
Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient keyless entry through a programmable keypad, a reliable locking/unlocking mechanism, and an attractive, high-quality design. Users report easy installation and long-lasting battery life. However, some issues include difficulty seeing the keypad in low light and challenges with programming changes or accessing internal components. While a few users experienced mechanical failures over time, the product generally provides a good balance of convenience, security, and value for most homeowners with proper care.
Customer review summary generated by AI, including incentivized reviews.Great lock.
Little more info once lock is in place and adjusting? itself.
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
Great until..
Would Not RecommendThe lock has been great, batteries do need to be replaced every 3-5 weeks but I thought fine, not worth complaining about because I bought it on sale. Well 6 months of use the lock became completely unresponsive. No typical warning of low battery and now I am locked out of the house. I should have just started with the Schlage locks multiple family members have used and had zero issue with and a 6 month battery life.
Constant beep/flash after 8 months
Would Not RecommendAfter 8 months, the unit suddenly started beeping constantly. I replaced the batteries, fully reset it, it will not stop beeping. I tried every diagnostic step listed on various websites and nothing has solved the issue. Yes, I can turn the sound off but as it beeps/blinks (every other second, for a second) the keypad doesn't work, so I have to get lucky and enter my code extremely fast, or take the battery pack out and stop using it.
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security
Hello Allen,
It sounds like your SmartCode 913 may have jammed. To fix this, we recommend making sure the lock was installed with the latch full...

Unit dies on occasion and seems to have warped
Would Not RecommendMultiple times we've had this unit become unresponsive, which is pretty inconvenient. After removing and reinserting the same batteries, it works fine. Today, however, the unit locked and then continually tried to keep locking. I had to get back into the house through another entrance and remove the battery pack. I cannot reinsert the batteries, though. Something in the lock seems to have warped. This is after less than a year of having it. Overall, a poor experience.
Hello BenG,
We're here to help! Based on your description it sounds like the lock may have jammed and just needs to be adjusted to get it ba...

Strike Two!
Would Not RecommendI bought this lock 5 years ago and it worked great until the plastic gears inside wore out. I liked it enough to replace it with an identical lock. My front door gets very little use since we enter/exit through the garage most times but this second lock eats 4 AA batteries every 10 days. I've spent more on batteries than I did on this lock. Kwikset is sending me a replacement. Hoping the third lock is as good as lock #1 and not like lock #2!
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security
Hello NickName,
We're thrilled that our Support Team was able to assist you with the correct solution. When installing your replacement lock...

It works
Would RecommendFollow the directions and things will go smoothly. DO NOT over tighten the small screws that hold the casing over the battery housing. Just make them snug. If they are too tight, the lock will not retract the whole way and you will not be able to open the door. Just practice a few times with the door open to be sure it’s working smoothly.
Verified Purchaser
Very nice. Better than schlage where you need to turn a knob after pressung the code. Press your code and it unlocks. Simple.
Prone to malfunction
Would Not RecommendPurchased this lock to use on a short term rental. Unfortunately it is prone to malfunctioning and repeatedly tries to lock despite no issues with the installation.
From kwikset.com
Hello cb97211, We're here to help! It sounds like your lock may have jammed and to fix what you're experiencing, please check your door alignment and...
Ehh..
Would Not RecommendPros: Looks nice Cons: Drains batteries quickly The one thing I absolutely don't like about this lock is how delayed it is. It seems quicker to just use a key.
Hello Jess,
We're here to help! Thanks for sharing your experience and please know that the batteries should last 6-12 months and if that...

Easy to install, direction were great and the lock works great very smooth locking and unlocking with key as well if replacing a lock no need to re drill to attach to the door and looks great after installed
Verified PurchaserVerified Pro
Finally installed and it won't stop trying to lock
Pros: Easy to install, Easy to Program, Easy to use Con: Keeps trying to autolock even after it is already locked until the batteries are dead
From kwikset.com
Hello Ryry, Thank you for sharing your experience and for ensuring the 913 Smartcode is working at its best; we recommend checking the following. 1....
Not good design or dependable.
Would Not RecommendOnly 2 years old and the electric motor burned out. Made weird noises when opening and closing a while before it died and became difficult to lock and unlock with the key when it did die. Also to change the battery and to program a new code was poorly thought out. It has a removable piece but doesn't allow access to anything. You have to take the whole back off to get to the batteries.
Hello Stewie,
Thank you for sharing your feedback. The interior window of the lock slides up so you can access the battery pack and progra...

I cant get the keypad to actually light up when it is dark outside?
Verified Purchaser
Hello Mike,
We're here to help! To illuminate the keypad on the SmartCode 913, you must push the lock button at the top of the keypad, while...

Hello Anon,
Fresh alkaline name-brand batteries last 6 to 12 months in the lock, depending on usage. To fix this, please follow these steps: rep...