Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The robot vacuum offers strong suction and efficient cleaning on hard floors, with advanced features like mapping and obstacle avoidance. However, it may struggle on carpets, particularly darker-colored ones, and some users have reported issues with noise, connectivity, and durability. Overall, it is a capable vacuum, but may not be the best choice for homes with primarily carpeted areas.
Customer review summary generated by AI, including incentivized reviews.Samsung is ripping people off with this equipment.
I would like for you to spell and grammar check this paragraph. Sure—go ahead and paste the paragraph, and I’ll check the spelling and grammar for you. 1 day i decide to run the vacuum on my carpet and it just start going in circles and and Saying that the lidar sensor is not working. Bare in mind this vacuum has been gentle used. No pets, no kids no hair etc. the very first dust bag isn't even half way full just to show that I barely use the thing. I've reached out to samsung and paid to ...
From Samsung US
Horrible product
The robot only lasted about 1.5 years before the battery died. Replacement batteries are not available. I purchased 3 of these and all three eventually became e-waste. Do not purchase any Samsung products I sure won't.
From Samsung US
Hi GregCPS, Thank you for bringing this to our attention. Let us help. To check the availability and compatibility of the vacuum's battery, you can ...
Don't buy, not reliable
Would Not Recommend[This review was collected as part of a promotion.] I was really excited to integrate another Samsung device in my house since I already have the fridge, dishwasher, washer, dryer, TV, phones, etc. But this device has given us nothing but headache. Whether you use no go zones or not, it often gets confused and focuses one area so much that it kills the battery. One day we were not home it did this and drained the battery so much that it will no longer charge. We should have to babysit a smart va...
From Samsung US
JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot wi...
Great job
Would Recommend[This review was collected as part of a promotion.] I love my Samsung jet bot it’s very easy to use and I can have it go while I’m working right the app I would recommend this to everyone
From Samsung US
Monster Robot Cleaner
Would Recommend[This review was collected as part of a promotion.] This robot is easy to use. The robot running around my house very accurate and won’t hit any object. Self cleaning function is very satisfying.
From Samsung US
Great this is my second.
Would Recommend[This review was collected as part of a promotion.] I have bought a second one and probably would've not bought this one had the BATTERY NOT GONE OUT.
From Samsung US
Do not recommend.
Would Not Recommend[This review was collected as part of a promotion.] In all honesty the previous model I owned (Powerbot) Was 1000 times better. This one gets stuck everywhere it does not clean very well .
From Samsung US
Juma, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need. Please see the link to your...
Great machine!
[This review was collected as part of a promotion.] Great little machine. We named it Sammy. Still running 2 years later....
From Samsung US
Not pleased
Would Not Recommend[This review was collected as part of a promotion.] I bought this about a year ago and it was the worst large amount of money I have ever spent. The vacuum always gets lost, can never find it's way "home" and runs into almost all of my future leaving marks on the surface. If I would have known this product was not as "smart" as it's claimed to be I would have never purchased it. It worked fine for the first few months but later down the road it just became worse and worse. I have tried resettin...
From Samsung US
Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return t...
My home clean helper
[This review was collected as part of a promotion.] It's a good robot comparing to the other robots in the market it get the job well done
From Samsung US
Excellent machine
[This review was collected as part of a promotion.] I bought this 2 years ago and still working great. Beautiful machine. Does the job well.
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] I’ve had my jet bot+ for over a year. One of the best vacuums I’ve ever owned. I highly recommend
From Samsung US
Vacuum cleaner robot
Would Recommend[This review was collected as part of a promotion.] Very nice home cleaning helper!battery is ok to clean my house,very nice and powerful
From Samsung US
Have a future
[This review was collected as part of a promotion.] I bought this product 1 gear ago and I am so happy becaus its steel working😁
From Samsung US
Good self emptying base.
Would Recommend[This review was collected as part of a promotion.] I've had this product for over a year now, and it does a decent job on hardwood. I have 2 dogs that shed alot and sometimes it thinks the fur ball is an object to avoid.
From Samsung US
Hi there, We understand the importance of the sensors need to work properly. Please see page 43 of the manual for some troubleshooting steps to he...
Easy to clean.
Would Recommend[This review was collected as part of a promotion.] I'm very happy to use this. Safe moving and enough battery time to use.
From Samsung US
Errors out every 10 mins
Would Not Recommend[This review was collected as part of a promotion.] Errors out every 10 mins, "There's something caught in the power brush. Turn-off the robot vacuum and remove the object" Every time I turn it off and look at the power brush and it is clear of debris. Very disappointed in this vacuum.
From Samsung US
Hi Lorie, We understand that your experience with the jet bot has been less than ideal. We would love to speak with you and provide the best assistan...
We love “Jetson”
Would Recommend[This review was collected as part of a promotion.] I’ve only had our Jet Bot+ (we named him Jetson) for a week or so, but he has been amazing! Cleans well, easy to use. Love it!
From Samsung US
Extremely dissatisfied with this vacuum
Would Not RecommendThis robot vacuum has been a major disappointment. Instead of simplifying my cleaning routine, it's added frustration and wasted time. The core issue lies with the software, which is clearly buggy and unreliable. Mapping the floor has been a nightmare, with the device repeatedly failing in its attempts. Even when it does manage to create a map, the cleaning performance is abysmal. The vacuum frequently cuts its cleaning cycle short, declaring the job done prematurely and returning to its ch...
From Samsung US
Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the J...
Wheels started grinding after warranty period,
Bought it 2023 March, and after 18 months of usage, one of the wheel started making loud grinding noise and wheel wont move. Nothing struck in the wheel well, but makes really loud grinding noise. Contacted Samsung, Samsung said too bad out of warranty, you can create a repair ticket.
From Samsung US
Greetings, We appreciate you sharing your sentiments about the experience you had with your Samsung vacuum. Let us assist you. We want to speak with...
Hi Paul, relying on tech throughout your home comes with certain expectations, so it’s understandable to feel disappointed when something doesn’t hold...