Ratings & Reviews for Samsung undefined

Important - if you STACK this Washing Machine

Great units, with a couple of concerns if you stack them, and/or you are tight on space. I really like this washing machine (and dryer combo). The functions are great, many options, does everything I want and more, and you feel like you are using a fancy unit, to be sure. I have not found any quality cuts yet, after 2 weeks of use. I believe that Samsun will be a brand to set standards in the future, the effort is obvious that they put in on these units. 5-stars if they sit on a floor side-b...

Great washer

Cleans great, is very quite and cut drying time in half by spinning them so dry.

DO NOT PURCHASE IF YOU NEED TO STACK !

IF YOU NEED TO STACK ANY OF THESE SAMSUNG WASHER AND DRYERS THESE ARE HORRIBLY DESIGNED INSTRUMENT PANELS! Seems most of samsung models have the tilted panels that you CANNOT see when they are stacked unless you are 7 feet tall (no exaggeration my son is 6'5") because cannot see the panel with the angle unless you are on a stool! Customer service told me to unstack them to repair the problem when the ONLY reason I purchased was for stacking !

Great Price! Great Washer!

My wife loves the new washer. One it is Red (Merlot). It is very quiet! Has numerous settings only thing negative is that the pedestal for this would make it easier to load or unload.Very nice unit!

No smell!

No smell! To those of you that right bad reviews about smell coming from the washer, if you would READ YOUR OWNERS MANUAL, it's stated to "leave the door open" because of the seal.

Only 2 years old and major problems

Spin cycle never ends, just keeps adding time. The 30 minute cycle to over 2 hours to finish. When the spin cycle gets to a high speed the washer really vibrates and the spinning shuts down. I think this is a safety feature - unfortunately it keeps trying over and over and never ends. Clothes come out soaking wet. Looks like a common problem - just do a Google search.

Less than 2 years old, Not worth the money.

I have had this washer for less than 2 years. Normal use for a single adult with nothing heavy in it. 2 to 3 loads a week. Now the main chamber bearing is going out and getting worse by the use. It is so loud you can not talk in the laundry room. My LG washer lasted 4 years I was using it then sold it with the house. 2 years later they are still using it with no issues. Samsung had a recall on the top load for bearing failure but the front load is doing the same thing without a peep from them ex...

Don't make them like they use too

I've had my Samsung 7 years and almost 2 months. The bearings has gone out and will cost about 1,000.00 to fix. Sorry I can buy a new one for around $800.00. Can't fought the machine it's done a great job from what i'm hearing is the machines today last about 5 to 7 years. DON'T MAKE THEM LIKE THEY USE TOO.To many plastic parts. Guess i'll be washing machine hunting. Oh by the way if you'll drain the hose on the front of your machine let it air till the next wash day it'll never smell 7 years...

Worst washer ever!!!!

after 2 years this thing is so noisy and traveling all over and supposedly needs new drum. We have warranty so off to buy another. Have no idea what to get. It definitely will not be a Samsung.

New But Not Good

We have had this washer for less than a month. It has only been used about 12 times. Today, the Quick Wash setting quit working and locked up the machine with wet clothes in standing water. I was able to to switch to Rinse and Spin only to recover the clothes. NOT IMPRESSED. BTW, just returned a high dollar Samsung refrigerator that never worked out of the box. REALLY NOT IMPRESSED!!!!

Shakes, loud, won't balance. 2nd unit same problem

It has a hard time balancing loads is loud and shakes. 20 days in the Samsung repair man that looked at it said it had balancing issue but nothing he can do to fix it(just keep adding more items mid cycle...don't think so) and it is probably just a design flaw. Said I could try to exchange it but new one may have same issue (it did). Returned the unit hoping it was just a defective one (Lowes has best 30 day return policy with no questions). Unfortunately new one has the same issues. It vibra...

2 months wonderful

unbelievable washing ability. each time the clothes are washed they are noticeably cleaner. Much quieter than expected.

DO NOT BUY - HORRIBLE CUSTOMER SERVICE

BAD IN THE LONG RUN & HORRIBLE CUSTOMER SERVICE! When I purchased this washer, I read the great reviews and was happy with my purchase, at first. Then our washer slowly got louder, until it sounded like an airplane was taking off from my laundry room. After multiple calls (note me calling them and them not returning calls) we had a service person out and said we needed a new drum. Samsung agreed with this, until we argued & proved that they needed to pay for no and then the washer didn’t need...

Love this machine!

I purchased this washer machine a few months ago based on the reviews and I absolutely love it. My clothes always come out fresh and clean and the appearance of this platinum washer is high end. I am happy over all.

Worst washer ever!!!

I purchased my Samsung washer about 10 months ago and it has been nothing short of a nightmare. My first washer never worked because the seal on the door was faulty. Lowes had to send someone out to make sure I knew how to operate the washer before taking it back. So after 2 weeks they finally decided to give me a new washer. But Samsung special orders like this model can take up to a month to deliver. Another bad attribute about Samsung. I got my second washer 25 days later. Fast forward...

NEVER buy SAMSUNG!!!

NEVER buy electronics from Samsung!! Their products are expensive and break within the 1st year. What makes matters worse, is the customer service department when you try to have something repaired under warranty. They do not call back, they closed the tickets on my washer even though it was never fixed and then they change their story. The companies they subcontract the work to are even worse. I have been fighting them since January 9th and believe they are just trying to wait our my warranty. ...

Samsung Front load washers are inferior

I bought my Samsung Front load washer from Lowes in 2012. I will have had for 5 years in April this year. My experience with this washer has been unpleasant. It pops error codes constantly, and you are always have to start the wash over. Had the repair service out while it was under warranty multiple times and it had multiple problems that were fixed. The seal was bad. the soap tray was bad. The processor control card was bad. It just had everything wrong and broke down once a year. Wel...

Maybe Okay

We purchased seven years ago. Moved it twice short disiances. Operated great till this week. Banging and smoke ! Repair person stated it needed new drum and mount, $650 with labor. I think seven years is to short of a life span for a washer. Three person household for four years then two person for the remaining three. So I am looking for another brand.

Broke within 1 year

Machine was working well for almost a year. It then stopped working and we had to spend almost $400 to get fixed. It was outside of its warranty period as well.

Looks great. Gets clothes clean.

Have only had a week, but no issues so far. Takes a little longer to wash than my old top loader but appears to get the clothes much cleaner. Several things i have read/heard about these. After the cycle, leave the door cracked to let the machine dry out. Also clean the inner part of the seal as debris will build up. If using pods versus liquid or powder, place the pods in the bottom of the drum versus the trays. Also make sure if you use fabric softener that it is well mixed and not lumpy or ...