Ratings & Reviews for LG Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for exceptional cleaning power, quiet operation, and large capacity that handles bulky loads and comforters with ease. Many highlight the modern design, low vibration, and app-connected features like downloadable cycles and remote notifications. Some note frustration with app-dependent functions and occasional inconsistent cleaning results or detergent residue requiring rewashes. A few mention difficulty seeing dark glass controls and wish for non-app delicate cycles. Overall, most customers consider it a significant upgrade delivering reliable performance and peaceful laundry days.
Customer review summary generated by AI, including incentivized reviews.Disappointed in cleaning ability!
I am having a difficult time getting laundry clean in my new LG top load washer without agitator! The water does not cover the load and I have to run a rinse and spin to get the soap off! My clothes come out very wrinkled too.
From lg.com
awesome
Would RecommendI PURCHASED IT AND DID NOT SECOND GUESS MY OPTION AT ALL. I LOVE IT SO MUCH DOESN'T ANY NOISE I CAN GO OUTSIDE BE OUT IN AND ABOUT WITHOUT WORRYING IF THE LOAD IS FINISH IT COME STRAIGHT TO MY PHONE ME BEGIN MILES AWAY FROM HOME JUST THROUGHT THE APP. I ONLY BUY LG ELECTRONICS ANYWAYS ALONG AS YOU TREAT IT RIGHT AND DO CLEAN CYCLE YOU SUPPOSED TO NO WORRIES DOWN THE ROAD.
Verified Purchaser
Dryer works great
Would RecommendDryer
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Wonderful Washer
Would RecommendThe washer is large enough for a bigger load. It appears to have a better quality of material it's made of.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Good and quick service
Would RecommendThe Sales Associates were polite, honest, and knowledgeable on the products along with their delivery team.
Ha
Would RecommendWasher is super quiet great load capacity
Verified Purchaser
Great Washer!!!
Would RecommendLove this washer. It’s quiet, efficient and conserves water
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
LG washer
Would RecommendDelivery was great, the delivery men were prompt and very nice. so far machine is working very well.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
New lg washer
Would RecommendExcellent clothes washer. Very quite. Does clothes quicker than my old washer.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Great on extracting water
Would RecommendLove it! The drum is very large so it’s great for blankets, quilts & comforters. The water extraction during the spin cycle is excellent and has cut down on dryer time.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
terrible delivery service
Would Not Recommendi live 2 miles from the store and yet they missed the 4 hour delivery window. not even a courtesy call ridiculous.
Hi, Jd. Thank you for sharing what happened with your LG Washer (WT8400CB) model's delivery. We understand the importance of having a smooth and ...
Horrible all around
Worst washer I have ever owned and the dryer that goes with it is just as bad. This washer has RUINED at least 10 items of clothing. There is no way to fix or recover these items. They came out of the load looking tie dyed. I tried switching detergents, using only clear products and that didn't work. I cannot wash anything that is new and/or white without it getting destroyed. I have had this unit barely over a year. I will never purchase LG again and I'm counting down the days until I can affor...
From lg.com
Hello, Moni. Thank you for sharing what’s been happening with your LG washer and dryer. We appreciate the clear explanation of how the LG units have b...
PIECE OF GARBAGE
Garbage! Both top door hinges broke off within 15 months. Leaves clothes dirty and soaking wet. Have to run multiple cycles to remove dirt fom clothes. DO NOT PURCHASE!
From lg.com
Hello, Bob. Thanks for sharing your experience with your LG washer. The way you described the broken hinges, the wash results, and needing multiple cy...
Doesn't Work
Would Not RecommendLike most negative reviews on this, mine won't wash unless I use the deep fill option bc it won't take enough water otherwise. Having worse problems w/ the dryer. My 1st very own washer/dryer & I can't clean or dry without problems every single time. Electric and water bill going up as a result $$$.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White )
Hi, there. Thank you for reaching out to us. We understand the importance of having your LG Washer (WT8400CW) model and matching dryer operate the wa...
Hello, Russell. Thank you for sharing what you’re experiencing with your LG top‑load washer. When clothes aren’t fully covered in water, soap remains ...