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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
452
Review
 3.9 out of 5
452 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.

Customer review summary generated by AI, including incentivized reviews.
453 Customer Reviews

If is very effective

Would Recommend

It is big enough to hold my king comforter

April 2, 2026
Verified Purchaser
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New product. Be prepared for issues.

Would Recommend

It’s quiet, it does help to collect pet hair and lint. I am on my third machine. A part keeps going out. The first time, no available part. The second time, it would take 21 days to get the part and Maytag was not too nice. Number three, explained all to Lowe’s and showed video. Number three arrived soon after. Lowe’s saved the day.

April 1, 2026
Verified Purchaser
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Must have for shedding dogs!

Would Recommend

Amazing washer big loads little load this thing is amazing. Easy to use! Our favorite feature is the hair collection system. A must have for a pet friendly home!

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Good washer.

Would Recommend

Pet protection works well.

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Lowe’s installation was very bad

Would Not Recommend

Lowe’s delivered and installed the washer incorrectly. They installed the water valves to the incorrect ports on the machine (hot to cold, cold to hot) and washer no longer worked after 24 hours. Needed to get a replacement

March 30, 2026
Verified Purchaser
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Response from MaytagTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

MaytagTeamMarch 30, 2026

MaytagBrand

[This review was collected as part of a promotion.] Its great looking, quite and works well and it always gets the job done.

March 29, 2026

From maytag.com

Good washer

Would Recommend

[This review was collected as part of a promotion.] Overall, I am happy with the purchase. The one thing I am unhappy with is how loud the washer is. It makes loud noises throughout the cycle. I love the pet pro feature! This is the only reason I did not give the product 5 stars.

March 28, 2026

From maytag.com

[This review was collected as part of a promotion.]

March 28, 2026

From maytag.com

Simple installation Choices for wash are many.

Procedure to start a load is a little time consuming. Seems to do a great job of cleaning.

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Great features

[This review was collected as part of a promotion.] We bought this washer last month and are glad that we did.

March 27, 2026

From maytag.com

Do not buy

Would Not Recommend

Bought this machine in November (5 months ago) and already broke had repair men out twice. I guess it needs a new part and they were not able to come back for a month. Got a call 5 days ago and they were able to come fix the washer a week earlier, I was psyched, until today when they called and said that they were not able to come out and fix the machine because the part is on back order... so now what?? When will the part come in.. " I dunno" do not waste your money

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Response from MaytagTeam

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

MaytagTeamMarch 27, 2026

MaytagBrand

Warning! Read Before Buying

Would Not Recommend

We had this machine for 34 days before it died mid-cycle. The lid was locked and we had no way to get our wet clothes out. A repair technician came and said the motherboard died. The motherboard has been on backorder for over a month and Maytag/Whirlpool does not have an estimated date for the motherboard to be back in stock. for the 30 days that I did have the machine working it went off-balance a lot with both small and large loads. I am really disappointed because I really liked my previous ...

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Response from MaytagTeam

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

MaytagTeamMarch 25, 2026

MaytagBrand

Was not hassle free

Our order was supposed to be delivered to the store and 3 days later it still wasn’t there we went in the store and no one had any idea where it was after someone called the distribution center still no luck some one checked the po and came to realize that it was at the store the whole time just a lack of paying attention to what the customer orders and not time did anyone say ohh we’re sorry it was something that was overlooked we just felt that we didn’t matter and we shop at Lowe’s a lot...

March 24, 2026
Verified Purchaser
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Great features!

[This review was collected as part of a promotion.] Purchase due to failure of existing Maytag washer after 10 years. While I have no complaints about it failing at the end of the warranty period, it is interesting. The new one has a bigger basket, which I love, and the Pet Pro feature with hair filter works great. My only complaint is the start button. It doesn’t seem to like a touch or a press. Either the touch tech needs to be improved or just make it simple and use a press switch. Keeping yo...

March 23, 2026

From maytag.com

not happy

Would Not Recommend

[This review was collected as part of a promotion.] I bought on 3/2/26. and the unit is acting up on the control panel. they have to replace the board and panel. not a good start

March 22, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 25, 2026

Very disappointed

Would Not Recommend

[This review was collected as part of a promotion.] I am getting ready to return my second one in a month. The first one would not fill with water at all, the second one will not fill with more than five inches of water even with it set on "deep fill." I have tried it on many cycles with the same terrible results.

March 22, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer water levels. Please see the following tro...

Consumer CareMarch 23, 2026

Nothing but issues from day two of owning washer.

Would Not Recommend

[This review was collected as part of a promotion.] Within two days of having the washer, it broke. The drain hose from the tub was not attached properly and water was spewing everywhere from the side of the washer. We were able to fix that issue but the damage was done. Started using the washer again and it would constantly go off balance despite the size of the load. The washer is a 5.3 cu ft tub and should handle large loads, that is one of the reasons why we chose it. But it couldn’t e...

March 22, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 23, 2026

New technology

[This review was collected as part of a promotion.] I have a very old Maytag 39 year old washer and dryer they last forever they are very good machines

March 22, 2026

From maytag.com