Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Bottom Load Black Water cooler

Ratings & Reviews for Primo Bottom Load Black Water cooler

4.2
405
Review
 4.2 out of 5
408 Reviews


67% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water dispenser provides both hot and cold water, and is generally easy to use and install. Many customers appreciate the convenient bottom-loading design. However, some users have experienced issues with the product's durability and reliability, reporting breakdowns or leaks within a year of use. Additionally, some find the dispenser to be noisy during operation. Overall, the product has received mixed reviews, with both positive and negative experiences reported by customers.

Customer review summary generated by AI, including incentivized reviews.
408 Customer Reviews

Pretty nice unit

Would Recommend

Simple plug and play installation, size, price. Could have a nightlight.

May 15, 2025
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for your positive feedback!

PrimoWaterCustomerServiceMay 16, 2025

Title

It's too low for a tall guy. I can't quite see where the spouts are and they don't line up with the button.

May 14, 2025
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for providing your feedback. We have forwarded your comments to the appropriate department for further review.Was this Review Helpful ?

Response from PrimoWaterCustomerService

Thank you for your gushing support. We're happy to hear you've chosen Primo for your hydration needs, and we thank you for your wonderful com...

PrimoWaterCustomerServiceApril 29, 2025

Works, LOUDLY

Would Not Recommend

When the cold is on, ITS ON, you can hear it two towns over.

April 23, 2025
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for providing your feedback, StevieRay. We appreciate you providing your comments. Please contact us at social@primowater.com if you ne...

PrimoWaterCustomerServiceApril 23, 2025

water cooler

price

April 22, 2025
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for your positive feedback!

PrimoWaterCustomerServiceApril 22, 2025

Great Product

Would Recommend

Only had it for two weeks so far. Quiet and works Great!

April 19, 2025
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for watering us with love. We're happy to hear your Primo dispenser is working wonderfully for your water needs!Was this Review Helpful ?

Response from PrimoWaterCustomerService

Thank you for your positive feedback! We're happy to hear you're a Primo fan who is sharing the love, and thank you for your kind words!Was this Review Helpful ?

Response from PrimoWaterCustomerService

Thank you for your positive feedback, Stephanie!

PrimoWaterCustomerServiceApril 17, 2025

Convenient

Would Recommend

We love this water dispenser. It is easy to get hot and cold water very fast.

April 5, 2025
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thanks for the kind words! We're so glad to hear that you are enjoying your Primo dispenser.

PrimoWaterCustomerServiceApril 7, 2025