Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.9
395
Review
 3.9 out of 5
395 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers convenient keyless entry through a programmable keypad, a reliable locking/unlocking mechanism, and an attractive, high-quality design. Users report easy installation and long-lasting battery life. However, some issues include difficulty seeing the keypad in low light and challenges with programming changes or accessing internal components. While a few users experienced mechanical failures over time, the product generally provides a good balance of convenience, security, and value for most homeowners with proper care.

Customer review summary generated by AI, including incentivized reviews.
395 Customer Reviews

Short Life

This product worked great, but started to fail before it was even two years old. As it was failing, it would work and later in the day no work, so I was intermittently locked out of my house. I got this lock so I could have quick, consistent access without fussing with keys. It also was not the easiest to program codes or delete codes. Burns through batteries quickly.

September 30, 2022
Verified Purchaser
Was this Review Helpful ?
Response from Kwikset

Hello Logic,

We're here to help get your SmartCode 913 in great working order. Please try the steps below:

A. Perform a fac...

KwiksetSeptember 30, 2022

kwikset

Great AutoLocking dead bolt.

Would Recommend

Installation went smoothly with clear instruction. My only comment that it is noisy, which can be good or bad depending on your point of view.

Was this Review Helpful ?

Doesn't Work Well

Would Not Recommend

I have installed many electronic door locks but this was either a defect or simply does not work well. The lock bolt catches when you turn it .

September 21, 2022
Verified Purchaser
Was this Review Helpful ?
Response from Kwikset

Hello BINGOJIM,

We're here to help! After installing our electronic deadbolts, the latch must be set electrically set to the door'...

KwiksetSeptember 21, 2022

kwikset

Looks great in door and easy to install!

Would Recommend

I had to return and get a replacement because couldn't get it to work but no fault of Lowes. It was a common glitch in these types of locks but otherwise easy to install and works great now

Was this Review Helpful ?

Easy to install

Would Recommend

It was easy to install and so far has worked without a problem.

September 18, 2022
Verified Purchaser
Was this Review Helpful ?

Battery

Would Not Recommend

Not sure if we install correctly ,Have to change battery very 3 to 4 weeks ,it this normal for battery use?

Was this Review Helpful ?
Response from Kwikset

Hello Allie,

We're here to help! To ensure a fresh set of alkaline batteries last the expected 6 to12 months in the lock, we recommend...

KwiksetSeptember 12, 2022

kwikset

Buyer Beware

Would Not Recommend

[This review was collected as part of a promotion.] 6+ hours of wasted time, between purchasing, installing, trouble shooting, exchanging for a new one, installing new one, trouble shooting, and then returning the second one. The device installs easily and initial set up was a breeze. The deadbolt worked each time after initial installation and setup. The first one lasted about 12 hours before error codes. The second one worked for 24 hours, and then would not lock with the keypad. Don't ...

September 6, 2022

From kwikset.com

Response from Customer Care

Hello Jax2019, We're here to help! To ensure your lock is in good working order, please follow the steps listed here: A. Measure the door frame jamb...

Customer CareSeptember 6, 2022

Rather noisy operation

Would Recommend

Like the product overall but had some difficulty during installation. The bottom screw of 3 that hold the faceplate is nearly impossible to install due to limited clearance from door handle below it. Decided it wasn’t necessary and 2 would do the job.

Was this Review Helpful ?

Easy installation

Would Recommend

Easy installation and programming, replaced older lower priced version with this lock. Installed with same door hardware in less than 10 minutes.

Was this Review Helpful ?

Worth the cost

Would Recommend

Safety im looking for eazy to install and the cost cant be beat buy others

August 21, 2022
Verified Purchaser
Was this Review Helpful ?

Nice Lock

I bought two of these for some rental units. Installation and function are excellent. The instructions are not as clear as you might like. They rely on illustrations that are too small and sometimes in the wrong order. But as a combo lock, this is a good lock at a good price. Recommended.

August 5, 2022
Verified Purchaser
Was this Review Helpful ?