Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

Smart Robot

[This review was collected as part of a promotion.] very smart Robotic Vacuum! Had for a month and compared it with a well known robot vacuum brand (S....) and it outsmarts and out performed that brand. Now I wish I would have waited and purchased the Vacuum/Mop model!

Extended warranty required!

[This review was collected as part of a promotion.] Third one, 2 have failed under warranty. Do not buy without extended warranty. Have AI version as well it failed under warranty, returned with same problem and failed completely outside of warranty.

DON'T WASTE YOUR MONEY

This vacuum is great at first, but after about 18 months of use it starts to fail. If you want to spend $800 on a robot vacuum I suggest you keep shopping.

Good luck getting bags.

Lol, vacuum bags? For at least two years people have been complaining. I have seen replies, so I know for a fact that you have known about this issue for two years. Product is NOT improving life because now I have to waste time searching for bags.

Waist of money

Year old robo vac. Consistently throws error messages. Samsung on line support no help. Buy a Shark it's 1/3 the price, great on line support. Can't go wrong. I have 3 sharks and the junk Samsung.

Not pet hair friendly

This vacuum is fantastic for regular upkeep cleaning. It is nice that we can look in on our animals. The cats do not seem to mind it or move out of its way. hee hee. It does not do well with pet hair. We have two cats, and one sheds a lot. I do have the settings to smart suction. I do like that it knows to clean one side of the house before it charges then finishes with the other side. I agree that it is rather large, so I would think the battery would last long enough to clean a 1700 sq foot ...

Good for dirt sucks for pet hair.

I had Samsung R7070 WiFi Robot Vacuum Self-cleaning Brush for Pet Hair and it worked beautifully for everyday dirt and pet hair . After serval years I upgraded to this vacuum and works great for everyday dust and dirt but absolutely sucks for dog hair. I don’t know if it’s picking up the hair as an obstacle or just can’t suck it up. But either way it definitely does not work as well as a older cheaper version that Samsung produced.

Can't Schedule By Room

The US version does not allow you to schedule cleaning by room only the entire house. Samsung claims that this is not a feature yet it is offered in other locations via the Smartthings app.

This vacuum will RUIN you wooden furniture legs

This vacuum will RUIN your wooden furniture legs. The edges of the vacuum will dig into any wooden legs causing thousands in damages to repair.

Save Your Money; Look at Other Brands

I purchased this item nearly 1 years ago (Feb 8, 2023) and cannot recommend it's purchase. It worked fine for about 5 months and then began having issues following it's pattern. Prior to issues it would travel in straight lines across the floor gradually sweeping the room before going on to the next room. This produced a very satisfactory result. Then it suddenly stopped this action and would sweep in a willy nilly pattern, missing a majority of the rooms and oftentimes not finishing the entire ...

Perfect robot vac

[This review was collected as part of a promotion.] Awesome vacuum. Haven't had to touch our regular vacuum since we got it. We have a chocolate lab and it clears up all the hair without issue.

Not a Power Bot

Purchased in October, failed in November, returned in December. received it back with an impressive number of parts replaced. Still missing areas to clean, with a new symptom, now on occasion it returns to recharge to continue cleaning and forgets it already began the cleaning and starts cleaning all over again. I would not purchase again, Power Bot was by far superior, bought a Shark.

Broke after a couple of months

It worked great for a couple of months, now my vacuum won't work and constantly says something is caught in the right wheel. There is nothing caught in the wheel. I talked to Samsung support and they said it's warranty expired in March 2023 even though I bought it and registered it in June 2023. So they won't honor the warranty or stand behind their product.

Artifical Stupidity

This thing is possibly the least intelligent thing I've ever seen in action. I will tell it to stop cleaning when it starts and it will wander around looking for it's station it just left. I can set it in front of its station and tell it to dock and it will wander away looking for the station right in front of it. I accidentally hit the start button putting it back on it station, and it will come off the station, then try to get back on, and then just wander off. It enters the no-go zones regard...

Great at first, battery is a failure to me

I’ve had the Jetbot+ for a year and 9 months. The mapping was good and really like how the Smart Things app made it easy to use. Held up with my pets and their fur. The downside is the battery. For as expensive as this robot vacuum is, I thought I’d be able to get a few years out of it. It takes about 6-7 seconds for 1 percent to drain. That equates to about 10 minutes of run time. I’ve talked with support and since it’s out of warranty, to replace the battery it would cost me more than half of ...

Save your money

Bought it last year and it was great at first. After one year, the suction seems to be non-existent, doesn't seem to empty completely into the clean station if at all, and can't dock itself onto the clean station after cleaning without help. As a (probably) over loyal Samsung customer, I have to say this is vacuum is a disappointment, especially for the price.

Jet Bot AI+ Robot Falls Short of Expectations

I thought I had purchased the best vacuum robot on the market since it included AI+ with object recognition, but the technology does not work as claimed. Now the vacuum no longer charges, and I haven't been able to obtain the support needed to get it fixed. Purchasing this new AI+ Robot Vacuum was a mistake.

So many issues with this

Ive written another review of this where the cliff sensor was not working every time it went over a certain black and white carpet which made it literally inoperable as it would just stop every night. This carpet is under our kitchen table. They just told me to clean the sensor which i did but that didnt stop the issue. Fast forward another 2 months - my LIDAR sensor stopped working. It is simply sitting in the corner as a heavy, expensive paperweight now. Thankfully it is still under warranty ...

Extremely satisfied with purchase

I have porcelain white tile floors and a dog. This vacuum is nothing short of amazing. An absolute must have for pet owners with hard floors. Setup was very simple. Definitely worth the investment. Love it!!!

Much Improved Over POWERbot R9350

[This review was collected as part of a promotion.] Purchased the Jet Bot AI+ as and upgrade for my POWERbot R9350. Using it for about a month now. Really like all the new features. Especially the auto empty feature. The Jet Bot mapped the home well; really liked the ability to combine or split rooms, to have better control on where cleaning should be done. Overall, this one is a much smarter robot, and does a good job of navigating around furniture and other obstacles. The one thing that still ...