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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
452
Review
 3.9 out of 5
452 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.

Customer review summary generated by AI, including incentivized reviews.
454 Customer Reviews

Happy customer

[This review was collected as part of a promotion.] Awesome purchase. Definitely happy with this product. The huge tub for the washer allows me to throw in a queen comforter and a king size too. I decided on the pet pro specifically for the dog hair of my lab. Overall, I recommend the pet pro washer & dryer.

March 8, 2026

From maytag.com

Not worth the money

Would Not Recommend

[This review was collected as part of a promotion.] Purchases in late November, did not receive until January (while other issue with Lowe’s). Washer is already having significant issues and had tech out, already needs new computer, have only done about 6 loads total. TERRIBLE product. Wish I would have stayed with my old washer and dryer, never had issues. Screen will start and act like it will allow me to make choices for my cycle and then restarts. And repeat this over and over and over and i...

March 8, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 11, 2026

Well worth it

Would Recommend

[This review was collected as part of a promotion.] I've only used it twice so far but from those two times I can tell you it's one of the best purchases I've ever made the pet Pro feature got an enormous amount of hair off the clothes that otherwise would have clogged the pump and lines. It's got a large capacity stainless drum, quiet operation, outstanding warranty, and many cycle choices. I doubt I'll ever use the app but still a nice ad on for the more tech needy crowd I guess.

March 8, 2026

From maytag.com

Pice of junk stay away

Would Not Recommend

I brought this machine two months this junk is already screwing up when the water fills makes a whise noise then my blanket got real hot I couldn't touch for few mins I will never maytag all they junk crap

March 8, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 10, 2026

Do not buy

Would Not Recommend

This washer is terrible. It throws itself off balance ever other load and needs babysat to run. Dont walk away you'll end up will error messages. I have been doing 2-4 loads of laundry everyday my whole life and have never had an un balanced machine so dont redirect this review to a link to learn how to load a machine. I dont want to troubleshoot every wash load. I've also had trouble with the spin cycle being stuck on for 8 hrs while I left. 8 hpurs!!! Washes havent drained at times. The door ...

March 8, 2026
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Do NOT buy!

Would Not Recommend

[This review was collected as part of a promotion.] If I could give it a zero I would. You would think a 5.3 cu ft washing machine could handle large loads but not only does it NOT but some clothes come out dry in areas. Doesn’t completely wet even when using deep fill. LOUD gear changes, struggles to spin 2 throw blankets. Contacted Maytag and they say normal operating 🤷🏼‍♀️

March 7, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We have a handy Owner Center that can h...

Consumer CareMarch 10, 2026

Had Higher Expectations

Would Recommend

[This review was collected as part of a promotion.] Washer tub is roomy and Pet Hair removal feature works really well. The machine is a bit noisier than expected and I find that the start button is challenging to engage. Disappointed that Magtag didn't have the white washer with an agitator.

March 7, 2026

From maytag.com

[This review was collected as part of a promotion.] Information screen is small and confusing to use. It doesn’t show the settings on one window. I have to leave the washer on towel settings to get it to fill enough to rinse the detergent even with deep fill on.

March 5, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer water levels. Please see the following tro...

Consumer CareMarch 9, 2026

1 month old and having problems

Would Not Recommend

[This review was collected as part of a promotion.] Cleans well however it will eat your clothes. They have gotten caught in the bottom of the tub and had to be pried out. Additionally, the controls have locked up numerous times and has had to be reset on the machine and/or unplugged to reset to get the machine running again.

March 5, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We have a handy Owner Center that can h...

Consumer CareMarch 5, 2026

Just do it. It's well worth it.

Would Recommend

I have two siberian husky mix dogs. It is not an uncommon thing to see tumbleweeds of hair blow about the house. Needless to say that hair is everywhere and clings to everything ... especially clothes or laundry. I purchased this unit solely because of the "pet pro" feature. It is hard to take any claims about anything serious these days but I tried my luck anyway. I have only had this for a couple of days and 3 loads of wash so far but so far ...WOW! the hair filter works like a charm. I pulled...

March 5, 2026
Verified Purchaser
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Awesome

Would Recommend

[This review was collected as part of a promotion.] Very well built with high performance! Gets your laundry clean.

March 4, 2026

From maytag.com

Junk

Would Not Recommend

Original glass top defective. Allowed steam to collect on instrument panel. Had replaced with new one, same exact problem.

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Response from MaytagTeam

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

MaytagTeamMarch 4, 2026

MaytagBrand

Happy with this machine!

Would Recommend

[This review was collected as part of a promotion.] I’ve had this for almost a month. So far I am very pleased. The pet pro filter does catch pet hair as well as some lint. My clothes are coming out clean and overall I am happy. I think it is slightly louder than my old machine, but it is tolerable even though it is located next to a bedroom. Would recommend.

March 3, 2026

From maytag.com

hard to start

hard to start

March 3, 2026
Verified Purchaser
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Nearly a perfect washer

Would Recommend

[This review was collected as part of a promotion.] It functions as a washer should and has a lot of handy features. Not completely sold on a touch screen for the console as I'm sure it will act up in some years to come. The load balancing could work a little bit better. Set up wasn't too bad except the feet being a little challenging in terms of the balancing the whole washer. Also, wasn't thrilled that the feet were just a bit too big compared to the anti-vibration pads. Forces you to buy the ...

March 2, 2026

From maytag.com

Awful

[This review was collected as part of a promotion.] Awful product it is unbalanced with one blanket. It danced across the floor with a small load in it. I’ve had it one week. Do not buy this product. It’s a shiny piece of junk. Takes forever to do even a quick wash.

March 2, 2026

From maytag.com

Response from Consumer Care

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...

Consumer CareMarch 3, 2026

Love the Pet feature

Would Recommend

[This review was collected as part of a promotion.] I have been looking at this washing machine since 2025 when my dryer went out. My Maytag washer went out this out and it was a no brainer as we have 2 dogs. I have had Maytag washer and dryer for the past 25+ years. The Pet Pro is quiet, bigger, faucet to soak clothes and is a great machine. No complaints I am a Maytag customer for life!

March 1, 2026

From maytag.com

EXTREMELY DISAPPOINTED

Would Not Recommend

Purchased your high efficiency and energy star washer & dryer less than FIVE years ago and had to replace the heating element in the dryer about two years ago and now, your washer sometimes won’t start. My previous Maytags lasted about twenty years, I am EXTREMELY FRUSTRATED & DISAPPOINTED with YOUR poor quality machines. Apparently it is true, appliances only last EIGHT years or LESS!!!

February 28, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 2, 2026

[This review was collected as part of a promotion.] This is my 2nd maytag .My other one aged out. I LOVE MAytags

February 27, 2026

From maytag.com