
Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.
Customer review summary generated by AI, including incentivized reviews.Features are very cool, but will it last !
[This review was collected as part of a promotion.] On the third load ever put in the washer, one of my bed sheets got stuck in the bottom of the washer,which has NEVER happened before with any of our washers, so now I'm very skeptical of these new systems ! Makes doubt very seriously that it will last fourteen years like our 2012 Maytag washer did, and the only reason we replaced it is because grease started to leak out of the motor, but still worked great ! So yes I do not think these newer un...
From maytag.com
Large capacity
[This review was collected as part of a promotion.] Bought in February and love it The tub is huge and love all the cycles
From maytag.com
So far, so good!!
Would Recommend[This review was collected as part of a promotion.] Overall, so far so good! Operates quietly, was easy to set up and figure out. Does a respectable job.
From maytag.com
Very nice product
[This review was collected as part of a promotion.] We were replacing our old washer and dryer. Researched all brands. Very glad we chose Maytag. With 10 year warranty I feel safe to invest in new. The features were an added bonus.
From maytag.com
Nice product
Nice big washing area
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Had high hopes.
Would Not Recommend[This review was collected as part of a promotion.] We bought this washer on February 2 2026. Worked great for the first two weeks. We now get an error code of power outage after every single load and if you press the deep fill button it completely loses power. We have to wait until the system reboots to try and to start the washer. We are now also getting an alarm about the load not being off center please adjust clothes and restart. But the clothes are just fine and takes about three restarts ...
From maytag.com
Flimsy soap and softener dispenser
Soap and softener dispenser seems cheaply made and flimsy considering cost of the Maytag washer. Also, water and products are left in the soap and softener wells after each wash and have to be manually emptied.
Verified Purchaser
Shiny useless metal box
Would Not RecommendIt does not work. Factory service tells me it will take 14 plus business days to get repair part.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

Terrible product
Would Not Recommend[This review was collected as part of a promotion.] I’ve had this new washer since mid November 2025 and it’s been nothing but problems. Larger loads always go off balance and a load that should take 1 hour turns into 2-3 hours if I’m not babysitting the machine. White residue is consistently left on dark clothes. I had factory service out. Their solution for the off balance is was to not load more than halfway up the drum level and only use the delicate cycle. As for the residue, only use 1 tea...
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We actually have a handy Owner Center th...
Happy so far
Would Recommend[This review was collected as part of a promotion.] So far, so good. We’ve had the washing machine for about 2 weeks and it works well. It’s a lot different than our old machine so it’s going to take some time to get to the way it washes (less water) and the sounds it makes. But our clothes are clean and that’s exactly what we were wanting.
From maytag.com
Love Pet features
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago. It took a minute to get here. I was very upset over handle how the delivery was handled, but in the end, I finally received it. I love the pet feature. There is so much hair that goes into the filter, but I would’ve never known that could’ve stayed on our clothes or our towels or bedsheets. It works very well. I’m very pleased. I highly recommend this machine. It really does get all the stains and keep your clothes ve...
From maytag.com
PetPro Washer
Would Recommend[This review was collected as part of a promotion.] Ive had Maytag washers/dryers for decades. With 3 dogs I needed a PetPro washer. The PetPro function works GREAT, pulling out & collecting lots of pet hair into a basket. KUDOS! But I am disappointed that there is no place to add fabric softener at the start of the wash. Directions say to add it during the rinse cycle which means I have to closely monitor my wash times if I want to use fabric softener. I can't just set it and let it run.
From maytag.com
Not happy with this!
Would Not RecommendConstantly pausing because the load is unbalanced, no matter what size load we put in. We got this because it has the Pet Pro setting but it definitely wasn't worth the hassle this machine is causing.
Verified Purchaser
We regret that you are having concerns with your Maytag® Washer. Please see below for additional troubleshooting tips:
Is the washer out o...

Must buy
Simple and easy to use
Verified Purchaser
New and Having Issues
[This review was collected as part of a promotion.] Currently having issues with washer shutting down. Bought in Dec 25
From maytag.com
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...
[This review was collected as part of a promotion.] This is the worst washer I have ever used. It goes out of balance.
From maytag.com
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...
Washes great!
Would RecommendLove washing machine. Pet feature is great! Love that I can adjust water height!
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Thank you for bringing this to our attention. We regret that you are having these concerns receiving a power failure error on your Washer. Has the wa...