Ratings & Reviews for Samsung undefined

Amazing

I've had my Samsung Front Loader for 7-8 years and I love it. I do, on average, 20-30 loads per week! So I'd say I've given the machine a real workout. The steam function just quit, but I use it without (I have a techie hubby so he knew how to disconnect it safely). I am just now thinking of passing on the machine, and I will buy another! Never had a problem with mold, mildew or smell and the inside looks practically brand new. We have very hard water where we live no problem there.

Worked fine for a few years

I bought this model (in Merlot) at Lowes in Dec of 2010. It worked fine for a few years though it did seem to have odd behaviors at times. The time would show some number of minutes and then a few minutes later it would show a higher number and then it would be done in considerably less time than either of the displayed minutes. Fast forward to December 2016. Washer showed 2 minutes left and about a minute later I was standing a few feet away loading the dishwasher when I heard a horrendo...

Drum and Door Liner has orange/brown residue

I have had this washer for about 2 years now. The Drum and Door liner gets very dirty with a orange/brown residue. Running the Self Clean Cycle does not clean it well enough, there is constantly a orange/brown residue inside. I have to use a toothbrush and cloth with bleach about once a month. If I do not do this thorough cleaning the residue ends up getting on white clothes, if you do not catch it before you put your clothes in the dryer it gets baked on. I also have noticed it has gotten very ...

Worst appliance from Samsung

I see all the high ratings on this product and have to wonder if they got something different than me. I have had nothing but issues and have gone through 3 washers and dryers. Had I not been a previous Samsung front load washer and dryer owner I would think this is a normal issue but unacceptable to me. The washer, although it is level, goes into a spin that will shake anything sitting on top of it onto the floor and rock all over your utility room. Lowe's has been good about exchanging it out ...

used, damaged washer

makes more noise than a herd of mules going downhill backwards. Sorry I purchased it.

Do Not buy Samsung

I purchased the same model about 5+ years ago, and just like other people, the spider flag (the main shaft of the drum) has corroded, hence the machine is unusable. Called Samsung and they finally agreed to pay for parts, but not labor. Anyway, the machine is fixed (but not balanced properly), and guess what, in 5 years will have the same issue, because the replaced the parts with the same part that was corrosive again... very disappointed, the hassle I went through, and the poor quality of th...

Red wine

We really like the washer. It has so many features that we can use and it is a little bit bigger then our previous one and hopefully lasts a little bit longer.

A "Disposable" washer by Samsung

Bought comparable matched set in 2008 from Lowes. Worked well and the a relay on the washer main control board went bad. Samsung NO LONGER has the part available! Long story, but I fix appliances so it is not like I don't know what I am doing or where to source parts. It actually cost me money as a/the authorized part supplier insisted the number I gave them right off the board was not a good one and told me there was a substitute. They sent it to me, it WAS the wrong part, THEN they told me bec...

Don't buy this one

We had this for less than a year and bought the extended warranty and it stopped working. I had a repair person com out and deemed it not repairable after four times coming back. Now Lowes extended warranty people has denied my claim stating that a repair guy had to come out four times for the same problem HE CANNOT FIX IT! Not sure what else I can do! Paid way to much for it to stop working prior if a year!

Worst Service From Samsung than Any Other Company

I am very frustrated with my Samsung washer. I purchased the machine one year ago this week and I've had the same issue the entire year. I've called this issue 4-5 times and I've been unable to get any results. My issue is the washer leaks from underneath and behind every few weeks to a month. This is the real problem, their service is horrible. The first time I called this in months ago, I was given a number by Samsung for a mechanic to call me to set something up. No one called, so I call...

Scratches

I do not understand how our brand new washer and dryer scratch so easily. All We have is our laundry basket on the top and it has scratched the top of the machine. Ridiculous!

Repeated Repairs on a Four month old washer

The washing machine is 4 months old and has needed multiple repairs. I've been without a washer for 2 weeks now. So annoyed!

Horrible Experience

I had previously purchased the matching dryer, and saved up to get the washing machine. It wasn't in stock, so I ordered, and waited 2 months for it to arrive. It started out whisper quiet and fast. Within a few months, the machine had grown very noisy during operation. Also the load countdown timer became extremely inaccurate. At around the 4 month mark, I arrived home to find a load of laundry still going in the machine after starting it hours prior. The machine was malfunctioning in the spin ...

Looks nice but did not last!

Brought a beautiful front loader that had issues regarding the drum balance after 4 years. The drive shaft bent and the machine was useless. Cost as much to replace the drum and drive shat as to buy a new machine. These machines don't last very long and would not recommend them if you expect them to last 5 to 10 years. Very disappointed.

Our first front loader. Noisy

I'm not one to normally 'only' write negative reviews, but after having high hopes for this it falls short. The absolute great thing is the reduction in water usage. OR more importantly, the small about of water it expels to our septic tank/drain field. This solved a problem we were having. Lowes delivery was wonderful as well. One thing, normally they will haul off your old appliance for free, I think, but there was lots of confusion about it they would do that for us. They wanted to ch...

Nice washer but vibrates like crazy

I bought this washer a month ago and I am very disappointed with the excessive vibration during the spin cycle. I followed all the instructions and installation recommendations to level the machine and it is still terrible. I have it installed on the second floor and now even my ceiling has cracks. Very poor choice to buy a front loader washer.

Be forewarned

No matter how big or small the wash load is, when the cycle stops, the clothes are in a knotted mess. I've tried putting tennis balls in the machine to ward off the result, but that didn't work. I contacted Samsung and after 10 months, they have had no response. For what I paid for this machine (and the matching dryer, which has the exact same issue), I should not have this problem. Clearly, the design is faulty. Save your money and buy something else.

I want my money back

Owned this and matching electric dryer for 6 mos now. I hate them both equally. As far as cleaning, they do as advertised. The washer will not stay level, causing the spin cycle to sound more like a demolition derby. I have to move the machine back to its rightful place after every 3rd load or so. The door will not close unless it is shut "just right". Once refused to ever buy anything Samsung again. I should have stuck to my guns. Do yourself a favor and spend the extra couple hundred f...

Samsung 4.2-cu ft High-Efficiency is a POJ

Well, I'm on my 3rd one in the last 5 months. My previous washing machine was a Samsung front load and it worked perfect. Too bad it sold with my other house. So I decided to replace it with a new Samsung front load and I've had nothing but problems. It looks/sounds like the drum is about ready to bust out the door when it's running through the spin cycle. I'm going to replace it with a different brand. So bummed about this.

Won't Last

This was my first high efficiency front load washer and was so happy when I bought it. Then it started getting louder on the spin cycle. You must keep cleaning filter to keep smell at bay and I recommend leaving door open for mildew is a big issue. Now it is too loud to even run it and in the end it kept re-cycling and I had to manually cut it off. Everone says it is due to the zinc parts corroding since up against alluminum parts. Samsung says it only has a 1 year warranty. I am not a rich p...