
Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed performance, with some users appreciating its large capacity, efficient operation, and smart features, while others reporting issues like moldy smells, excessive wrinkles, water leaks, and malfunctions requiring repairs. The overall quality and reliability of the product seem inconsistent.
Customer review summary generated by AI, including incentivized reviews.High Quality Washing Machine
Would RecommendWashes clothes so much faster and more efficiently than my previous one. This is a high quality washing machine & I would strongly recommend it.
Verified Purchaser
Full Size, Individual AND Stacking!
Would RecommendAesthetically pleasing - seems to work well. Too new to have much use or potential for issues.
Verified Purchaser
Super shacky and noisy not a good fit for my house
OMG the whole house is shacking when the wash machine is in work .Those W and D are on the second floor but the wall is shackingand are very noisy .dangerous for my house.
From lg.com
Not perfect but close.
Would RecommendEfficient and sleek. Still trying to add a mode from my previous LG that oddly this one doesn't natively have.
Verified Purchaser
Broken
Would Not RecommendI've had this washing machine for 18 months. 2 people at home... and its broken, will cost me $750 to fix. The bearings and spider (whatever that is) are broken. SERIOUSLY DO NOT BUY
Hi, there. Thank you for sharing your experience with us regarding the LG Washer (WM5500HVA) model. We understand your concern about having a washing...

Great washer and BIG capacity
Would RecommendFit on existing pedestal, handles more laundry than previous LG washer.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
Very good machine so far
Exceptional cleaning....many options.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
Don’t purchase a washer and dryer from Lowes
Would Not RecommendI walked in the store and purchased the washer and dryer. I was told they would be delivered on the 22nd. I called the 21st to see what time they would be coming on the 22nd and after talking to the person for 45 minutes on the phone, he told me that it showed I picked up the washer and dryer at the store and only the pedestals are being delivered the following day. He said he could not get anyone to answer the phone in the store where I purchased it so he asked if I could drive back to the stor...
Verified Purchaser
Hi there, Tiffany. Thank you for sharing your experience with us. We understand your inquiry regarding the purchase and delivery of your LG WM5500HVA...

Easy to use and water/energy efficient.
Would RecommendWe have the same models in our other home and love them, so we bought another set!
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White ) Verified Purchaser
LARGE CAPACITY IS EXTREMELY USEFUL
Would RecommendI love the large capacity and short washing times. Still learning how to use all the settings available but so far I’m really impressed.
Verified Purchaser
Not hard to learn to use.
Would RecommendIt was quiet and didn’t jump all over the house when spinning
Verified Purchaser
Hey there! We understand your concern about your LG washer's vibration and noise on your second floor, as that's not the experience we want. This can ...