Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

good but cliff sensor error drives me nuts.

I bought this and the s23+ together a couple of months ago. Overall the product is good but oh my God, the cliff sensor issue drives me nuts. If you have a black rug with a white design on it, this product is useless as it gives you a cliff sensor error. It thinks the robot is about to fall off a cliff and it stops working. It's pretty much useless at that point. However if I avoid that area, which is my kitchen table) it works fine. However the area I wanted this for wad the kitchen table area ...

Great product

[This review was collected as part of a promotion.] Great product. Well built. Cleans great. Does good job on all floors.

Control through mobile app, easy to use

[This review was collected as part of a promotion.] Good and easy to clean. Cleans all Go zones as we setup

Good for less than a year then kaput

Worked great for a while and after short of a year it has lost its mind. It now will not complete cleanings. Its does half of the map if I am lucky. I have had it remap the house with no luck changed filters, made sure everythi g is cleaned and still only some rooms are lucky to get a line or two done. And good luck on gettin any parts aside from bags and maybe a filter.

You don’t always get what you pay for.

I purchased this product April 24, 2022. I just had to send it in for its second repair. The first time I sent it in, there was an error saying the filter was clogged. That repair was covered under warranty. This time I sent the product in because there was a LiDAR issue. This repair cost 225.00 plus the cost of the shipping materials. I purchased this product because I figured you get what you pay for, but not in this case. I had my iRobot for 6 years and never had an issue. This expensive prod...

Does not vacuum very well.

This vacuum is awful, does a very poor job at vacuuming. Our old one did a much better job. I don’t know, maybe this one is defective. I put things out at night to see if it gets vacuumed up, bu all the vacuum does is spread all the dust all over the kitchen.

Two of them work like a charm

[This review was collected as part of a promotion.] I purchased 2 of them. One for upstairs and one for basement. No more lugging vaccum up and down and around the entire house.

Good But

[This review was collected as part of a promotion.] Seems to do a good job. It replaced a Roomba I7. The only problem is that I have a problem locating all of the filters. I do PM on all of my robot VACs once a week and like to have spares handy.

LIDAR Sensor needs reset - Robot won't work

This robot was working well until I started seeing errors "Lidar Sensor needs to be reset" - Upon calling customer care there was no solution offered and I was being told i will be charged for service even though i am under warranty , Avoid this as its waste of money

Out of the box great, watch out long term -

Works great but I can't find side brush or roller replacements for it.

Genuinely impressed

[This review was collected as part of a promotion.] After using another robot vacuum brand for years, this has been a huge improvement from what I've been used to. From the design to the actual operation, this is easily the best robot vacuum I've ever used.

Expensive and Doesn't Work

This AI robot is defective. The buttons on front don't work, it goes into home monitoring mode about every 20 minutes, their is no way to turn it off. It was sent for repairs and came back in the exact same condition and now the warranty has expired. Very disappointed with this product. My regular jetbots work just fine. Also the tread looking design on the sides are just fake, it has the same wheels as the regular jet bot, not sure what the purpose of a fake tread was?

Love it!

It works great and looks better than any of the other ones I've had (This is my 4th one). I love playing around with the camera. I love all Samsung Vacuums because they have a big suction area the most.

SICK VAC

Purchased this a week ago and really am impressed With the features it has. It also gets along with my pets 😆

Soft Bristle Brush Doesn't Cut it on Carpet

The older 9250 model released in 2017 was a powerhouse and cleaned so well on carpet thanks to the hard-bristle brush. The new Samsung Jet Bots come with a soft bristle brush which DOES NOT pick up pet hair on carpet. I have both of the new Jet Bot models. Thankfully they are super smart, quiet and reliable with all other features. Self emptying is nice. But c'mon Samsung! The most basic thing - picking up hair on carpets!!!! Please Please Please make a hard bristle replacement brush for Jet Bot...

Worked for 3 weeks -

we received our jet bot+ the end of february in anticipation of getting new lvp flooring. once the flooring was installed, the vacuum mapped our open floorplan 1st floor and ran as scheduled for a couple of weeks. now it just keeps saying "the lidar sensor needs to be reset. turn the power off then on again. if that doesn't work, contact customer service. unfortunately the only solution they had was to pack the whole thing up and ship it to samsung to get fixed and then shipped back (minimum 3...

Great product

[This review was collected as part of a promotion.] Have bought it for my cousin two story house which has carpet and hard wood floors. Robot has done a great job cleaning hard waste and soft waste.

Great product

Vacuum does a great job cleaning, but probably the best feature is the mapping that allows us to keep the dock station in the laundry room. Occasionally the vacuum still gets lost and can't find its way home, but most of the time it returns to the station in the laundry room with no problems. Like the clean station too, saving from having to empty the cleaning bin every day. Now once-a-week clean and maintain.

Best robot vaccuum I've used so far

[This review was collected as part of a promotion.] Samsung always delivers the best electronics. This robot vaccuum is the best so far compare to my other brand eufy and shark by far. It scans the entire house accurately and the cleaning power is great. The battery easily last hours of cleaning but the cleaning station makes it even better. It has a bagged system which is great for people with allergies with dust and mites. Highly recommended for Samsung fans!

Great Features

[This review was collected as part of a promotion.] I have owned this product for over a year now and I must say that the programmable features are quite nice. The robot vacuum works better than some others that I've seen. The cord/rug sensors only seem to work some of the time, so there is room for growth there. I also wish that there was a bag-less option since dog hair tends to fill up the disposable bags pretty easily. The fact that the vacuum can dock at the base station to empty is pretty...