
Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.
Customer review summary generated by AI, including incentivized reviews.If is very effective
Would RecommendIt is big enough to hold my king comforter
Verified Purchaser
New product. Be prepared for issues.
Would RecommendIt’s quiet, it does help to collect pet hair and lint. I am on my third machine. A part keeps going out. The first time, no available part. The second time, it would take 21 days to get the part and Maytag was not too nice. Number three, explained all to Lowe’s and showed video. Number three arrived soon after. Lowe’s saved the day.
Verified Purchaser
Must have for shedding dogs!
Would RecommendAmazing washer big loads little load this thing is amazing. Easy to use! Our favorite feature is the hair collection system. A must have for a pet friendly home!
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Good washer.
Would RecommendPet protection works well.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Lowe’s installation was very bad
Would Not RecommendLowe’s delivered and installed the washer incorrectly. They installed the water valves to the incorrect ports on the machine (hot to cold, cold to hot) and washer no longer worked after 24 hours. Needed to get a replacement
Verified Purchaser
[This review was collected as part of a promotion.] Its great looking, quite and works well and it always gets the job done.
From maytag.com
Good washer
Would Recommend[This review was collected as part of a promotion.] Overall, I am happy with the purchase. The one thing I am unhappy with is how loud the washer is. It makes loud noises throughout the cycle. I love the pet pro feature! This is the only reason I did not give the product 5 stars.
From maytag.com
[This review was collected as part of a promotion.]
From maytag.com
Simple installation Choices for wash are many.
Procedure to start a load is a little time consuming. Seems to do a great job of cleaning.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Great features
[This review was collected as part of a promotion.] We bought this washer last month and are glad that we did.
From maytag.com
Do not buy
Would Not RecommendBought this machine in November (5 months ago) and already broke had repair men out twice. I guess it needs a new part and they were not able to come back for a month. Got a call 5 days ago and they were able to come fix the washer a week earlier, I was psyched, until today when they called and said that they were not able to come out and fix the machine because the part is on back order... so now what?? When will the part come in.. " I dunno" do not waste your money
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White )
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

Warning! Read Before Buying
Would Not RecommendWe had this machine for 34 days before it died mid-cycle. The lid was locked and we had no way to get our wet clothes out. A repair technician came and said the motherboard died. The motherboard has been on backorder for over a month and Maytag/Whirlpool does not have an estimated date for the motherboard to be back in stock. for the 30 days that I did have the machine working it went off-balance a lot with both small and large loads. I am really disappointed because I really liked my previous ...
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White )
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

Was not hassle free
Our order was supposed to be delivered to the store and 3 days later it still wasn’t there we went in the store and no one had any idea where it was after someone called the distribution center still no luck some one checked the po and came to realize that it was at the store the whole time just a lack of paying attention to what the customer orders and not time did anyone say ohh we’re sorry it was something that was overlooked we just felt that we didn’t matter and we shop at Lowe’s a lot...
Verified Purchaser
Great features!
[This review was collected as part of a promotion.] Purchase due to failure of existing Maytag washer after 10 years. While I have no complaints about it failing at the end of the warranty period, it is interesting. The new one has a bigger basket, which I love, and the Pet Pro feature with hair filter works great. My only complaint is the start button. It doesn’t seem to like a touch or a press. Either the touch tech needs to be improved or just make it simple and use a press switch. Keeping yo...
From maytag.com
not happy
Would Not Recommend[This review was collected as part of a promotion.] I bought on 3/2/26. and the unit is acting up on the control panel. they have to replace the board and panel. not a good start
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Very disappointed
Would Not Recommend[This review was collected as part of a promotion.] I am getting ready to return my second one in a month. The first one would not fill with water at all, the second one will not fill with more than five inches of water even with it set on "deep fill." I have tried it on many cycles with the same terrible results.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer water levels. Please see the following tro...
Nothing but issues from day two of owning washer.
Would Not Recommend[This review was collected as part of a promotion.] Within two days of having the washer, it broke. The drain hose from the tub was not attached properly and water was spewing everywhere from the side of the washer. We were able to fix that issue but the damage was done. Started using the washer again and it would constantly go off balance despite the size of the load. The washer is a 5.3 cu ft tub and should handle large loads, that is one of the reasons why we chose it. But it couldn’t e...
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
New technology
[This review was collected as part of a promotion.] I have a very old Maytag 39 year old washer and dryer they last forever they are very good machines
From maytag.com
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...