Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the dryer's quick, thorough drying performance and notably quiet operation, with many highlighting the convenient dual-opening door and spacious capacity for bulky items. Smart features like Wi-Fi connectivity and energy tracking via the app appeal to tech-savvy users who find the controls intuitive. However, some report clothes occasionally emerge damp or wrinkled despite recommended settings, and several note frustration that the interior light requires manual activation. A few mention challenges with customer service responsiveness, though most consider the dryer a strong performer overall.
Customer review summary generated by AI, including incentivized reviews.Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
From lg.com
does not dry!!!
Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.
From lg.com
Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this fur...
Very quiet and easy to use with touch pad.
Would RecommendGreat dryer! Two way door is super convenient and the large dryer drum is great for blankets etc. plenty of temp and fabric options.
If you have a gas or electric dryer
Would RecommendThey were super fast and did it right !
Verified Purchaser
Spacious
Would RecommendI like it so far!
Verified Purchaser
Not functioning from hour zero
The just-installed unit does not work and LG refuses to replace it.
From lg.com
Hey there! Let's make sure that you're taken care of and help get your LG dryer back in working order as soon as possible. Please send us a private me...
The movers
Would RecommendThe product is amazing and the delivery team that brought it was great. They were efficient. They were respectful. They were very helpful. They were very very professional, and I would highly recommend that team to be delivering for anybody because they are great.
Verified Purchaser
Meh
I have had the dryer for just a little over a month. Have to run the dry cycle twice to get the cloths fully dry. Ran the installation check and no errors are shown. And the grill already shows signs of burning.
From lg.com
Hey there! We appreciate you letting us know what's happening with your LG dryer, and we'd be more than happy to look into this further with you. Plea...
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lowe...