Ratings may include incentivized customer reviews.
What Customers Are Saying
The water dispenser provides both hot and cold water, and is generally easy to use and install. Many customers appreciate the convenient bottom-loading design. However, some users have experienced issues with the product's durability and reliability, reporting breakdowns or leaks within a year of use. Additionally, some find the dispenser to be noisy during operation. Overall, the product has received mixed reviews, with both positive and negative experiences reported by customers.
Customer review summary generated by AI, including incentivized reviews.Excellent source for hot water at any time!
Would RecommendI already had an earlier version and love its dependability
Verified Purchaser
Affordable ad reliable product so far.
Would RecommendSo far, so good.
Verified Purchaser
Thank you for your gushing support!
Broken when arrived
Would Not RecommendNever got a chance to use it was delivered broken
Verified Purchaser
Thank you for your feedback, John. Please contact us at PBonlinereviews@primobrands.com if you still need assistance with this issue.Was this Review Helpful ?
Thank you for your positive feedback, Ruby Mae!
should have has spout light
Would RecommendGreat product but it could of had a tray light so you could see as you fill the cup
Verified Purchaser
Thank you for your positive feedback! We have forwarded your comments to the appropriate department for further review.Was this Review Helpful ?
Thank you for your positive feedback!
Water cooler
Would RecommendGreat service from Chase very polite and very helpful and helpful us out with the loading did everything you have a very good customer service employee.
Verified Purchaser
it’s a good product but lowe’s itself is not firm with giving you a free gallon even if its included in the actual purchase of the item. u have to refund and repurchase before you can get the gallon when its clearly stated in the box that ull get a free gallon upon purchase. there’s no option in the online purchase too to put the gallon as additional. a whole lot of work when they can just give you the gallon coz u bought it alr.

Thank you for watering us with love, Terry!