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Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

Ratings & Reviews for Samsung Jet Bot AI+ Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

4.2
739
Review
 4.2 out of 5
739 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot vacuum offers strong suction and efficient cleaning on hard floors, with advanced features like mapping and obstacle avoidance. However, it may struggle on carpets, particularly darker-colored ones, and some users have reported issues with noise, connectivity, and durability. Overall, it is a capable vacuum, but may not be the best choice for homes with primarily carpeted areas.

Customer review summary generated by AI, including incentivized reviews.
739 Customer Reviews

Cliff Sensors Won't Allow for Black Rugs

Would Not Recommend

The problem with this vacuum is the same as the problem with my powerbot- I have rugs with black patterns on them and the cliff sensors jet on the bottom of the jet but think that the black patterns on my rug are cliffs or the top of a set of stairs. It won't clean them- It just stops. I guess I'll have to do the same thing I did with the power bot and put black tape over the cliff sensors so it cleans my rugs with the black patterns. Unfortunately this machine shows five cliff sensors. So am I ...

March 10, 2023

From Samsung US

Response from Samsung Care

Good day,  Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning n...

Samsung CareMarch 15, 2023

Edge Sensors Think Black Rugs Are An Edge

This machine has the same problems that my powerbot did. There were two edge sensors on the powerbot and it and every time I tried to clean black rugs, it thought it was coming to an edge. I have rugs with black patterns on them and it looks to me like the jet bot is doing the same thing.. the problem with this machine is there are five edge sensors underneath. When I did on the power bot was cover up the edge sensors with black tape then it worked fine. so I guess I have to cover up all all fiv...

March 10, 2023

From Samsung US

Response from Samsung Care

Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning no...

Samsung CareMarch 15, 2023

Great Vacuum

Would Recommend

[This review was collected as part of a promotion.] It works really well on plush carpets and does a good job transitioning from carpet to hardwood

March 10, 2023

From Samsung US

Clean station doesn't work

The clean station is a waste of space. I bought it in December and not once has the bin emptied into the station. I have to do it myself. What's the point?

March 9, 2023

From Samsung US

Response from Samsung Care

Good day. We know that having a vacuum at home minimizes the time we spend cleaning. We are here to help improve its performance. If your Samsung Je...

Samsung CareMarch 14, 2023

Samsung robot vacuum

Would Recommend

[This review was collected as part of a promotion.] My wife and me are extremely happy. Easy way to understand the app. Very strong machine. Smart, by far impressive. For 1650 sq ft 3 bedrooms ,livingroom ,den,kitchen This robot goes to work. And if you really want to see the suction and power after it unloads we check the bag it really collect alot of dust hair and Lent.

March 9, 2023

From Samsung US

Doing its job perfectly

Would Recommend

[This review was collected as part of a promotion.] vacuum operation is done good and Doing its job perfectly.

March 8, 2023

From Samsung US

poor navigation

Would Not Recommend

really poor navigation constantly misses rooms and areas that my old vacuum had no issues navigating, such a shame good piece of hardware let down by software

March 7, 2023

From Samsung US

Response from Samsung Care

Good day. We want you to have the best cleaning experience with your vacuum. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need ...

Samsung CareMarch 14, 2023

Terrible navigation

Actual robot and base are nice piece of hardware but mapping and ability to navigate house are really bad it constantly misses areas and rooms. Our house is open plan with pretty minimal furniture yet still it cant clean a room with anything more then a chair in it. This is one of the better runs! often it skips rooms all together. if you look at the attached image it missed all of room3 (despite crossing it multiple times) most of room9 , half of room 2 and big piece of room 6. there is nothin...

March 6, 2023

From Samsung US

Response from Samsung Care

Good day, noseyk. We want your vacuum to provide the best cleaning experience possible. If your Jetbot Mop is not cleaning normally or thoroughly, y...

Samsung CareMarch 14, 2023

Great vaccum

Would Recommend

[This review was collected as part of a promotion.] I love my vaccum cleaner . It works great for carpet and hardwood floors and love the home monitoring feature . It comes in handy .

March 5, 2023

From Samsung US

Great

Would Recommend

[This review was collected as part of a promotion.] Very efficint performs like a champion very easy to use

February 28, 2023

From Samsung US

Amazing Vacuum

Would Recommend

[This review was collected as part of a promotion.] I have had competitor robot vacuums which pale in comparison to this unit the only reason this isn't a 5 dmstar review is that you should be able to schedule by designated room. Once they add that I will update it!

February 28, 2023

From Samsung US

JetBot

[This review was collected as part of a promotion.] Got this as a Christmas gift and loving it. Takes a lot of work off my hands

February 27, 2023

From Samsung US

Th best robot vacuum

Would Recommend

[This review was collected as part of a promotion.] Very nice looking vacuum. It cleans my entire house and it’s very quiet.

February 26, 2023

From Samsung US

Love it !!!

[This review was collected as part of a promotion.] My best investment so far !!! It was so easy to set up and it does an outstanding job !!! No more vacuuming for me :)

February 24, 2023

From Samsung US

VEry Cool!

Would Recommend

[This review was collected as part of a promotion.] Awesome device. love the camera feature to help with security

February 21, 2023

From Samsung US

Great Vacuum, but not perfect.

Would Recommend

We really love the Jet Bot! It was a huge upgrade from our Eufy. My only problem is this won't clean under the kitchen cabinets (toe kick). The design doesn't allow for it to fit in this area.

February 21, 2023

From Samsung US

Happy customer

By far easy to setup and works great 👍 . Currently connected on my Alexa and cell phone .

February 20, 2023

From Samsung US

This Robot is AWESOME

Would Recommend

[This review was collected as part of a promotion.] This thing does not miss anything. It clean itself every 8 days or so. Don't have to spend much time cleaning out the dust bin- best buy ever!

February 17, 2023

From Samsung US

Just 1 year

Would Not Recommend

Just work 1 year And out of warranty. Service center just told me With Clean station work. But only charger. Can't buy only jetbot+ Now I got a used clean station. Don't buy jetbot+ with clean station

February 16, 2023

From Samsung US

Response from Samsung Care

Hello Shin, We appreciate your review of one of our Samsung vacuums, and we want to inquire more about what transpires with your unit. You may conta...

Samsung CareFebruary 20, 2023

Great features !!!

Would Recommend

[This review was collected as part of a promotion.] I buy for a friend the second time. Excellent product. Im happy.

February 8, 2023

From Samsung US