Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.9
395
Review
 3.9 out of 5
395 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers convenient keyless entry through a programmable keypad, a reliable locking/unlocking mechanism, and an attractive, high-quality design. Users report easy installation and long-lasting battery life. However, some issues include difficulty seeing the keypad in low light and challenges with programming changes or accessing internal components. While a few users experienced mechanical failures over time, the product generally provides a good balance of convenience, security, and value for most homeowners with proper care.

Customer review summary generated by AI, including incentivized reviews.
395 Customer Reviews

too noisy

Would Not Recommend

It operates properly, but the operation of the dead bolt is very loud. I purchased it about two weeks ago. Waiting to see if it gets louder as time goes on.

February 28, 2021
Verified Purchaser
Was this Review Helpful ?
Response from Kwikset

Hello Bryan,
We appreciate your feedback. The motor on the SmartCode 913 lock is designed to swiftly lock and unlock the deadbolt quickly with m...

KwiksetMarch 3, 2021

kwikset

Just stopped working

Would Not Recommend

The lock looks nice and works great when it works. We had it about three months and it just stopped working. One day my wife called me to tell me it randomly started moving it in and out and would not stop. (She was not using it and was watching TV at the time.) I told her how to remove the batteries. After placing the battery pack back in, it worked fine for about another week at which time it simply stopped working. I removed the batteries and reinsert them. It worked for another two days and ...

Was this Review Helpful ?
Response from Kwikset

Hello DaveCM,
Please know that it's not a typical performance from the SmartCode 913. It seems like the lock could have jammed, and please f...

KwiksetMarch 1, 2021

kwikset

Unreliable

Would Not Recommend

I have had several issues with this lock that it’s just not worth the money. It doesn’t always lock or unlock and I regret buying this. Save your money!

Was this Review Helpful ?
Response from Kwikset

Hello Jojo30,
Please know that we take tremendous pride in manufacturing quality products for our consumers, and we place immense value on our c...

KwiksetFebruary 25, 2021

kwikset

smart code 913

Would Recommend

I love these locks. They are easy to installand program. I had 5 smart code Kwikset locks on my previous home for years and opted to install the trusted brand for my new home when I moved.

February 23, 2021
Verified Purchaser
Was this Review Helpful ?

Great Lock

Would Recommend

I purchased a Schlage BE 365 about a year ago and had nothing but trouble. It would work about half the time. It was really a cheap design. I purchased this one after I had all I could stand. You can tell when you first use this lock it is much better quality. The heavy duty motor turns the lock great. Just wish I had purchased this one first. That’s why i am doing this review so you wont make the same mistake I did.

Was this Review Helpful ?

Simple to use

Would Recommend

We bought this for our elderly mother who loses her keys. We were concerned that this may be to high tech for her to use. It wasn't. Push one button and it locks, push a few others and it opens. Very easy to use and it looks good. She commented on that right away. Fairly easy to install as well.

February 8, 2021
Verified Purchaser
Was this Review Helpful ?

this lock has problems

Would Not Recommend

I purchased 3 of the 913 locks about 5 years ago. They worked well. So when i purchased a new home I bought 5 new ones. Of the 5 when the batteries lasted only 1 month I contacted Kwikset . They sent replacement. It too ate batteries. Then two other keypads failed. Kwikset replaced them. Meanwhile I’m without deadbolts until new ones arrived! Now 1 1/2 years later I’ve had to remove the locks as they are no longer under warranty for electronic components. I purchased another brand, one I had ins...

February 3, 2021
Was this Review Helpful ?
Response from Kwikset

Hello,
Kwikset takes pride in manufacturing quality products, and we place great value on our consumers’ experience. Fresh alkaline batteries sh...

KwiksetFebruary 3, 2021

kwikset

[This review was collected as part of a promotion.] I bought this lock back in Aug of 2020 for our new home. I have changed the battery every 1 1/2 months if I get that lucky. Yeah it will let you know when it’s time the lock will go crazy and will run till it’s dead or you take the batteries out. I will contact qwikset & see what they are willing to do or go buy a different brand

January 26, 2021

From kwikset.com

Response from Customer Care

Hello Mike, Thank you for your feedback, and we'd appreciate the opportunity to assist you further. Fresh alkaline batteries should last six to twel...

Customer CareJanuary 29, 2021

Secure and user friendly

Would Recommend

Has an automatic lock feature that is great to help you feel secure knowing your door will always lock even if you forget. I like the keypad because each number has a separate button.

Was this Review Helpful ?

Would Recommend

Easy to install. Works as it should. Do not know about long term, has only ben installed for two weeks. I replaced the hardware on three exterior doors with (2) key in knobs, (1) double deadbolt, (1) single deadbolt and (1) key in lever lockset. All keyed the same. Replace Kwickset locks that had been in use for 25+ years. All were easy install and the smart key is simple to change.

Was this Review Helpful ?

good replacement

Would Recommend

I really didn’t get the one i wanted I wanted the one that had the app with the lock instead I ended up with the lock one by hand. It doesn’t have a night light so it’s hard to see at night. There was no help at the store so I had to pick it up by self and find it my self I guess that is why I ended with the wrong one.

December 30, 2020
Verified Purchaser
Was this Review Helpful ?
Response from Kwikset

Hello Mariadel,
If you prefer a lock that can be used with the Kwikset app, Kwikset offers the Halo Wi-Fi lock and the Aura Bluetooth lock, link...

KwiksetDecember 31, 2020

kwikset

Exactly what i wanted.

Would Recommend

Easy install great function. Elegant simple design.

Was this Review Helpful ?

Would Recommend

Installation instructions are very easy to follow, quick installation, nice lock!

Was this Review Helpful ?

Bad product

Would Not Recommend

THis deadbolt worked great for the first 4 months, then sporadically would just stop working. Started replacing batteries often to avoid issues but it didnt help. Very disappointed in Kwikset since my previous keypad deadbolt was a different model of Kwikset and worked fine for years. I only replaced it because we installed a new door and wanted a fresh look. I will never buy another Kwikset product after the frustration this one has given me.

Was this Review Helpful ?
Response from Kwikset

Hello Charles,
We're sorry to hear about your experience, and we're more than happy to help you with the correct solution. If the lock was work...

KwiksetDecember 29, 2020

kwikset

Great product

Would Recommend

Bought this to replace an existing Quikset deadbolt lock. PROS: - PERFECT fit to existing holes. - Took all of 15 minutes to install. - Great quality, easy to program and operate. CONS: - Wish it didn't require you to remove 3 screws to replace the batteries. Older one had just a sliding panel. OVERALL: - GREAT lock. Highly recommended.

Was this Review Helpful ?

Battery life is short

Would Not Recommend

I purchased this lock for my 8 year old to get in from school. However, the battery life is short. I have to change the battery at least every two weeks. Well, batteries are expensive. I am thinking about returning and purchasing a different and better brand.

December 19, 2020
Was this Review Helpful ?