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Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )

Ratings & Reviews for LG Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )

4.4
870
Review
 4.4 out of 5
870 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for exceptional cleaning power, quiet operation, and large capacity that handles bulky loads and comforters with ease. Many highlight the modern design, low vibration, and app-connected features like downloadable cycles and remote notifications. Some note frustration with app-dependent functions and occasional inconsistent cleaning results or detergent residue requiring rewashes. A few mention difficulty seeing dark glass controls and wish for non-app delicate cycles. Overall, most customers consider it a significant upgrade delivering reliable performance and peaceful laundry days.

Customer review summary generated by AI, including incentivized reviews.
870 Customer Reviews

Lots of setting options

Would Recommend

Lots of setting options. The AI setting works great for a lot of things.

May 1, 2026
Verified Purchaser
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Broke down before a year and unable to get clear answers from the VP DEPARTMENT

April 27, 2026

From lg.com

Response from LG

Hello, Ligia.Thank you for sharing what happened with your LG Washer. We appreciate you letting us know that the product stopped working within a year...

LGApril 28, 2026

Clean and quiet with soap dispenser issue

The washer works well and quiet. They only drawback, is the detergent (liquid) does not dispense all of the detergent. After every load, there is residual detergent and water left in the dispenser.

April 26, 2026

From lg.com

Response from LG

Hi! We appreciate you sharing your experience with your LG Washer. It’s great hearing that it’s working well for you and running quietly in your home....

LGMay 7, 2026

Washer

Would Recommend

Great salesman. So far the product is doing fine. Installation was quick and easy.

April 26, 2026
Verified Purchaser
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Advanced tech

Would Recommend

Quietest washer we have ever used, fantastic advanced tech features

April 26, 2026
Verified Purchaser
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Operates efficiently and laundry comes out clean

Runs much quieter than previous machines and appears much more sturdy during active cycles, since there is no wobbling during even heavy, larger loads.

April 24, 2026
Verified Purchaser
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Don’t buy, water intake valve doesn’t last

Would Not Recommend

When the machine works it’s good but it doesn’t work very often. Do not buy from Lowe’s, LG’s customer service literally laughed at me because I purchased it from Lowe’s and had them install it. Seems they do not do a good job. My issue was getting the error code for no water. LG sent someone out to replace the intake water valve and it worked for 10 days. I called back and LG said that they would send someone back out and I was ghosted for 30 days. When I called, was given the option of a...

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Response from LG Digital Customer Care

Hi, Lynn. Thank you for reaching out about your LG Washer (WT8400CW) model. We understand the importance of having a washer that performs consistentl...

LG Digital Customer CareApril 29, 2026

LG

Pricey

Like everything

April 22, 2026
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
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Quiet Machine

Would Recommend

I like this washer a lot, it's quiet, easy to operate, easier to load and get my clothes clean.I also lets me know on my phone what cycle it's on and how much time is left. I do not like the draw for the detergent, softener & bleach. It's very flimsy, made from a cheap, thin plastic and it's hard to remove & harder to put back. It says to rinse it but it's so flimsy I'm afraid it will snap in when I take it out to rinse it off. I also don't like that you have to leave the top open over night ...

April 22, 2026
Verified Purchaser
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make sure you can comfortably load & unload

Would Recommend

great size!

April 21, 2026
Verified Purchaser
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Be sure to check settings before washing on Normal

Easy to use. Has a Bedding option for bulky items.

April 20, 2026
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
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One of the worst washers I've owned

Would Not Recommend

Bought this washer because we prefer top load to front load to reduce odor and mildew. It does an ok job...good, not great...at cleaning medium loads of clothing. It does a terrible job with any type of larger load or loads with bulky items like sheets or towels. Larger loads of clothing do not get properly agitated during the wash cycle. It's highly prone to the 'endless loop' rinse/spin cycle with any minor imbalance. Any water and energy savings claimed over more traditional style top loads a...

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Response from LG Digital Customer Care

Hi, Ryan. Thank you for sharing your experience with your LG Washer (WT8400CW) model. We understand the importance of having a top‑load washer that h...

LG Digital Customer CareApril 25, 2026

LG