Ratings & Reviews for Samsung undefined

Mine is useless after 3.5 years of use

I bought this new in Sept 2014 and now, April 2018 it is totally useless. I had a repair guy out and he said that they repair involved removing the drum and would cost over $400 and it wasn't worth it. So now I need to buy an new washer. Do NOT get Samsung washers. It just shuts off and then restarts in the exact same place over and over and over again. No error code.

Good washer, but beware of Rebate!!!!!!!!!!!!!

Washer works very well, except for the spin cycle. Without much laundry in the washer, it thumps and has to try several times to balance the load, but eventually gets it balanced. My 15 yr old Kenmore set actually washed clothes faster, but this seems to get them cleaner. The rebate is a joke. I was given the rebate info at the store by the sales rep and filled it out online. What they failed to mention, and isn't mentioned anywhere on the rebate slip... is purchase price is BEFORE taxes to qual...

Good luck

Had this washer for 8 months and it began randomly pouring water out of the bottom. Luckily it was still under warranty and Samsung refunded my money.

Love my new Samsung Washer & Dryer

The washer is quite and gives me very clean clothes. It is also good to look at!

I regret buying this washer!

I had a similar Samsung front-loader for six years; I replaced it with this one. While this machine works "OK", I have two complaints: First, it absolutely does NOT spin clothes out as much as the older machine; towels in particular come out "heavier" than they did on the older machine. They are still fairly dry, but not as dry as expected from in the past. Which means more time/electricity in the dryer. Second, for some reason, EVERYTHING ends up at the far back of the machine! Really qui...

Samsung washer is terrible

Had this washer for 3 years, I’ve replaced the door latch, drain pump and door boot seal, and now it seems like the door does not close properly and water leaks from the bottom of the door. Steer clear of Samsung, we will never buy another product of theirs.

Failed so miserably I received my money back

At first really liked the product. Attractive and cleaned well. Eventually it got louder and louder and louder. Then a few days before Christmas with an extra 5 people, 9 total in the house it failed. A week later the repairman said it was the motor, the one with the 10-year warranty. He ordered parts and after 5 or more phone calls, he finally returned a month later. This still didn't fix the problem. Long story short. Given the inability of Lowe's and their contracted repairman to fix my ...

One load down

After bring the washer home and hooking everything up the washer worked great for the test cycle and the first load that was run. During the second load the washer filled up and would not run or drain. After manually draining the system and going through the trouble shooting steps I was able to run the washer again and the same thing happened. This washer went back and no more Samsung for me.

Love this washer!

I am leaving this review solely because several lowes employees discouraged me from buying a Samsung product. I am very glad that I did not listen to them. This washer is amazing and has lots of features you wouldn't know about unless you read the manual. It heats the water up itself which is great! No drain on your hot water heater. The steam feature allows you to remove odors and stains. I have kids! That helps. We have animals and the allergen feature helps when washing their blankets. You ca...

Wife loves it!!

Had an old LG washer that after 8 years had a leak. Took a gamble on a set of Samsung washer and dryer....my wife loves them!!

Doesn't wash good

It doesn't distribute the liquid detergent or bleach very Well.

First Samsung Washer & Dryer

We purchased this set over a year ago at Lowe’s. I never review products until I’ve witnessed the good, the bad and everything in between. We have a family of 6, 4 teens with constant laundry needs due to sports. This set has been in a constant battle since the first day we purchased it! We’ve had nothing but great things to say about this set and absolutely no problems no matter how many things the family has challenged it with. Also, all of our bedding always comes out nice and fresh! We do ha...

SHAKES UNCONTROLLABLY

Shakes like crazy and comes off the ground. Brand new product! Lowe's will charge $150 to come look at it- not fix it.

Drum, bearing issues.

Washer went bad and tried to get replacement. Called 6x and hard to get a hold of someone to have come out and service the washing machine. Long story short, they could not fix. Drum and bearing went bad after having only 2yrs. Make sure you have warranty if you purchase this washer.

Do NOT purchase!

Lowe's is amazing, loved the ease of purchasing all of my appliances! Loved the early Black Friday sale prices that they gave me.... onto this machine.... it was amazing, while it lasted... After 16 months of use it started to sound like a jet taking off during the spin cycle, called Lowe's, who then advised me to call Samsung. After Samsung sent FOUR different companies to my house to "replace the bearings in the washer", they determined that I could qualify for a refund. I had to sign documen...

Super quiet and gets the job done.

This washer is great. I have had it now for about 2-months. I am so pleased with how quickly I can get laundry done and how clean everything washes up. They only reason I didn't give it five stars is b/c even though it is leveled on a concrete floor, it will on occasion vibrate out of position without any rhyme or reason; but even this is just slightly compared to the old antique set I had before.

Very Surprised. Get it!

I’ve always researched everything before I made a purchase. I went to my local Lowe with another brand in mind. I was looking and found washer in the open box area on sale. Did a smile google search saw nice reviews. I purchased it and had it delivered the next day. I’ve done 5 loads so far and can say it does viberate less and is very quiet. Im a Securty Officer and work in a chemical plant. My uniform shirts are white and get ring around the collar and dirty easy. My old washer even on the mos...

Major Repair after 6 years- third Samsung failure

I also had the common spider flange failure which makes replacement cheaper than repair (see Amazon ratings for Samsung front load washers too). I'm done with Samsung- I had two LED TV's and now a washer fail due to their use of cheap parts.