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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
452
Review
 3.9 out of 5
452 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.

Customer review summary generated by AI, including incentivized reviews.
454 Customer Reviews

Would Recommend

[This review was collected as part of a promotion.]

February 27, 2026

From maytag.com

DONT do it

Would Not Recommend

Its a large capacity washing machine yet I have to reset it 4 and 5 times because it goes of balance and I have to readjust it. This washer cost me 1000.00 and its the worst. Not worth it at all. I've only had it about a month.

February 27, 2026
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Response from MaytagTeam

We regret that you are having concerns with your Maytag® Washer, and for it being unbalanced or for the vibration. Please see below for some addition...

MaytagTeamMarch 2, 2026

MaytagBrand

Frustrating balance issue!

[This review was collected as part of a promotion.] My very first load went out of balance. You could probably say, every other load stops, because it's out of balance also.

February 27, 2026

From maytag.com

Response from Consumer Care

We really appreciate you letting us know about the issues you're experiencing with unbalanced loads with your Maytag® Washer. We're truly sorry you're...

Consumer CareFebruary 27, 2026

Product is weak

Would Not Recommend

[This review was collected as part of a promotion.] had it 6 days and it flooded the basement and created massive water damage and loos of personal property, Maytag has done little to help they just pass it off to 3rd party compsmies

February 26, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareFebruary 27, 2026

Pet Pro

[This review was collected as part of a promotion.] Very nice washer. We couldn’t wait to use the Pet Pro option. Immediately impressed with the additional hair we saw removed and easy to clean in its section. Also looking forward to large bedding washes due to impeller setup.

February 25, 2026

From influenster.com

So far so good!

Would Recommend

We’ve had this washer for a week and it’s been great! Fingers crossed it holds up!

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[This review was collected as part of a promotion.]

February 25, 2026

From maytag.com

nice machine

[This review was collected as part of a promotion.] very happy with washer even though had for just over a week, just getting use to settings. wish it had less settings

February 25, 2026

From maytag.com

DO NOT WASTE YOUR MONEY

Would Not Recommend

This was the biggest waste of money I have ever purchased in my life. Washer is incredibly loud, if you're lucky enough for it to work. Constantly get an off balance error, even for a load as small as 4 bath towels. Dryer, even on "more dry" always needs more time added for it to completely dry. If I were strong enough to throw these in my backyard, I would.

February 24, 2026
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Response from MaytagTeam

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Maytag® Washer, as we always t...

MaytagTeamFebruary 26, 2026

MaytagBrand

Good features!

[This review was collected as part of a promotion.] So far it's good. Bought it a month ago. Running ok.

February 24, 2026

From maytag.com

Great features!

[This review was collected as part of a promotion.] Very satisfied with this appliance! I love the features! The drum size is perfect for both small and large loads!

February 24, 2026

From maytag.com

Easy to use

Would Recommend

[This review was collected as part of a promotion.] Highly recommeded! It's a large washer and easy to use.

February 23, 2026

From maytag.com

Awful machine

Would Not Recommend

[This review was collected as part of a promotion.] Constantly going out of balance and stopping since Day 1. RESPONDING TO MY REVIEW WITH A DEFINITION OF OUT OF BALANCE AND TELLING ME OBVIOUS WAYS TO FIX IT - IN OTHER WORDS, TREATING ME LIKE I'M STUPID - IS NOT THE RESPONSE ONE WOULD HOPE FOR. WHY NOT OFFER TO EXCHANGE THE MACHINE SINCE IT IS CLEARLY DEFECTIVE AND, READING OTHER NEGATIVE REVIEWS, A COMMON ISSUE? THAT'S WHAT GOOD CUSTOMER SERVICE IS ALL ABOUT - KEEPING THE CUSTOMER HAPPY. I BO...

February 23, 2026

From maytag.com

Response from Consumer Care

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...

Consumer CareFebruary 23, 2026

Forever Maytag Fan!

Would Recommend

[This review was collected as part of a promotion.] Absolutely love the quality and longevity of Maytag. Couple that with the multiple new technological benefits that this set offers and I’m a forever fan

February 23, 2026

From maytag.com

Great Features

[This review was collected as part of a promotion.] This new machine seems to be of professional grade and craftsmanship. I love everything thing about it including the multiple wash options and extra power feature. The pet pro not a fan of. It barely caught any loose hair, as usual my dryer did catch it all though. This is 2nd Maytag washer I have bought, trying to stay with American products. My last washer Maytag Bravo Xl, lasted 6 years and I put multiple parts in it before it finally wasn’t...

February 23, 2026

From maytag.com

Great features

[This review was collected as part of a promotion.] Bought two of these models for our self and my mother Best washers we ever bought Love the features on ittt

February 23, 2026

From maytag.com

Would Recommend

[This review was collected as part of a promotion.] It has a lot of different settings which is nice but it's doesn't come with an instruction manual just an installation booklet and I paid for installation with delivery. Without a manual it's been trial and error figuring out how the use the machine. The machine is difficult to turn on perhaps I am doing it incorrectly but how would I know without a manual. I chose the machine for the pet pro cycle because my clothes often still had fur on them...

February 22, 2026

From maytag.com

GREAT Features!!!

[This review was collected as part of a promotion.] Love this dryer because of the Pet Hair feature. I have 2 dogs and fur is not something I want on my things. Also like the steam feature, that is awesome!!

February 22, 2026

From maytag.com