Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient keyless entry through a programmable keypad, a reliable locking/unlocking mechanism, and an attractive, high-quality design. Users report easy installation and long-lasting battery life. However, some issues include difficulty seeing the keypad in low light and challenges with programming changes or accessing internal components. While a few users experienced mechanical failures over time, the product generally provides a good balance of convenience, security, and value for most homeowners with proper care.
Customer review summary generated by AI, including incentivized reviews.Smart Code 913
Would RecommendI bought this lock for our front door. I also changed the door handle. It took me longer to change the door handle on the outside.I felt it was much easier installing this deadbolt. I used the paper instructions and You Tube to guide me through the install. I can't speak for battery life but went with this model in hopes that I could get longer battery life. I think that having wifi or app access might drain the batteries faster. Time will tell since i just barely installed it. In case others h...
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security
Video easier to follow than written instructions
Easy installation. Video for installation was easier for me to follow other than written instructions. I didn’t have to use strike plate provided. My current one was a match. No adjustments or cutting. A miracle! I am 74. I recommend this product.
Verified Purchaser
Lock
Would RecommendEasy to install. Programing security code straight forward.
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
Attractive electronic lock.
Would RecommendI was replacing an existing deadbolt so this was very easy to install. Everything fit perfectly and the instructions were clear. To improve the battery life, turn off the blinking status LED switch.
Verified Purchaser
NO KEY IN BOX
Would Not RecommendI had a maintenance man come install this for me. The screws were missing and there were no keys in the box. He had screws in his box that he used, now I’m hoping this company can send me keys? Or replace?
From kwikset.com
Poor quality
Would Not RecommendThis is my 2nd keyless lock in 2 yrs. That tells me the quality is not very good. Even though I reported problems with the old lock, when it finally quit working, Kwickset wouldn’t do anything about it. I purchased another one to match one on another door close by. This new one is 2x louder than the one I have. It sounds like it is laboring but I called the company and they just gave it a case number. Quality control is lacking and representatives will not take action when it is under warranty. ...
Verified Purchaser
Hello CAJ2,
We're happy to help! Your electronic lock comes with a 1-Year Electronic Warranty and a Limited Lifetime Mechanical and Fi...
Binds when you try to turn the deadbolt.
Would Not RecommendThe motorized part "L" has a tight spot right in the range of motion for the deadbolt causing it to not work properly. Assembled on the counter it won't work let alone in the door. I hate Junk and this is junk.
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security
Hello Fordsbyjay,
We're here to help! For the SmartCode 913 to function electronically and the latch to move smoothly manually, you mu...
New lock install
Would RecommendEasy to install, looks nice, took a couple times to get code entered, easy to rekey
From SmartCode 913 Lifetime Polished Brass Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
would not recommend ,
Would Not RecommendBatteries need changing in less then a month, purchased less then 2 years ago now it dosent even work.
From SmartCode 913 Venetian Bronze Keypad Electronic Deadbolt Lock ft. SmartKey Security
Hello Nick,
We are here to help! To get your lock in working order, measure the door frame jamb hole to ensure that it's at least 1 in...
Poor battery life. Cannot depend on keyless.
Would Not RecommendI have had this keyless lock since Dec 2020, about a year and half. During this time, the batteries have died every 1-2 months. The batteries die unexpectedly, so I cannot truly go keyless because I will find myself locked out. I have followed all of the recommendations to get the best battery life. The manufacturer says batteries should last at least a year; this is completely inaccurate. I do not recommend this product if you want a keyless lock that you can depend on.
From kwikset.com
Hello RBW, We take great pride in manufacturing quality products for our consumers and your experience is very important to us. We are here to help y...
Please buy another brand!
Would Not RecommendThis lock worked great for about a year, which is how long the warranty is. It started going through batteries every 3 weeks, and now it is randomly dying on full batteries and locking us out of the house. This is not a dependable brand and the one year warranty is a joke. Pleas buy another brand of lock. This one has been one headache after another.
From SmartCode 913 Lifetime Polished Brass Keypad Electronic Deadbolt Lock ft. SmartKey Security
Hello Frustrated,
We are here to help! To better understand what you are experiencing and assist in finding the best solution for you, we’...
Hello Tonda1014, We're here to help! Please know that we ensure each package includes all the parts and we're sorry to hear that your box was missing...