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Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

4.2
739
Review
 4.2 out of 5
739 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot vacuum offers strong suction and efficient cleaning on hard floors, with advanced features like mapping and obstacle avoidance. However, it may struggle on carpets, particularly darker-colored ones, and some users have reported issues with noise, connectivity, and durability. Overall, it is a capable vacuum, but may not be the best choice for homes with primarily carpeted areas.

Customer review summary generated by AI, including incentivized reviews.
739 Customer Reviews

Great product

Would Recommend

[This review was collected as part of a promotion.] I just got this and I like it, cleans the floor good and goes from wood to carpet. Saves me time.

July 28, 2024

From Samsung US

Bumpy start but runs fine now

Would Recommend

[This review was collected as part of a promotion.] I had multiple instances at beginning of using the Vacuum where it would always give false notification that something was stuck in brush and it wouldn't move at all even though nothing was there to remove/clean. The battery dies after staying in same place for sometime and the vacuum needs to be put back to charging manually. Since my vacuum runs when I'm away from home, I couldn't do much and wait to return home and search for it to put back ...

July 23, 2024

From Samsung US

Expensive mistake

Would Not Recommend

Vacuum lost suction after one year leaving huge clumps of dog for all over the house .After 18 months front directioal wheel broken will only go in circles

July 23, 2024

From Samsung US

Response from SEA Care

Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot ...

SEA CareJuly 31, 2024

Expensive mistake

Vacuum is less than two years old. Started Losing suction after a year of use. Now, front directional wheel broken, and it just runs in circles.

July 23, 2024

From Samsung US

Response from SEA Care

Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot ...

SEA CareJuly 26, 2024

Excellent quality

Would Recommend

[This review was collected as part of a promotion.] I purchased my Jet Bot over 6 months ago and love it! This is my 2nd Samsung Robot and 4th Samsung product. Samsung makes excellent quality products which I totally enjoy as well as have informed my family and friends to purchase Samsung products. The Jet Bot is very easy to use and program. I programmed my Jet Bot to clean daily at 6am, it’s very quiet and powerful. I wake up to a clean house daily and love 💕 it!

July 23, 2024

From Samsung US

Great for houses with dogs

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and I am so happy , it helps with dog hair every day

July 23, 2024

From Samsung US

Mapping is great.

[This review was collected as part of a promotion.] I've owned the product for several months now, and like that it can determine its location anywhere in its mapped area. I like not having to contently buy filters since you can just clean them.

July 11, 2024

From Samsung US

Great vac!

[This review was collected as part of a promotion.] works great! Tried another brand but came back and bought the Samsung. but replacement spinner brush and filters, impossible to find. Unless I'm missing something,.

July 11, 2024

From Samsung US

Sensor problems

[This review was collected as part of a promotion.] Always issue with the sensor. If it works, cleans very well, but won't work consistently

July 11, 2024

From Samsung US

Response from Samsung Care

Hi Karthic Dasari, I understand how frustrating it can be when your vacuum doesn't consistently perform, especially when it does such a great job wh...

Samsung CareJuly 12, 2024

Splotchy cleaning

Would Recommend

[This review was collected as part of a promotion.] It does the job just not as well as you expect... one day it's the whole house. then, it's splotchy on the rest of the house. Not very impressive

July 11, 2024

From Samsung US

Response from Samsung Care

Hi Fumar, We know how disappointing it is to have a vacuum that doesn't work as expected. Let us extend our help. I have shared the model's user man...

Samsung CareJuly 12, 2024

Flowers

Would Recommend

[This review was collected as part of a promotion.] I got this a month ago and it has work flawlessly.

June 9, 2024

From Samsung US

Best Robo Vaccuum on the Market

[This review was collected as part of a promotion.] I bought the Jet Bot AI+ about a month ago and wanted to give it some time before providing a review. Thus far I am extremely pleased with the product. Key features that I really like is that it has a normal vacuum roll brush instead of the turnstile bristles that a rumba has. It also has different power settings for hard floor and carpet which I have both of. The obstacle avoidance has been great as well even though it identifies something...

June 9, 2024

From Samsung US

Good

[This review was collected as part of a promotion.] So far so good I am happy with the results and the device

June 6, 2024

From Samsung US

Great suction power

Would Recommend

[This review was collected as part of a promotion.] Bought this 2 weeks ago. It really does a great job. We had a no brand and it just didnt do a good job. My jet-bot has great suction. We no longer have to go behind and sweep what was left behind. It picks everything up.

May 27, 2024

From Samsung US

Good but AI not so good.

Would Recommend

[This review was collected as part of a promotion.] I have been using this Jet bot for about 3 months now it does a good job at cleaning the floor of small items. The Bot with every clean cycle it tells me my desk and bed are obstacles even after I set the areas around both as excluded zones. Very frustrating. The Bot voice system is nice with clear and loud alerts wish I could change the voice tho lol.

May 22, 2024

From Samsung US

Buy Roborock

Would Not Recommend

The software has gotten worse. I've been using it for a little over a year. It worked fine for the first few months, but I now have to do manual vacuum work and stopped using it. It comes to the dock almost immediately without cleaning the whole area. I picked up any obstacles every time before I started the vacuum. I've been using a Roborock for 4-5 years on the other story, and it works perfectly! I am a Samsung fan, but I gotta be honest. Please update the software so that my vacuum makes t...

May 8, 2024

From Samsung US

Response from Samsung Care

Hi there, We truly understand how you feel regarding your vacuum. We are here to assist you in any way possible. Please see page 45 of the user manu...

Samsung CareMay 10, 2024

High quality cleaning!

I have had the Jet Bot for three weeks now and I am very happy with the way it functions around my “complicated” house setting. I have seven in door cats and we needed a system where the cat hair could be controlled. The Jet Bot has really helped with this situation, I have set up a schedule on the app and it does it thing when we are not home. I love the camera as I can watch it’s progress from work. It never bumps into furniture and stops for objects that do not need to be vacuumed. I would hi...

May 6, 2024

From Samsung US

Must have vac

This is one mean clean machine . It avoids effectively obstacles and cleans like my mother

May 5, 2024

From Samsung US

Don't buy if you have pets!

We used this robot for a couple months with success. Unfortunately my dog was sick one day and peed which the robot sucked up and bricked itself. Samsung made me pay for shipping and packing materials only to inform me that it's now a paperweight with no recourse. If you do have pets, please ensure that you are home and monitoring the vacuum when it runs.

May 3, 2024

From Samsung US

Response from SEA Care

Hello there, We care about your vacuum's betterment. Let's help you out. Please refer to page 5 of the user manual under "General cautions (13th bul...

SEA CareMay 6, 2024

Better than advertised

Would Recommend

I have used other similar products as this but they don’t compare.

May 1, 2024

From Samsung US