Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Backlight does not work

We installed 2 of these only to find that the backlight does not work on either. One of these replace a Schlage. I may end up going back to that brand.

Kwikset Smartkey Slow Lock/Unlock

Not impressed with this product. Slow response. Should have bought Schlage.

Easy to Use

MY husband said it was easy to install and we find it very easy to use instead of getting a key out! You dont have to hide a key in case you lock yourself out or want to let somone in while you’re gone! We would deffinitely recommend purchasing it!

Excellent lock, easy to install

I purchased this lock to replace a similar Schlage keypad lock. The Schlage works great. The problem was that the Schlage protrudes too far in the front and was preventing my screen door from closing because it was hitting the handle on the screen door. This Kwikset lock has a much smaller profile which does not extend as far. It's also easy to install and has the auto-lock function which can be set to automatically relock the door 30 seconds after you unlock it. This gives me some peace of mi...

Great lockset

Easy to install had it done in 15 minutes lock is a great way to lock and unlock the door without a key

Cheaply made

The lock is very cheaply made. During installation it was discovered to have a defect which caused it to be totally inoperable. My husband was able to take it apart and correct the issue so I didn’t have to make the trip or call to return it. It is very loud when locking and unlocking. I don’t think it will last very long before it breaks.

Terrible!!!!

DO NOT WASTE YOUR MONEY! I PURCHASED THIS LOCK AND THERE IS NO PROBLEM WITH THE LOCK ITSELF ITS '''THE APP''' THAT MANAGE THE LOCK SO WHATS THE POINT OF ME USING THE LOCK ESPECIALLY WHEN I ONLY USE IT FOR THE KEY PAD AKA CODES!!! RIDICULOUS TAKE THIS LOCK OFF THE STORE SHELVES DONT BELIEVE ME GO ON IPHONE APP STORE AND LOOK AT ALL THE BAD REVIEWS INCLUDING MINE!

Solid

I’ve been pretty happy with this purchase. It is simple to set up for someone not all that handy like myself and has worked nicely. The memory allows you up to 16 codes, which we have taken advantage of when having someone take care of our plants while on vacation. Plus, smartkey makes kwikset almost a no brainer if you’re needing to replace and rekey all your exterior locksets

Defective Out of the Box

The lock operated fine until I attached the internal motor piece. The triangular nut was upside down and the instructions say to rotate it right side up. When I mounted the inside hardware and tried the handing function it made some unsettling clicking noises and didn't unlock the deadbolt. Several internet searches and a few YouTube videos indicate that's a sign the lock is already broken and the only fix it to get a new one. For $119 I expect things to work the first time. I'm annoyed that kwi...

Great door lock

I've had this door lock on the door for about a month now and so far it's working great. Although I have not had to change the batteries or reprogram it yet but again so far it's fine. The only reason I did not give it five stars was because I bought this lock plus the Kwikset Tylo entry door knob. After 9 years of having two different color knobs or locks on my front door one being Chrome and one being brass are gold I was finally going to have matching knobs with the same brand and one key. I ...

Installing the Kwikset

Installing the Kwikset dead bolt was simple and quick. Lock works smoothly and makes less noise than our last lock.

Sturdy

Purchased 3 units so far. 1st one is still on one of my doors, 2nd one was replaced (hence the 3rd one) only because I had locked myself out with no key, and the battery was dead. Had a locksmith stop by but took him about 20min to open it(passes the security aspect in my book) and unfortunately it was destroyed so the third one is installed. Lock reacts quickly, sturdy lock and bolt, and be advised, when the lock beeps for low battery...change them.

Great lock set

Installed one on our main house front door. Fit perfectly, installation was easy. Purchased another one for mother inlaw house, this one was missing the keys. Didn't know until after installation. Lowe's made it right on the return.

Poor lock motor

i know people are saying the bad reviews are from user error. However i how installed multiple digital locks and assure you the slide bolt was lined up perfect and it was not extending properly. Made clicking noises and would not extend and retrack. Returned after played with it for an hour or so. Got the kwikset arura and it worked like a champ. This model has major issue with motor. Sounds like im not the only one that has it this.

Short Lifespan

Loved this lock while it lasted, but the motor died after about 14 months. On the bright side, Kwikset customer service was great and is sending a replacement, but if that one doesn’t last, I’ll not buy another Kwikset.

Someone Breaking In

I'm just wondering if anyone else has had any problems with people breaking in with this lock on their door? It has been happening repeatedly to my deceased grandparents home. The factory default codes are all cleared out so I'm trying to understand how this keeps happening. You can enter the home using one code that is programmed or of course using a key. What's really odd is the door is locked so the burglars are locking it on the way out. The auto lock mechanism isn't enabled so I don't qu...

Bluetooth enabled only.

I thought i could unlock this from a mile away. Sadly Bluetooth enabled means that you have to be near by to lock and unlock the door.

Satisfied in Texas

[This review was collected as part of a promotion.] I bought this 2 years ago. We are running an Airbnb for 3 rooms and lots of guests. This product has worked great and never failed.

Lock keeps failing

[This review was collected as part of a promotion.] We have the 913 Smartcode electronic deadbolt for 5 months and it seems that about once a month the deadbolt loses its mind. It will start locking itself over and over. I end up having to use the key to get in and then I have to take it apart so I can remove the batteries. Once I put the batteries back into it then it will reset and continue working for a couple weeks. I have replaced the batteries twice and that didn't seem to make a diffe...