
Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed performance, with some users appreciating its large capacity, efficient operation, and smart features, while others reporting issues like moldy smells, excessive wrinkles, water leaks, and malfunctions requiring repairs. The overall quality and reliability of the product seem inconsistent.
Customer review summary generated by AI, including incentivized reviews.This washer is lightning fast!
Would RecommendVery compact and fast washer.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
28 minutes == dirty clothes. TurboWash doesn't wor
Would Not RecommendA moderate-sized load either takes 28 minutes on the normal cycle, or you can crank the soil to extra heavy and it takes 1:34. No in-between. All brand detergent doesn't work in 28 minutes. And you can't disable TurboWash on most cycles. If you want a normal 1 hour cycle with enough soak time to get clothes clean, you have to use permanent press and disable the TurboWash every single time. Also, the water inlet is too strong, even with a large hammer arrestor it still bangs a decent amount. The ...
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
AI Cycle
AI cycle didn't work. It didn't even touch the small Tide Detergent packet I threw into the wash drum (as instructed). Otherwise, it's too early to tell much about the product.
Verified Purchaser
TERRIBLE performance
Would Not RecommendNot good for people with pets or kids!! Seriously, trust me on this, your clothes will come out still stained and still covered in dog hair even after the dryer. My daughter threw up on her bed set and it took 2 washes to even get the throw up off let alone make it smell good. My clothes even come out of the washer with NEW stains that looks like dirt residue but it doesn’t even come out with another wash(pictured) It has ruined so many new clothes of ours. Your clothes will come out of the drye...
Hi, there. Thank you for sharing your experience with us regarding the LG Washer (WM5500HVA) model. We understand your concern about dealing with clo...

Mountain Home
Would RecommendVery Satisfied with this product
Verified Purchaser
Hard to beat a LG
Quiet, looks great and washes great. LG has always done a great job for us.
Verified Purchaser
Wm5500 great washer
[This review was collected as part of a promotion.] Excellent machine..cleans thoroughly and very easy to use. Hands down beirncesst brand I've exper
From lg.com
Hello there! Thanks for sharing your experience with your new LG washer—clean clothes have never been so satisfying! "Hands down the best"—now that's ...
LG Washer and Dryer
[This review was collected as part of a promotion.] I love my new washer and dryer. They are so efficient and take half the amount of time!
From lg.com
Hey there! It’s great to hear you’re loving your new washer and dryer! Cutting wash time in half is a game-changer—more efficiency means more time for...
Love it!!!
Would RecommendVery easy to use!
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
It’s been a month it works great
Would RecommendSo far so good
Verified Purchaser
Color
[This review was collected as part of a promotion.] Bought it in May and it Broke in December. Water won’t shut off. Waiting on part for 3 weeks. Still broke
From lg.com
Hey Cory! Thank you for sharing your LG washer experience with us. We'd like to stay updated on your progress, and ensure a smooth and speedy repair. ...
Hello there, Walter. Thank you for sharing your experience with us regarding the WM5500HWA. We understand your inquiry regarding the cycle times, Tur...