Ratings & Reviews for Samsung undefined

Awful don't buy

But this and the dryer is a combo the dryer had problems in less than a year and the washer broke in less than 2 years would cost me more to fix it then it would be to buy a new one Samsungs have awful products my Samsung refrigerator broke also

Samsung washer

Love the color & the fact this machine is energy efficient and great on water.

lasted less than 3 years

After 2 years running, my Samsung Front Loading Washer was broken. Now when I start it, it cannot finish the assigned program and stop at somewhere. A technician of Lowes said the motherboard was broken, it need to be replaced to fix the problem. The washer is really not reliable, not recommended.

Washing machine terror

My wife and I live alone and we were tricked into buying this junk. It only lasted 16 months from date of purchase and the matching dryer has been repaired twice in the same amount of time. This washer takes twice as long to cycle than any washer I have ever seen and only cleans if you wash one item of clothing at a time. Worthless waste of Money.

JUNK-DONT WASTE YOUR MONEY

We purchased this washer, it has been the loudest washing machine ever owned. Less than one year later it quit. Samsung certified repair comes out multiple times to fix it, then determines it is not repairable. We are now 77 days with out a washing machine and still trying oto get our money back from Samsung. Never again will Samsung get a dime from me.

Smelly and lasted only 5.5 yrs

We bought our Samsung front loading washer from Lowes about 5.5yrs ago. I'll be generous and give it 2 stars because up until a few months ago, I liked the washer. Here's 3 issues to consider before buying... 1. It's smelly: Up until now, I loved the washer...it was nice looking, ran smoothly but I do have to say it's almost ALWAYS had a mildewy smell. I'd say it started smelling about a year or two in. I read a couple years back that this is a typical issue with front loaders in general...

Great washer for a year now

This has been an absolutely trouble free washer for a year now. No smell, no unbalanced loads, nothing, just clean clothes.

An Excellent investment

After looking and reading many reviews on several different brands of washers, finally decided on this Samsung. We had a high efficiency washer before, but this one takes that a couple of steps higher. The machine is quite, does not walk, is quite adapt at figuring out load weight and adjusting the spin cycle. You should know that using he quick wash cycle, the machine does NOT weigh the load. This is important because if you're going to wash something like towels or jeans in a quick cycle the ...

Don't waste your money

I purchased this washer November 16. The washer leaks. I am calling Samsung service for the third time in 6 months. The Samsung companion dryer wades everything into a ball. It takes for ever and constant attention to dry your wash. This washer has ruined my laundry room floor.

Dead on Arrival

Pre-ordered washer and dryer pair to have delivered two days after our move into our new home. The washer and dryer were delivered and installed they gentlemen that installed it started it on a quick wash to "set up" the machine. The machine's 26 minute quick wash stopped with 18 minutes remaining and will stay that way until it is turned off. Thinking it was a fluke, we restarted the machine and it stopped working at the same exact time. The machine will not spin out what so ever. Rinse + spin ...

Bounces around the room on spin cycle

I'm 54 and have been doing laundry since I was 9. This is the WORST washing machine I've ever seen. We bought it for our vacation home, as we have a Kenmore front load in our primary home. But this thing is JUNK, on medium or high spin, it is so noisy and bounces around the room. We tried a carpet, didn't help, I'm loading it back in the truck and returning it today!

Big Problems Right after 2 year warranty expired

I bought this washer in February 2015. It's not getting heavy use - perhaps 2-3 loads per week. In April 2017 (26 months of use), the Heavy Duty cycle is unusable. The power cuts on and off (no display), it restarts randomly etc. After 5 hours of trying to finish a load that was supposed to last 1 1/2 hours, I finally gave up and pulled the clothes out. This happened with 3 different loads. The other cycles are still working, at least for now, but I won't be surprised if they have problems soon ...

Extremely disappointed with Samsung

Purchased this machine in 2011 to replace my 20 year old Kenmore. I also purchased the 4 yr protection plan. After two weeks I began having issues with the machine so asked for a replacement which has lasted for 5 1/2 yrs. I started finding torn pieces of the rubber seal in the washloads and found pieces of hard plastic in the drain filter... then started to notice burned rubber smell and eventually water would leak from under the machine. Called Samsung Customer service to trouble shoot; only...

Was good for 20months...

Up until today I would have given this washer 5 stars. We are less than 21 months into it and it has stopped working. Our old Maytag lasted 20 years! The washer has great features, but is VERY poorly made. After researching on you tube, I see there are lots of people having the same issues! Samsung customer service is a joke! Spend your money on something on a brand known to last, not the one known to fail !!

BAD CONSUMER SUPPORT - DO NOT BUY

In 2014, 3 years ago (Now March 2017) we moved into a new home and purchased a new Samsung Front loader clothes washer and dryer: Top of the line at the time with both wifi connectivity and a touch screen interface. (Clothes washer is WF457ARG) While the products have a beautiful appearance and advanced functionality, we’ve consistently had some basic leaking issues over the three years. The leaks have been small - an annoyance more than anything -- “don’t change the laundry with socks on b...

Great washer

Quick and efficient. It does a great job and is very quiet.

Front Load Washers...

With the advent of high efficiency washers and the elimination of the agitator on top load washers, front load is the only way to go. The tumbling action accomplishes what the agitator would have done. Front load washers with no agitators have been used in Europe for a very long time with success.

6 Months...Then Kaput!

I bought this washer on September 8th on Lowes.com. It was delivered to my local store for delivery/installation to me, which occurred within the week. It has worked well (it replaced a similar model I had for almost 6 years...that should have told me something right there). The settings cover everything I need, and it has good capacity; that's why I reordered the Samsung. Well, on March 18th, midcycle, it just stopped. My wet towels are now locked in there. In fact, I can't even access the seri...