
Ratings & Reviews for LG Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for exceptional cleaning power, quiet operation, and large capacity that handles bulky loads and comforters with ease. Many highlight the modern design, low vibration, and app-connected features like downloadable cycles and remote notifications. Some note frustration with app-dependent functions and occasional inconsistent cleaning results or detergent residue requiring rewashes. A few mention difficulty seeing dark glass controls and wish for non-app delicate cycles. Overall, most customers consider it a significant upgrade delivering reliable performance and peaceful laundry days.
Customer review summary generated by AI, including incentivized reviews.Lots of setting options
Would RecommendLots of setting options. The AI setting works great for a lot of things.
Verified Purchaser
Broke down before a year and unable to get clear answers from the VP DEPARTMENT
From lg.com
Clean and quiet with soap dispenser issue
The washer works well and quiet. They only drawback, is the detergent (liquid) does not dispense all of the detergent. After every load, there is residual detergent and water left in the dispenser.
From lg.com
Hi! We appreciate you sharing your experience with your LG Washer. It’s great hearing that it’s working well for you and running quietly in your home....
Washer
Would RecommendGreat salesman. So far the product is doing fine. Installation was quick and easy.
Verified Purchaser
Advanced tech
Would RecommendQuietest washer we have ever used, fantastic advanced tech features
Verified Purchaser
Operates efficiently and laundry comes out clean
Runs much quieter than previous machines and appears much more sturdy during active cycles, since there is no wobbling during even heavy, larger loads.
Verified Purchaser
Don’t buy, water intake valve doesn’t last
Would Not RecommendWhen the machine works it’s good but it doesn’t work very often. Do not buy from Lowe’s, LG’s customer service literally laughed at me because I purchased it from Lowe’s and had them install it. Seems they do not do a good job. My issue was getting the error code for no water. LG sent someone out to replace the intake water valve and it worked for 10 days. I called back and LG said that they would send someone back out and I was ghosted for 30 days. When I called, was given the option of a...
Hi, Lynn. Thank you for reaching out about your LG Washer (WT8400CW) model. We understand the importance of having a washer that performs consistentl...

Pricey
Like everything
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Quiet Machine
Would RecommendI like this washer a lot, it's quiet, easy to operate, easier to load and get my clothes clean.I also lets me know on my phone what cycle it's on and how much time is left. I do not like the draw for the detergent, softener & bleach. It's very flimsy, made from a cheap, thin plastic and it's hard to remove & harder to put back. It says to rinse it but it's so flimsy I'm afraid it will snap in when I take it out to rinse it off. I also don't like that you have to leave the top open over night ...
Verified Purchaser
make sure you can comfortably load & unload
Would Recommendgreat size!
Verified Purchaser
Be sure to check settings before washing on Normal
Easy to use. Has a Bedding option for bulky items.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
One of the worst washers I've owned
Would Not RecommendBought this washer because we prefer top load to front load to reduce odor and mildew. It does an ok job...good, not great...at cleaning medium loads of clothing. It does a terrible job with any type of larger load or loads with bulky items like sheets or towels. Larger loads of clothing do not get properly agitated during the wash cycle. It's highly prone to the 'endless loop' rinse/spin cycle with any minor imbalance. Any water and energy savings claimed over more traditional style top loads a...
Hi, Ryan. Thank you for sharing your experience with your LG Washer (WT8400CW) model. We understand the importance of having a top‑load washer that h...

Hello, Ligia.Thank you for sharing what happened with your LG Washer. We appreciate you letting us know that the product stopped working within a year...