-routine because it lost track of where it was. 3) Gets lost ALL the time. We're talking every few days. It somehow loses track of where it is mid-cleaning and has to be manually carried back to the charging station to reset. It doesn't even kn...

August 9, 2023

From Samsung US

Response from Samsung Care

Greetings, We can imagine the convenience of having a working vacuum to clean our house. We are here to help. I have shared the model's user manual ...

Samsung CareAugust 18, 2023

Family Vacuum

Would Recommend

[This review was collected as part of a promotion.] So far we absolutely love this vacuum, it’s amazing how well it can navigate and adjust to its surroundings. It’s saved our family so much time, and it’s extremely rewarding to wake up to a clean floor every morning! Definitely would by again.

August 4, 2023

From Samsung US

Great vacuum

Would Recommend

[This review was collected as part of a promotion.] Great vacuum really easy to use and plenty of features

August 4, 2023

From Samsung US

Time saver

Would Recommend

[This review was collected as part of a promotion.] Greatest time saver. Set it to clean everyday. My floors never felt so much cleaner.

July 30, 2023

From Samsung US

Not so smart

Would Not Recommend

I pur jsed this in May and it's now the end of July. I didn't use.it until mod June because we saved it for the new home we closed on. At first, I loved the JetBot+, but now, I feel like the thing is just an idiot. The AI seems to get stupid real quick. Before it was very good about detecting walls, edges and furniture... now the unit gets stuck practically daily, it does things like spin around in a circle for 20 minutes, pushes over box fans..... I've wiped off the sensor, deleted the map and ...

July 29, 2023

From Samsung US

Response from Customer care

Hi there, Congratulation on your new home! We want to ensure that your maximizing the vacuum's full ability. I have included a link below to a list ...

Customer careAugust 3, 2023

Worth the price

Would Recommend

[This review was collected as part of a promotion.] Happy with the performance. Does the job as expected. Recommended.

July 29, 2023

From Samsung US

Jet Bot vacuum

Would Recommend

[This review was collected as part of a promotion.] So far I have used four times. One charge should last at least an hour. Toward end of cleaning vacuum goes to charging station for charge. Then starts when charged. One negative feature is it could start in middle of night.

July 11, 2023

From Samsung US

Great product

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and I am very happy with this excellent product.

July 11, 2023

From Samsung US

It’s help me and it’s good

[This review was collected as part of a promotion.] I bought this jet bot robot and I’m so happy to have it

July 11, 2023

From Samsung US

Response from Samsung Care

Hello, We appreciate you taking the time to leave us a review on your Samsung vacuum. You made an excellent choice for your home, and we are pleased...

Samsung CareJuly 14, 2023

Not the same Samsung quality

Would Not Recommend

[This review was collected as part of a promotion.] It kind of works sometimes. Sometimes stops cleaning and goes back to charger without finishing and with over 50% battery. Occasionally gets lost on the way back to charger and has to be carried.

July 11, 2023

From Samsung US

Response from Samsung Care

Hello, Let us help with solutions for your Samsung vacuum. Here is a link with information on what to do when the Jetbot Mop has a short cleaning ti...

Samsung CareJuly 14, 2023

Beautiful

[This review was collected as part of a promotion.] Good quality, modern beautiful product . Works exceptionally well!

July 10, 2023

From Samsung US

Love it

Would Recommend

[This review was collected as part of a promotion.] Great robot vacuum. No complaints for far. We do have a shedding dog so the dirt container needs emptied each day.

July 7, 2023

From Samsung US

Works not recommend

Not impressed. The app gives the option for the vacuum to go back and empty mid-cycle and keep vacuuming but I have never been able to get mine to do it and it is jam-packed full after it completes the whole floor. Sometimes it doesn’t even empty the bin once it gets back to the station. It also doesn’t get around the edges of our cupboards or rugs well at all… our 7-year-old Mi robot does a better job 😩

July 2, 2023

From Samsung US

Response from Samsung Care

Hi Danicarby, We would love to discuss your Jet Bot+ Robot Vacuum with Clean Station to determine how we can best assist you. Please feel free to ...

Samsung CareJuly 6, 2023

Ineffective

Ineffective, Overpriced. This vacuum is really expensive and can't handle simple pet hair on hardwood floors. it just pushes it around in piles and leaves it all over my home. The filter sensor gets tripped and requires cleaning on a weekly basis. This vacuum is way more hassle than the convenience it's suppose to deliver. I previously had a 10 year old Roomba, and that ancient Roomba worked 100X better than this brand new Power Bot

June 24, 2023

From Samsung US

Response from Samsung Customer Care

Hello there. We are here to help you maximize your vacuum. We recommend that if the cleaning area is a wooden floor, installing the Clean Station al...

Samsung Customer CareJune 29, 2023

I really like my JET BOT!

[This review was collected as part of a promotion.] I really like the precision of the cleaning, getting to every nook and cranny, Also I like the ability of the JET to overcome any obstacle, even 1 inch high step. Highly recommended!

June 22, 2023

From Samsung US