Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the dryer's quick, thorough drying performance and notably quiet operation, with many highlighting the convenient dual-opening door and spacious capacity for bulky items. Smart features like Wi-Fi connectivity and energy tracking via the app appeal to tech-savvy users who find the controls intuitive. However, some report clothes occasionally emerge damp or wrinkled despite recommended settings, and several note frustration that the interior light requires manual activation. A few mention challenges with customer service responsiveness, though most consider the dryer a strong performer overall.
Customer review summary generated by AI, including incentivized reviews.Garbage
[This review was collected as part of a promotion.] Dryer keeps displaying D90 code. Vent is 100 % clear. Support sucks and said I have to hire someone to clean the vent. What a pile of junk. Brand new dryer!
From lg.com
The door doesn’t open all the way
It’s doesn’t get hot as I thought it would
Verified Purchaser
Appliance not as advertised
Would Not RecommendOne of the main reasons I ordered this dryer is that it has a hamper door that also swings open. The description of the appliance states that the door has "Reversible side swing". Meaning you can set it up to swing open from left to right or from right to left. When the dryer arrived, it opened in the wrong direction for my setup, and I asked the installer to switch the door. He said that it was not advisable for him to switch the latch and hinges, as I would soon have problems with the applia...
Hi, Carol. Thank you for sharing your experience with the LG Dryer (DLG8401WE) model. We appreciate the details you’ve provided about the door setup ...
The installer was friendly and competent.
No User Manual unless you go online and print it yourself
It’s quiet
Would RecommendSo far this dryer has been working very well I am very happy with the product and the delivery men were do awesome very nice job in hooking up the dryer for me and hauling out the old dryer. I would recommend this dryer to any one who is interested in getting a new dryer it’s top of the line
From 7.3-cu ft Vented Gas Dryer ( Alpine White ) Verified Purchaser
Practical, simple, and aesthetically pleasing
Would Recommendregardless of what brand you have. obviously have some discernment when picking up a brand. I stick with LG over Samsung when it comes to washing machines and I'm a Samsung fanatic typically these last me more than over 10 years or about. the price point is very good for what it is. it's also beautiful even if it's simple. it's not too fancy enough because I do need some broad way of getting laundry done from my elderly parents who are 70. so it does have those capabilities of having a smart mac...
Terrible Delivery and Installation
The installation was in 2 parts. The first attempt to deliver and install failed. The delivery person ended up delivering the 3 appliances and did NOT install any of them; he said he'd come back to do the installation and NEVER CAME BACK!!! After going to the local Lowe's store, a 2nd installation was scheduled. This team installed the 3 appliances, but when he did the gas dryer hook-up, he cut the old vent and attached the bottom part of the dry vent to the top part of the dry vent with DUC...
Hi, there. Thank you for taking the time to share your experience. We’re glad you chose the LG Dryer (DLG8401WE) model. It’s built for powerful perfo...
Hello, Dom. Thank you for sharing your experience with your LG Dryer. We appreciate your feedback regarding the D90 code appearing on your brand-new d...