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7.3-cu ft Vented Gas Dryer ( Matte Black )

Ratings & Reviews for LG 7.3-cu ft Vented Gas Dryer ( Matte Black )

4.1
220
Review
 4.1 out of 5
220 Reviews


67% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the dryer's quick, thorough drying performance and notably quiet operation, with many highlighting the convenient dual-opening door and spacious capacity for bulky items. Smart features like Wi-Fi connectivity and energy tracking via the app appeal to tech-savvy users who find the controls intuitive. However, some report clothes occasionally emerge damp or wrinkled despite recommended settings, and several note frustration that the interior light requires manual activation. A few mention challenges with customer service responsiveness, though most consider the dryer a strong performer overall.

Customer review summary generated by AI, including incentivized reviews.
220 Customer Reviews

Terrible Delivery and Installation

The installation was in 2 parts. The first attempt to deliver and install failed. The delivery person ended up delivering the 3 appliances and did NOT install any of them; he said he'd come back to do the installation and NEVER CAME BACK!!! After going to the local Lowe's store, a 2nd installation was scheduled. This team installed the 3 appliances, but when he did the gas dryer hook-up, he cut the old vent and attached the bottom part of the dry vent to the top part of the dry vent with DUC...

September 25, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Response from LG Digital Customer Care

Hi, there. Thank you for taking the time to share your experience. We’re glad you chose the LG Dryer (DLG8401WE) model. It’s built for powerful perfo...

LG Digital Customer CareOctober 11, 2025

LG

Compact for x-large capacity

Would Recommend

I love that they are not as deep as my last set. Dryer is quiet and does a good job.

September 23, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Serious buyer's remorse

Would Not Recommend

My LG dryer stopped working after ~13 years, can't remember ever having a single problem with it so had a pretty good opinion of the brand overall. I had to buy a replacement quickly and this one could be delivered the next day so I went with it sight unseen after reading a few reviews. That was a big mistake, I should have been more patient. My biggest knock on the unit is the significantly sloped top; so sloped that anything you put on it slides right off. The level of stupidity of this de...

September 21, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White )
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Drys fast, energy efficient

Would Recommend

Good so far.

September 2, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Not happy yet

Would Not Recommend

Still not installed had to wait a very long time we will see.

August 31, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Response from LG Digital Customer Care

Hello, Bill. Thank you for reaching out. We recognize the time you've waited for your LG DLG8401WE installation and the experience this has creat...

LG Digital Customer CareSeptember 1, 2025

LG

Should have seen in person before buying!

Would Not Recommend

I bought this washer dryer set sight unseen because of the high marks in Consumer Reports. Just so you know... 1) Reversing the door is difficult - LG has a good video on YouTube to assist but even the most experience household handyperson will require almost an hour and a bit of muscle to do it. One has to not only remove the door but also open up the door to switch around multiple internal parts. Everything appliance-related is so complicated these days!! 2) The manuals are not that h...

August 29, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White )
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Good heating dryer but problem with dryer sheets

Good interface with app, nice functions and drying options. A bad design is that dryer sheets get stuck on the lint filter and create a d80 code which means exhaust problems. I will try no dryer sheets and fabric softener and see if that helps.

August 14, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Grinding noise

I purchased this dryer a few month back and recently started noticing a grinding noise while drying.

July 31, 2025

From lg.com

Response from LG Digital Care Team

Hey Cab! We completely understand how frustrating it is when a new appliance starts making an unusual grinding sound. A grinding noise can often be ca...

LG Digital Care TeamJuly 31, 2025

Damp clothes constantly

It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even ve...

July 30, 2025

From lg.com

Response from LG Digital Care Team

Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. ...

LG Digital Care TeamAugust 1, 2025

Get a clothesline

Would Not Recommend

Brand new and the ignitor is not working. So now i have to wait and get a tech. Meanwhile my clothes are all wet

July 26, 2025
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
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Response from LG Digital Customer Care

Hi there. Thank you for sharing your experience with us. We understand that your new LG DLG8401WE gas dryer didn't meet your expectations because...

LG Digital Customer CareJuly 27, 2025

LG

Good Dryer, can't see the control panel too dim.

Control Panel is so dim that I am having to make labels so that we know what cycle to choose from. I've bought new lighting, turned off the lighting in the room; nothing helped it's just too dim. Dries very well but we cannot figure out what setting to put it on if we can't see the control panel. I would send back the washer and drier if they had a control panel that was printed.

July 7, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there! We're here to ensure your LG dryer provides excellent performance with clear controls. We understand your dryer dries very well, but you're...

LG Digital Care Team - DiegoJuly 11, 2025

Way overly computer programmed

Would Not Recommend

Blackout panel makes it hard to see the power switch. Also there isn’t nearly enough user choice - you can’t set what you want for most all of the settings. Eg, I want to be able to set the temperature where I want it no matter what setting is chosen. Another issue is the dryness: it leaves clothes somewhat damp, and just putting it back on or to achieve dryness is immediately overridden by the pre-set programming, and it switches to ‘cool’ and sets itself to a minute or two, and again clothes a...

June 21, 2025
Verified Purchaser
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Response from LG Digital Customer Care

Hello there, Craig F. Thank you for sharing your experience with us. We understand your inquiry regarding the features and drying performance of your...

LG Digital Customer CareFebruary 5, 2026

LG

Great dryer

With a big purchase like this I made sure to do my research and was not disappointed!

June 11, 2025
Verified Purchaser
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