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Ratings & Reviews for Samsung undefined

3.0
321
Review
 3 out of 5
321 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washer has a mix of positive and negative feedback. Customers praise its performance features like steam cleaning, energy/water efficiency, and quiet operation. They also like the large capacity, short cycle times, and ability to get clothes clean. However, many have experienced issues like leaks, vibration, and control panel failures. Concerns have been raised about the washer's durability and long cycle times. Overall, the product seems to have quality control problems that have led to reliability issues for some owners.

Customer review summary generated by AI, including incentivized reviews.
321 Customer Reviews

What a Joke!!!

Would Not Recommend

Purchased Samsung companion high-efficiency stackable front load washer and Dyer under three years ago. Both worked fine for two years, then washer kept blowing codes. We were able to trip code by draining the washer for a few months. The drain was clear may I add. Then it stop turning completely. Repair came out and dx the problem was code related to timing error. It took three weeks to get the part. When he came back, it blew the drain code. Another two weeks for a part. When the re...

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Purchase extended warranty

Would Not Recommend

I have had the repair shop work on my washer twice in 2 months .. 1st time leak somewhere in front of machine .. Tech installed new door seal .. ( didn't fix problem ) after tech disassembled machine and put back together the washer is very very loud on spin cycle . Round 2 is to find leak that is occasional and fix noisy spin cycle .. Samsung is sayin if they can't fix it this time then they will replace washer .. Listen to video on spin cycle

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Only one week and the door won't lock into place

Would Not Recommend

I have only had this unit for one week and already the locking mechanism on the door is either broken or has parts that have come lose. The "male" part of the lock is lose, like it hasn't even been tightened down with the screws and I cannot tell if the "female" section has issues but bottom line, not a good start and I can't recommend something that tanks after only a week.

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Awesome washer

Would Recommend

This washer has great features. I had no idea technology was so advanced. Quiet is an understatement. Highly recommend!

July 29, 2016

From Samsung US

Door broke after 18 mos

Would Not Recommend

We've never loved this washer, and now officially hate it. Paid $720 for the appliance and the required cord from Lowe's. Door came with small shards of broken glass in the cracks of the plastic handle, which resulted in stitches for me in the first week. After 18 mos, the door is broken. It won't latch properly, so we can't start a wash cycle. Haven't reached out to Samsung yet, but really dredge the prospect of dealing with getting it fixed. It's either something broken with the latch or ...

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Extremely noisy washer

Would Not Recommend

Was told this was one of Samsung's best washers, with the new VRT technology which would make it quiet and noise-free. It's actually the noisiest front loading washer I've ever heard. I have it leveled on a tile floor, with all shipping brackets removed. From the moment I started it up to do my first load and ever since then, it squeaks like crazy, and shakes and vibrates very loudly. Can hear it in the livingroom with the laundry room door closed and the tv turned up. When my girlfriend heard i...

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Too bad zero stars isn't an option

Would Not Recommend

This is the worst washer I have ever owned. Water comes out of the fan on the back. Repairman that Samsung sent says this is normal if you put too much detergent or fabric softener in or if you don't use HE. I use Tide HE and if I put any less in, I would not be using any. Leaks all over the floor periodically. Worst $900 I ever spent and I own the matching dryer too. Also bought a Samsung Fridge about the same time. Last $$ Samsung will get from us. I have had it 18 months and had 6 ser...

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Samsung a Dud!

Would Not Recommend

I purchased a similar model just about 2.5 years ago and just past the normal warranty period it failed. The problem is the last part of ANY cycle. A 45 minute cycle has ran anywhere from 4 hours to overnight (just testing to see if it would ever stop). Typically it has ran 2-3 hours on any cycle if it ever stops. Sometimes it does stop but the clothes are dripping/wringing wet. It goes through this balancing period of tossing them back and forth which seems like it should then it starts th...

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Would Recommend

THIS IS SAME REVIEW I GAVE THE DRYER Just got this installed w/ the dryer washer (DV42H5200), stacked. So far, washing and drying are ood but there are a few things I hadn't considered and you probably should: (1) the ring (which is a little song) is NOT loud enough to hear outside of the laundry room and there's no adjustment feature; it's on or off, period. There IS an app for it that I haven't gotten yet so I'm hoping it will give me a notice when I'm elsewhere in the house. Don't know though...

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Samsung Front Load Washer VERY disapointing

Would Not Recommend

I purchased this washing machine brand because the manager of the Canandaigua, NY Lowe's Appliance department touted its outstanding qualities in comparison to other front loaders. Unfortunately, after using it for one day, I completely disagreed with the Lowe's manager. A new one was delivered a week later (annoying), but there was no difference, with the exception of the dents that came with the first washer. The first issue (remains) the 'racking' of the washer when I put it on high spin, w...

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Great Value!

Would Recommend

Love this new washer! It has so many features that I haven't used all of them yet!

June 17, 2016

From Samsung US

High efficiency garbage

Would Not Recommend

We've had the washer and dryer for over a year now and they are complete junk. The washer uses such a small amount of water that clothing barely even gets damp and items have to be washed multiple times on 3-hour long wash cycles just to get the clothes even remotely clean. You can't bleach ANYTHING because there is no soak option. We have to fill up our bathtub with water and bleach and soak whites in the tub prior to washing them in the machine if we actually want the items to look white/clean...

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Great

Would Recommend

Like this product and the colors are wonderful. I'll recommend it to anyone

June 4, 2016

From Samsung US

Mind Blown

Would Recommend

This washer does it all. With the extra high speed I barely have to dry anything, saving money on the natural gas bill. It cleans the whites great with the steam option. It's quiet when spinning at mach 1 on the spin cycle. This was my first front load washer and I am impressed. I work construction and my clothes are coming out clean as ever. Has a speed up option for a little quicker wash. Short cycle is usually 35 to 40 minutes. Less lint in the dryer too, clothes look newer longer.

May 22, 2016

From Samsung US

Eats children's socks...repeatedly

Would Not Recommend

I would call our 4 year old daughters socks ending up in the filter, twice, a serious design flaw. Otherwise operates normally. Can't recommend.

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Proud Owner

Would Recommend

This product is a great investment. I have had the matching set with the pedestals and they are just amazing. I love the way the washing machine washes so fast and it can wash very large loads. The only issue I have with them is that they have some wobble in them with the pedestals on them. It is perfectly level on all sides with a level and it tends to be not balanced but it is level. Other then that i love them and would recommend them to anyone.

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great machine

Would Recommend

Love how itwashes so good & love the music it plays

April 19, 2016

From Samsung US

SAMSUNG WF42H5200AF/A2

Would Not Recommend

We purchased this unit on March 27, 2015. We have had (3) electronic failures in the unit making the unit unusable. We have had (3) service calls to Samsung for the same repair. Samsung keeps giving us the runaround. I would steer clear of this product, and others like it.

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Great Product

Would Recommend

This washer was a match to my dryer. The machine has a beautiful slick look. The features are very easy to use. The washer is very quiet during the wash and cycles and surprisingly quiet even during the spin cycle which makes me very happy. The clothes come out clean so it gets the job done. This product is made to use only liquid detergent so you are limited that way. If you have to have the washer stacked, you might need a step stool or ladder depending on your height. One other thing I not...

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