Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Many users report positive experiences with easy installation, reliable performance, and convenient features. However, a significant number of customers describe issues, including frequent false alarms, persistent low-battery chirping, and malfunctions requiring replacement. Some users also express concerns about the alarm's sensitivity, with it triggering from normal cooking activities. Overall, the product appears to have reliability and quality control problems that make it an unreliable choice for many customers.
Customer review summary generated by AI, including incentivized reviews.Intermittent chirping
Would Not RecommendMy unit is a i12060 A. Replacing the battery (the old tested okay) stopped the intermittent beeping for about 3/4's of the day and it then started again. This unit is hard wired for A/C power with a 9 volt battery as a backup. If this unit fails again I will replace all six units with simple battery units that are not interconnected. The idea is a good one, but the units are not reliable. These units were installed in May 2019 and this is Nov 2021. This is not the first time I have had tro...
From Kidde
Smoke alarm
The new alarm replaced four that were manufactured in2004,17 years and a perfect replacement.
From Kidde
Hello Richard M, Thank you for your review. We appreciate your feedback and look forward to assisting you with home safety and protecting every moment...
Easy installation
Would RecommendWas easy to install in to my exsisting alarm system. They were a good way to update my current system.
From Kidde
Hello Razorback, Thank you for your review. We appreciate your feedback and look forward to assisting you with home safety and protecting every moment...
Not easy install... battery only last Purchased ten of these for various properties. The "No More Hassle:" sticker placed on the front loading battery door does not come off easily. I spent about 15-minutes per device removing the sticker and the glue... very annoying and is costly! Rest of installation was easy.
The device installed in our kitchen goes off every time we open our oven door when the oven temperature is above 300 deg. F. The battery did not last 3-weeks, had to replace it. still has occasional chirp after replacing wi...
From Kidde
Hello. Yes, for kitchen alarms, you may be happier with the P12040 smoke alarm with a photoelectric sensor. The alarm you have is more resistant to ...
Crap crap crap
This alarm, we have 6 in the house, has woken us up at least 2-3x per year for battery failures. We replace the battery every January but still there is a problem This is not a 10 year battery alarm, it is totally CRAP. I will be buying another alarm from a different manufacturer tomorrow I thought there was something wrong w my wiring but after reading the reviews it apparent o that this has a battery malfunction built into it Any 5 star reviews on this alarm are false/ don’t believe them
From Kidde
Hello. One possibility is that the unit does need to use the batteries tested with the alarm and listed in the owner’s manual. Other batteries can reg...
Faulty Battery design
I have installed several of these units and thy are easy to install. The model I2060A seems to have a flaw, about 30 percent of the units I have installed have failed. The sprin and tab on this unit that applies pressure to the battery so that it connects with the battery terminals fails which renders the battery backup inoperable. This is very dangerous and also annoying to get calls for beeping alarms in the middle of the night.
From Kidde
Cost effective Fire Detection
The adapters that were supposed to allow installation without re-wiring did not fit. But the process of rewiring the unit was straight forward (if you know anything about housing wiring). If you don't know house wiring, hire an electrician or you will get shocked.
From Kidde
Very pleased overall
We're very pleased overall. We were happy that we could replace the outer part without having to replace the whole unit. The mailing was very prompt and we appreciate that very much. If this unit lasts as long as it should, we are very happy with the product and service. Thank you.
From Kidde
high quality service
The smoke alarms with connecting wiring work well and the courtesy of the service was SUPERB.. Multiple orders was because I didn't count rooms properly.
From Kidde
product returned==not applicable to my need
This product is being used by my daughter who recommended it for my use. Return was very gracious.
From Kidde
Opinion of productt
The product arrived promptly and was very easy to install everything matched my previous detector and I didn't even need to change the ceiling mounting bracket . All in all a very satisfying experience.
From Kidde
Thank you!!
Switched out 7 expired detectors quickly and easily. I was having trouble finding the right one in the store- but the kiddie customer service rep knew exactly which ones I needed. Thank you.
From Kidde
Pleased with Purchase
My smoke and heat detectors had exceeded there 10 year life and I chose to replace them. I called Kidde in Mebane N>C> and the woman that helped me walked me through the entire procedure. She did an excellent job and I've installed them in my home. To date I am completely happy. I have yet to have any type of alarm, which makes the family very happy.
From Kidde
Hello Paul 1912, Thanks for reaching out. We value your input and would like to assist if possible. Please call Kidde support at 1-800-880-6788. Open ...