Ratings & Reviews for Samsung undefined

Junk

Purchased both washer and dryer from Lowes in November 2014. Terrible at getting clothes clean. My washer has a short in it and will not turn on. Maintenance repair was going to be $369 with no guarantee of fixing it, I told them to replace the circuit board and when they did they realized that 2 boards were out, another $100. I told them to forget it and get out. They are to reimburse me. The Dryer I have spend $500 on 2 different repairs. Heating coils, rollers, and belts. Made a terrible nois...

Samsung front loader

Our machine just bit the dust but it gave us 9 and a half years of reliable cleaning

Love my Samsung washer

Love Love my front load washers have had it over a month now and wanted to wait before I wrote my review. It is a very good washer, my clothes are clean and smells wonderful, I is also very quiet and no problems to repot

Nothing but grief...

I have struggled with this purchase since the beginning. My "in stock, next day" delivery took over a week because while the machine was available, the pedestal was not. No indication of inventory online and no notice that it wasn't coming "next day." Had to call to inquire. Delivery crew questioned my selection. The machine thumps and vibrates the house. After calling *daily* for a week someone was dispatched. I was criticized for the construction of my home. Was told it was working fine. I can...

Product had issues after 18 months of use. After having it serviced by Samsung; which is really an independent contractor twice it still doesn't work. I've called Samsung and they are not standing by their product. Samsung says it calls a person close to you fix they problem and they can't do anything else; they have nothing to do with any servicing or fixing the problem!

Not so good washer

Bought this samsung washer hoping it would meet the standards we are used to with samsung products.(We have other samsung appliances.) We were very disappointed. We are off the grid on solar and wind power, so we watch what comsumption a product has and run time. This washer took 35 minutes to hours to do a wash load. Took me all day to do 3 loads. Not good enough. Took it back and got a Maytag. Love that one!!

Problems after only 5 months

This washer started having issues after only five months of use-problems with the spin cycle including knocking noises and sometimes not going into the spin cycle at all without having to turn the washer completely off and restart it.

Worst appliance I've ever bought

This washing machine lasted 7mths when the control panel died. Samsung sent out a repairman, it is unrepairable. Samsung agreed to replace the washer. Return process has not been easy, expect an hour long hold waiting time between 2-5pm only. Just can not bring myself to buy another appliance from Samsung, maybe my washer was just a lemon, who knows!

Very nice washer

We have had this washer a couple months now and are really enjoying it. I don't think we'll ever use all the features but there is a cycle for just about everything. In regards to some of the negative reviews I will say I think this might be a higher maintenance machine. I always leave the door open for several hours once I'm done with laundry as the machine is wet inside (I even wipe out the water with an old dish towel from around the rubber seal and detergent/bleach drawer). I think that solv...

Samsung 4.2 piece of Junk

What a terrible washer. Has broken twice inside of 1 year. Samsung customer service is useless. They have been very difficult to deal with. I just called lowes and they where nice enough to take care of it. It took the lowes lady over an hour on the phone to arrange a date for them to take a look at 4 weeks later they came. Even the Samsung repair man said they are junk. He is very busy. Do not buy. If you did purchase keep the original receipt. It's not a matter of if it breaks it's a matter of...

Dont buy Samsung

Awful washer has leaked water all over ny house nunerous times. Now is broken again wont ever complete a cycle will run all day long. Extended warranty trchnician is a joke been waiting 3 weeks for these people now they say they ordered the wrong part!! Hate this washer and its only been 2 and a half years.

poor engineering

purchased this type of dryer 6 years ago and two of those years it was in storage. The drive mechanism (Y shape brackets seen in window above) corroded and failed. the motor bracket is $90 but the new tub is $500 and the drum is no longer made. this is a general problem with all Samsung washers. buyer beware

Horrible

This is the worse washer I ever brought! I had it for less than 3 months. Samsung customer service was horrible. They came out and replaced the motor, the wire harness and the men's sensor and the PCB. It takes forever to get them out for service. When they replaced the wire harness they said they would have to come out again and bring other one. Who brings a bad one out. It looked like they had drug it behind a car. Long story short, Samsung sucks as far as customer service. Lowes was great and...

worked for a month

stopped spinning and then locked the door and with my clothes in it!!! returning asap!

An Amazing Product

I was really impressed with how this washer worked and how easy it was to use.

Great Washer!

In the months we have had this washer, our whites have gone from dingy to bright. The house doesn't shake when it spins and it is quiet. We use Sanitize a lot because I am handicapped and don't always make it to the bathroom in time. I have no idea about any other models or brands but that feature alone makes this washer worthwhile. I'd buy another if this one dies and I highly recommend it to others.

Dream Machine

This machine washes clean, energy efficient, quiet, and easy to use.

I will NEVER buy from Samsung again

We bought this product on April 30 and a piece of rubber broke off on May 27. We immediately called for repair and were told 2-3 days. After 6 days I contacted them again and they said another 2-3 days. It is currently June 5 they say this morning it will be June 19! I have four children that change clothes often-this is completely unacceptable!

Avoid Samsung Washers!

I hope my review will help people avoid what I have gone through. First of all I purchased a Samsung top load washer and barely a year after I purchased it it stopped spinning out. Thankfully a recall was issued on the washer and I was able to return it and get a replacement. However, there are two options....both options require your out of pocket to begin with. Option 1 is to get any brand replacement model for up to $548...you make the purchase fill out the paperwork with receipt and they...