Ratings may include incentivized customer reviews.
What Customers Are Saying
The water dispenser provides both hot and cold water, and is generally easy to use and install. Many customers appreciate the convenient bottom-loading design. However, some users have experienced issues with the product's durability and reliability, reporting breakdowns or leaks within a year of use. Additionally, some find the dispenser to be noisy during operation. Overall, the product has received mixed reviews, with both positive and negative experiences reported by customers.
Customer review summary generated by AI, including incentivized reviews.Buen prducto
Would RecommendEs facil de usar y no me gusto que el agua caliente es facil para que un niño pueda acceder a ella
Verified Purchaser
Water Dispenser
Would RecommendI like this water Dispenser it have normal room temperatures ice cold water and hot water
Verified Purchaser
It works but it's LOUD
Would Not RecommendSad to say, while the cooler worked fine it was excessively loud. Specifically, every couple of hours it would make an extremely loud buzzing/grinding sort of noise that would last usually about 10 minutes. It could be heard all over the house. In comparison, our old cooler was way quieter so we knew that the noise wasn't just something we needed to get over and live with. We ended up taking it back. Lowe's was great about it and it was quickly refunded. We turned around and bought a uni...
Thank you for reaching out, Davin. We're sorry to hear you had this experience with your Primo dispenser. Please contact us at PBonlinereviews...
satisfied
Would Recommendit works
Verified Purchaser
Great water cooler
Would RecommendThis water cooler is fantastic. Great water flow and super easy to set up.
Verified Purchaser
Keep it Simple!
Would RecommendThis not only looks great but is an awesome office addition! Plug and play!
Verified Purchaser
Thank you for your gushing support!
Hot and Cold
Would RecommendI had an older model and it stopped working. Realized I needed to replace it.
Verified Purchaser
Thank you for watering us with love!
Loud
Would Not RecommendVery loud cooling water. Door hinge pin came broken.
Thank you for providing your feedback, Jimmy. We apologize for any inconvenience you've experienced with your dispenser. Please contact us at PBo...
Did not work-item was not exactly as picture
Would Not RecommendThere seems to be a quality control issue with this item. The item boxed was a different model/cooler than originally pictured- we decided to go with it. To add to this packaging issue, note that wrapping was missing which indicated prior use - so Lowe's should note this item was most likely returned and reshelved -unfortunately the cooler was malfunctioning -we gave it a chance nut with no hope it had to be retuned. Lastly, this will be the 4th cooler purchased - the other 3 were returned du...
Verified PurchaserVerified Pro
Thank you for providing your feedback, Sandy. We apologize for any inconvenience you've experienced with your dispenser. Please contact us at PBo...
Primo Black Water cooler
Would Not RecommendBought the Primo Black Water Cooler from Lowe’s. Just 2 days after replacing the 5-gallon bottle, it leaked from above the machine all over my hardwood floor. Most of the water spilled before I noticed, damaging my wood floor and sheetrock. I keep it on the second floor—total disaster. Not worth a penny. Avoid this product and save your money!
Verified PurchaserVerified Pro
Thank you for providing your feedback, Sam. We apologize for any inconvenience you've experienced. Please contact us at PBonlinereviews@primo...
Does what it should. Very easy to load and hook up
Would RecommendNice and handy. Perfect for kitchen. Easy to load bottles into
Verified Purchaser
Thank you for your kind words!
Hola - ¡Gracias por tus comentarios!